Commercial Cleaning Facility Maintenance

Charles B. Hope

Accokeek, MD

Phone: 301-***-**** / Email: ad9ni8@r.postjobfree.com

SUMMARY:

Reliable, responsible, and hardworking individual with several years of experience in warehousing, inventory management, facility maintenance, and commercial cleaning services. Experience includes working in the transportation industry, public school system and private retail. Thorough understanding and knowledge of IT Helpdesk services, various office procedures, hazard safety and commercial cleaning techniques/equipment.

SKILLS:

CompTIA IFT+ Certified, May 2022

Knowledge of workplace safety procedures. Ability to operate motor vehicles as well as pallet jacks and forklifts. Ability to lift more than 50 pounds. Knowledge of proper working of power tools such as saws, drills, screwdrivers, hammers, etc. Ability to put together, set up, and arrange various items including furniture. Proficient knowledge of Microsoft Office products, copiers, scanners, facsimiles, etc. Ability to type 30 wpm.

EDUCATION:

abilIT Program, Graduated, June 2022

Melwood, Upper Marlboro, MD

Florida Memorial University, Miami Gardens, FL

General Studies- (24 credits completed)

2011-2012

Morgan State University, Baltimore, MD

Architecture- (15 credits completed)

2010-2011

Suitland High School, Forestville, MD

Art Major- Visual and Performing Arts Program

Graduated, Diploma

EXPERIENCE:

Uber Eats Driver

Uber Technologies Inc. Remote

June 2020- Current

Pick-up, load, transport and deliver food items to clients or businesses in a safe, efficient and timely manner. Ensure that food orders are complete and charges are correct and customers are satisfied.

Amazon Associate November 2021-January 2022

Amazon, Springfield, VA

Covered security check-in ensuring all that entered where permitted: scanned ids, routed non-employee personnel to proper stations. Retrieved orders for Prime member purchases, loaded, scanned, tagged items.

Charles Hope Page 2

Warehouse Associate July 2017-July 2018

Empire Today, Odenton, MD

Performed material movement tasks for order filling, received, and loaded and unloaded. Moved materials and items from receiving or storage areas to shipping or other designated areas. Sorted and placed material on racks, shelves or in bins according to predetermined sequence; such as size, type, style, color or product code. Safely operated forklift and/or other specialized machinery to move, load, unload, stack and remove materials. Accurately recorded items received/distributed via appropriate scanning equipment to read, store, query and track inventory. Organized warehouse and work area for safety and orderliness.

Rail Car Cleaner September 2012-March 2017

Washington Metro Area Transit Authority (WMATA), Rockville, MD

Cleaned railcars (interiors and exteriors) in compliance with WMATA and OSHA safety standards and guidelines. Operated cleaning equipment including power washers, vacuums, buffers, steamers, etc. to meet WMATA’s service expectations. Used cleaning, protective and restorative agents to clean and maintain the enhance the appearance of vehicles. Inspected trains for personal property left by passengers, releasing same to proper authorities. Reported conspicuously visible damages and/or unusual conditions for corrective action. Assisted in maintaining supplies and cleanliness of work area. Drove agency vehicle to various locations, when required, to obtain and deliver equipment/supplies. Completed safety trainings and maintained certifications. Performed duties while exposed to various weather conditions.

Warehouse Helper (Summer Position) June 2012-September 2012

P.G. County Public Schools, Capitol Heights, MD

Located items in warehouse in order to safely and properly deliver items to area schools, classrooms and storage/surplus areas to include desks, chairs, books, and other necessary supplies. Performed other duties as assigned by warehouse supervisor.

Volunteer June 2009 – August 2009

Refuge Temple Church, Washington, D.C.

Assisted financial secretary with various office tasks. Cleaned chairs/pews and vacuumed floors.

Custodial Assistant

P.G. County Summer Youth Employment Program, Largo, MD

William Wirt Middle School, June 2008 – August 2008

University Park Elementary School, June 2007 – August 2007

Beacon Heights Elementary School, June 2006 – August 2006

Worked with custodial staff to maintain and ensure a safe clean working environment for summer school staff. Cleaned lockers, desks, chairs, chalkboards and bulletin boards. Assisted custodial staff with maintaining school grounds, including removal of litter, mowing of lawn and trimming shrubbery, cleaning hallways and common areas. Emptied trash and garbage containers. Distributed books and supplies to classrooms and storage/surplus areas. Performed other duties as assigned by building supervisor.

AWARDS RECEIVED:

Employee of the Month, WMATA- April 2015

Certificate of Achievement, P.G. County Summer Youth Employment Service Program – 2006, 2007, 2008

References Available Upon Request

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