Senior Manager Quality Control

MAJLINDA TORO

*** **** ******, *********, ** ****2

857-***-**** ad9mau@r.postjobfree.com

https://www.linkedin.com/in/majlinda-t-9391521a6/

SKILLS

• Softwares: Office 365 suite, Epic Systems, Beaker, Soft, Meditech, Unity Realtime.

• Laboratory Instruments: Roach 311, Roach 411, Stago, Sysmex 100,Tango Infinity, AU5800, AU680, DXI800, Osmo, Tosh G8, Beckman Coulter Immage, Centaur, Immulite, Versacell Quanta Lyser, RPR, Mono, Power Express, IRIS, Clinitek.

PROFESSIONAL EXPERIENCE

Brigham and Women’s Hospital, Boston, MA

Clinical Supervisor Pathology September 2022 – Present

• Supervise the technical, operational, and financial operations of the Pathology section.

• Coordinate the activities and monitor performance of Pathology procedures and staff.

• Troubleshoot instruments, method and quality control problems and resolve issues.

• Interview and recommend staff for hiring, and provide orientation and training for new staff

• Coordinate the Quality Control procedures in Pathology.

• Interact with physicians, hospital staff to address service complaints and other issues relating to specific lab section.

• Organize and direct the daily activities of the laboratory. Atrius Health, Braintree, MA

Senior Medical Technologist II October 2020 – Present

• Manage stat and routine testing, ensuring sample integrity and interpretation data; notify physician of critical results.

• Manage overall facility operations with attention to consistent implementation of policies, procedures, and business practices for all employees Review all ISO laboratory procedures annually and conduct internal audits.

• Perform weekly/monthly and as needed maintenance on Chemistry and Hematology Instruments.

• Perform database registry for samples, complete QC and QA procedure for all laboratory assays, blood components and storage.

• Analyze human biological samples (hematology, coagulation, chemistry, and microbiology) for laboratory.

• Assess LIS to order or retrieve patient lab requests and compile, summarize, and provide applicable data regarding specimen collection.

• Update Analyzers (Olympus 680) with the most current reference ranges and SD’s.

• Train and onboard new staff personnel.

Steward Medical Group, Whitman, MA

Senior Medical Technologist II Oct 2019 – Present

• Maintain HIPPA confidentiality at all times.

• Maintain quality assurance of the laboratory by performing proficiency testing.

• Troubleshoot, diagnose, and repair any issues with the equipment used in the laboratory such as Roach 311, Roach 411, Stago, Sysmex 100.

• Analyze test results and enter findings into the database. Atrius Health, Needham, MA

Medical Technologist July 2017 – October 2020

• Follow the laboratory’s procedures for specimen handling and processing, test analysis, reporting, and maintaining records of patient results.

• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens.

• Perform routine and complex laboratory procedures. Maintains proficiency and competency in performance for the testing menu of the division or section.

• Document all corrective actions are taken when the test system deviates from the laboratory’s established performance specification.

• Communicate effectively and timely as needed to co-workers management, medical directors, and other divisions.

Atrius Health, Braintree, MA

Lab Associate September 2015 – July 2017

• Perform blood collections by venipuncture and capillary techniques for all age groups.

• Perform data entry of patient information in an accurate and timely manner.

• Prepare all collected specimens for testing and analysis.

• Process billing information and collect payment when required. Boston Children’s Hospital, Boston, MA

Phlebotomist

• Draw blood using sterilized needles, vials and other equipment.

• Label samples correctly and send or deliver them for testing.

• Keep accurate records on fluid specimens and tests.

• Ensure optimal quality and quantity of samples.

• Find veins that are suitable for puncture.

Diagnostic Center “Linda”, Tirana, AL

April 2015 – June 2015

Owner/Director September 2009 – October 2014

• Responsible for the overall operations, leadership and administration of the laboratory assuring it is in compliance with the Albanian state regulatory requirements.

• Responsible to ensure the budget and schedules are within the Clinic requirement.

• Areas of expertise included Toxicology, Chemistry, Hematology, Immunology, and Microbiology. Regional Clinical Laboratory Nr.6, Tirana, AL

Senior Manager October 1994 – September 2014

• Perform laboratory testing - haematology, bacteriology, urinalysis, immunology, chemistry, and serology; interpret and report results.

• Manage all static data, generate reports, run queries, and support laboratories with technical knowledge and advice.

• Perform daily maintenance to ensure all AU400 equipment run efficiently.

• Ensure accurate, precise and timely laboratory testing in the areas of hematology, urinalysis, clinical chemistry and immunology.

• Manage personnel within the team, and provide guidance relating to laboratory EMR to performance improvement projects.

• Inspect the condition of emergency safety equipment. EDUCATION

Foreign Credentials Service of America, Austin, TX Bachelor of Science in Medical Lab Technology 2016 University of Medicine, Tirana, AL

Bachelor of Science in Medical Lab Technology 2014 Validential Corp, Corona Del Mar, CA

Bachelor’s Degree in Social Work 2020

University of Alexander Xhuvani, Elbasan, AL

Bachelor’s Degree in Social Work 2008

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