Project Manager Management

Kamran Rais

PMP, Scrum Master, ITIL, DevOps

MS (Computer Science), Bachelor of Engineering (Electronics)

PROFILE

Certified Project Manager with over 10 years of experience leading IT and security-focused program implementations. Comprehensive expertise in industry standards, security frameworks, and cybersecurity principles, including threat management, vulnerability assessment, security operations, cloud security, encryption, defense-in-depth strategies, auditing, authentication, and risk management.

Strong expertise in Cybersecurity Project Management, overseeing areas such as cyber policy development, risk assessment and management, security compliance, training and awareness initiatives, incident response, and threat intelligence.

Proven Project Management Skills, including scope management, planning, negotiation, tracking, estimation, change and risk management, quality assurance, and conflict resolution.

Experienced in applying the Scaled Agile Framework (SAFe) to optimize project delivery and ensure alignment with business objectives.

Proficient in managing projects using both Agile and Waterfall methodologies, adapting approaches to meet project needs and ensure successful outcomes.

Skilled in utilizing SDLC and CI/CD tools such as JIRA, Azure DevOps, CMDB, Confluence, Jenkins and GitLab to streamline workflows, track progress, and facilitate collaboration across teams.

Broad knowledge in Business Intelligence, Data Warehousing, ERP, Logistics, API Gateway and Supply Chain Management, contributing to the successful delivery of cross-functional projects.

Strong leadership and collaboration skills, with a demonstrated ability to motivate teams, foster relationships, and drive cross-functional collaboration across all levels of an organization, including both business and technology teams, to maximize productivity and achieve project goals.

WORK EXPERIENCE

Senior Project Manager, Loblaw, Mississauga Feb 2024 – till date

Client: Loblaw, Lifemark, Shopper Drug & PCB

Project: Data Center On-Premises Virtual Machines Migration to Google & Azure Clouds:

Led the CNTR project server migration as part of the Fade Away program, overseeing the transition of all Loblaw Datacenter VMware assets to GCVE (Google Cloud VMware Engine) and other cloud environments using Agile methodology. Managed the compilation and review of over 600 servers, collaborating closely with the GCVE migration team to address constraints for VMs requiring migration to GCP/Azure. Developed and proposed interim solutions for challenges related to AD, EIAM, Splunk, CyberArk, Cisco VoIP, and Qualys, including technical limitations and support issues. Created tailored technical solutions and cost estimates for server deployment across various cloud platforms and identified applications needing VMware license renewals. Leveraged extensive knowledge in Retail and Banking, particularly in Market Risk and Security, and applied expertise in IT technologies (including Google Cloud), project management, and development methodologies to drive successful project outcomes. Collaborated with the security and risk assessment team, created the IPT for each application, and adhered to Loblaw’s standard processes.

Project: Tabletop Exercises

Spearheaded coordination with Mandiant and internal teams, including senior management, to plan and execute Tabletop Exercises using Agile methodology. Managed secure data exchange, ensured timely delivery of critical documents, oversaw the completion of pre-exercise questionnaires, identified critical applications, and facilitated scenario review and environment setup to execute the technical simulation. These efforts resulted in enhanced incident response readiness, improved cross-functional communication, and the identification and mitigation of potential security vulnerabilities.

Project: Cyber Security & Network Operation Integration:

Unified Network and Security Operations into an integrated NOC-SOC at Loblaw, enhancing collaboration and fostering innovation. Leveraged Agile methodology to prioritize and implement quick wins from Accenture’s recommendations, focusing on tool monitoring and automation, firewall process improvement, and Palo Alto tools review. Led cross-functional ad-hoc teams to ensure successful implementation and continuous improvement, resulting in a 30% reduction in incident response time, improved security posture, and increased operational efficiency.

Senior Project Manager, Bell Mobility, Mississauga Nov 2015 – Jan 2024

Client: BELL Canada

Project: Google (GCVE/GCP) & Azure Clouds Migration:

Successfully managed program deliverables for Bell’s cloud strategy for hybrid cloud services, both on-premises and off-premises. Utilized Agile and Waterfall methodologies to migrate workloads to Google and Azure Cloud Platforms, developing a repeatable process for migration. Coordinated with CGI Consulting and application owners for cloud implementations. Created the Customer Engagement Questionnaire and Implementation Playbook, mapped existing security processes to cloud security requirements, and developed a roadmap for security policy and implementation. These efforts resulted in a 40% reduction in migration time, enhanced security compliance, and improved stakeholder satisfaction.

Project: Bell Application Migrate from Adobe Enterprise Manager to CMS.NET Solution – (Appl. Development & Implementation)

Migrated and implemented an enterprise-level solution at Bell, transitioning from Adobe Enterprise Manager (AEM) to CMS.NET Solution using Agile methodology. This project resulted in improved system performance, enhanced content management capabilities, and a 25% reduction in operational costs.

Project: ElasticSearch Logstash and Kibana – (Appl. Development, Infrastructure & Implementation)

Implemented an enterprise-level solution at Bell to track and capture all vulnerabilities across Bell DCX platforms using Agile methodologies. This project resulted in enhanced vulnerability tracking, improved security posture, a 35% reduction in time to identify and mitigate security threats, and significantly less troubleshooting time.

Project: Adobe Enterprise Manager “AEM” – (Appl. Development, Infrastructure & Implementation)

Implemented an enterprise content management solution at Bell using Agile methodologies, simplifying the management and delivery of Bell content and assets. This project resulted in streamlined content workflows, enhanced asset management, and a 30% increase in operational efficiency.

Project: MS SQL 2019 Always On Upgrade – (Appl./Data migration. Data Encryption, Infrastructure & Implementation)

Led the application and data migration from SQL 2014 to MS SQL 2019 AlwaysOn on new infrastructure using both Agile and Waterfall methodologies. Coordinated with offshore teams to thoroughly test all applications post-migration. This project resulted in enhanced database failover capabilities, improved system performance, a 20% reduction in downtime during the migration process, and significantly less troubleshooting time.

Project: Team Foundation Server TFS2017 upgrades – (Appl. Development, Infrastructure & Implementation)

Upgraded and implemented TFS2017 at Bell, incorporating features such as code search, package management, Agile improvements, dashboards/widgets, GIT, Build, Release Management, and Test improvements. Successfully managed the application and data migration from TFS2010 to TFS2017 on new infrastructure.

Senior Project Manager, Sears, Toronto July 2014 – October 2015

Client: Sears Canada

Project: Network Access Control - (Infrastructure, Application development & Implementation)

Network Access Control (NAC) is an approach for enforcing Sears’ security policies on all devices seeking network access on the wired. Cisco Identity Services Engine “ISE” allows only compliant and trusted endpoint devices, such as PCs, Laptops, and Registers, onto the network, restricting the access of noncompliant devices, and thereby limiting the potential damage from emerging security threats and risks. NAC improves Sears the current network resilience.

Project: Intel Servers Virtualization - (Infrastructure, Migration & Implementation)

Successfully implemented newly purchased IBM PureFlex system that could handle the entire existing VMware vSphere 5.x load (~445) plus the P2V of additional machines (~122).

Project: Upgrade Storage Services - (Infrastructure, Migration & Implementation)

Successfully implemented new IT infrastructure, software and services to build an enhanced storage environment for better support redundancy, data management and recovery over 1200+ servers.

Project: AIX / AS400 Servers Virtualization - (Infrastructure, Migration & Implementation)

Successfully implemented IT Infrastructure upgrades to enable 4x new IBM P780 frames (P-Series) to replace existing frames and provide additional capacity for new projects

Program / Senior Project Manager, TD Bank, Toronto May 2012 – June 2014

Client: TD Bank

Program: Rollout Win7, IE8 and MS Office 2010 - (Applications Development, Infrastructure, Migration & Implementation)

The project objective is to deploy the standard Edge desktop image (Win7/MS office 2010/IE8) to all RLAN Corporate, Branch and Non-Branch Banking desktops at TD, including the testing of iCloud-based printers solution.

Project Manager, Rogers Communications, Toronto August 2011 – April 2012

Client: The Shopping Channel

Project: Vendor Portal – (Applications Development & Implementation)

Successfully implemented and replaced manual, paper-based process for on-boarding Vendors and their products into the TSC systems and automated the on-boarding of Vendor items and allow some interaction between the TSC entities and Vendors.

Project: TSC & PayPal Integration – (Applications Development & Implementation)

Successfully implemented PayPal payment process into TSC payment method. This involved working with business, IT, and vendor resources to inventory applications, create application profiles, input output matrix, detailed technical specifications, servers and back-end mapping, application version upgrade, currency, and back-end infrastructure upgrade where required.

Project: TSC iPhone Mobile Apps Launch – (Applications Development & Implementation)

Managed and developed first Shopping Channel Mobile Application and launch of their eBeauty and TSC customers.

Senior Project Manager, Sun Life, Toronto March 2011 – July 2011

Client: Sun Life Financial Groups

Project: BES5 Upgrade and Distribution of SLF Mobile Application - (Implementation)

Successfully implemented Mobile Application Management solution for Sun Life owned BlackBerry devices including developing a deployment mechanism; wipeout unauthorized applications and build process and controls.

Projects: eBusiness Wintel upgrade, W2K and Solaris 8 Retirement – (Application Virtualization, Infrastructure, Migration & Implementation)

Successfully upgraded 300+ Win2K and Solaris 8 Production servers with new operating system (W2K8 & Solaris 10) on new infrastructure (virtual machines). All the impacted applications on these servers are also required to migrate onto new Infrastructure after proper testing.

Senior Project Manager, BMO, Toronto Oct 2010 – Feb 2011

Client: Bank of Montreal

Projects: ARCSight / ESM upgrade – (Application Development, Infrastructure, Architect, Migration & Implementation)

Successfully replaced RSA system for log management and implemented new ARCSight application and upgraded ESM hardware.

Project Manager, CGI, Toronto January 2008 – September 2010

Client: BELL Canada

Project: 3G Network Upgrade & Odyssey – (Application Development, Infrastructure & Implementation)

Project: Iris Hardware (ORACLE/SUN) Upgrade – (Infrastructure, Apps. Testing & Implementation)

Project: POS Systems (Apps. Development, Infrastructure, Interface, Architecture & Deployment)

Project Manager, Innovapost (CGI Group), Toronto Jan 1998 – Dec 2007

Client: Purolator Courier Ltd.

Additional work experience and projects are available upon request.

PROFESSIONAL EDUCATION & CERTIFICATIONS

Master of Computer Science (CT, USA),

Bachelor of Engineering (Electronics)

Certified PMP. Scrum Master, ITIL, DevOps, ORACLE PL/SQL, HP C on UNIX

BUSINESS SKILLS

Leadership

Expertise in Team Management, Project Management, Estimating, Negotiation, Training, Mentoring, and Coaching.

Service Management

Proficient in-Service Level Management, Change Management, Operations Support, Client Services, and Process Improvement.

Project Management

Skilled in utilizing the Accenture Delivery Model, V-Build Methodology, and ISO Standards.

Experienced in Earned Value Management, Burn Rate Analysis, Cost Analysis, Feasibility Proposals, Requests for Work, Statements of Sensitivity (SOS), Resourcing, Budgeting, Negotiation, and Decommissioning Management.

Adept at delivering Presentations, managing 3rd Party Vendors, establishing Service Level Agreements, overseeing Application Transitions, ensuring Support Readiness, conducting Threat Risk Assessments, and implementing Lean Six Sigma and Risk Mitigation strategies.

Methodologies

Proficient in Agile, Waterfall, RUP, ADM, PMI, and PMBOK methodologies.

TECHNICAL SKILLS

Operating Systems: Windows, UNIX and IBM AIX

Packages: Lotus Notes, MS Office, Visio, Remedy, JIRA, Confulence.

Languages: C, C++, Oracle SQL, Stored Procedure, PERL, Cogni Shell, UNIX Shell & Awk.

Microsoft Tools: Expert in Microsoft Windows Products (Office, Exchange, Project, Visio) & Clarity

Cell: 647-***-****

Email: ad9m0a@r.postjobfree.com

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