resume
Pamela Melo
Clearwater, FL
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Access to Care - Clearwater, FL
October 2021 to Present
Cashier/Customer Service
Publix - Clearwater, FL
April 2020 to October 2021
Education
High school
New World High School - Bronx, NY
September 2007 to June 2010
High school or equivalent
Skills
• Bilingual (10+ years)
• Call Center (3 years)
• Customer Care (3 years)
• Customer Service (5 years)
• Customer Support
• Insurance Sales (Less than 1 year)
• Residential Cleaning (10+ years)
• Cold Calling
• Spanish
• Commercial Cleaning
• Telemarketing
• Communication Skills
• Multilingual
• English
• Hospitality
• Account Management
• Microsoft Office
• Recruiting
• Copywriting
• Documentation review
• Medical records
• Remote access software
• Windows
• Writing skills
Certifications and Licenses
driver's license
December 2021 to December 2025
Certified Coding Specialist