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Resume:
Nira Dorn
Charlotte, NC *****
ad9kpn@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
DSP Driver
YPCL logistics-Charlotte, NC
February 2024 to Present
Driver
Self Employed Uber/Lyft-Remote
September 2023 to Present
Accompanying riders to and from destinations
Assuring safety
GPS
Long distance and long term driver
outbound /sortation associate
Amazon Warehouse-Pineville, NC
August 2023 to February 2024
(a) - Receive, sort, and route incoming packages;
(b) - Process incoming packages;
(c) - Sort and distribute mail and deliveries;
(d) - Prepare parcels for shipment;
(e) - Ship packages;
(f) - Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.);
(g) - Other duties as may arise from time to time and as may be assigned to the employee Outbound Sortation Associate
AMXL Amazon-Pineville, NC
August 2023 to February 2024
Environmental Services Attendant
Crothall- Piedmont medical Center-Rock Hill, SC
March 2023 to May 2023
Roles and responsibilities: sanitizing patient rooms OR and ER, sanitizing all services, sweeping/mopping, floor sanitation, restroom and shower sanitation, supporting Crothall team. Night Shift Worker
Snag Work-Remote
September 2021 to May 2023
Shift Worker
Harbor America Inc-Snag Work - Charlotte, NC
September 2021 to Present
Excellent Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized
Logistics knowledge and properly stocked.
Very Good Developed, implemented and managed business Map reading and plans to promote profitable food and beverage navigation skills sales. Purchased adequate quantities of food, beverages,
Excellent equipment and supplies.
Knowledge of state roads Assisted customer by locating items, processing and highways payments and carrying out heavy purchases.
Very Good Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Delivery Driver
Amazon Flex-Remote
April 2022 to March 2023
576 driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Preloader/Package Handler
UPS-Charlotte, NC
January 2021 to January 2022
Charlotte, NC
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments. Installed protective devices to prevent shifting or damage to items being transferred. Used wireless radio frequency systems and communication devices to communicate with colleagues. Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
2021-04 - Customer Experience Support
Tilt Tray
Ross Distribution Center, RHDC-Fort Mill, SC
January 2020 to January 2021
Fort Mill, SC
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Protected materials for transport by correctly packaging products in boxes and crates. Completed daily orders with expert picking and packing of shipments. Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor. Kept records accurate and current by documenting movements in company system. Monitored outgoing packages for proper labels and accurate address information. Complied with safety, health and environmental regulations as prescribed by law. Delivery Driver
Postmates/ uber-Charlotte, NC
January 2020 to December 2020
Completed on-time deliveries by choosing best and most efficient routes. Read maps, followed oral and written instructions and used GPS technology to make deliveries. Kept detailed mileage and fuel reports to track overall fuel costs. Evaluated products for damage prior to drop-off and documented reasons for returns. Completed rush deliveries on tight timetables to satisfy customer needs. Followed corporate procedures to maintain company and customer data confidentiality. Communicated customer complaints, requests and feedback to company management for swift resolution.
Maintained upbeat, positive attitude in busy, customer-focused environment. Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers. Barista, Cashier
Starbuck Airport - Charlotte, NC
February 2020 to April 2020
Monitored supply levels at counter and maintained customer areas to meet typical demands. Recommended products based on solid understanding of individual customer needs and preferences. Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise. Controlled line and crowd with quick, efficient service. Elevated customer loyalty by using strong communication abilities to resolve customer problems. Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment. Helped customers complete purchases, locate items and join reward programs. Answered questions about store policies and addressed customer concerns. Stocked, tagged and displayed merchandise as required. Greeted customers entering store and responded promptly to customer needs. Addressed customer needs and made product recommendations to increase sales. Worked flexible schedule and extra shifts to meet business needs. Tallied cash drawer at beginning and end of each work shift. Passenger Service Assistant
Prospect Airport Services-Charlotte, NC
January 2019 to February 2020
My duties include checking in passengers, handling baggage handling, making announcements, and assisting with boarding and security.Passengers reception at check-in desks Luggage and tickets check-in Delays and irregularities management Airline Services Management
Passengers Boarding and Disembarking at the gateway, on the track or by bus Management of passengers with specificities
Escort Service for unaccompanied minors
Cashier and Deli Assistant
Fresh attractions airport-Charlotte, NC
January 2019 to June 2019
Served as a cashier and exhibited superior customer service to retain and attract new business Refilled stock of silverware, napkins, Deli and snacks items in restaurant environments Took, gave change and verified cash and credit payments daily, consistently maintaining accuracy and efficiency
Restocked, arranged and organized merchandise in front lanes to drive product sales Assisted customers by answering questions and fulfilling requests Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change
Reconciled cash drawer at start and end of my shift, accounting for errors and resolving discrepancies Reviewed and resolved differences between accounting information and cash drawer. Project
Staffmark-Charlotte, NC
February 2019 to February 2019
2019-02 Prepared orders for shipment by systematically picking, packing and labeling merchandise Operated RF scanners to track merchandise and verify contents of containers Assembled orders and packed items for shipment in accurate and timely manner, conveying orders to shipping personnel
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Received incoming materials and products
Worked safely around moving machinery
Verified received packages with freight records
Confirmed accuracy, quality and quantity of materials received. Stock Merchandise Flow Associate
Burlington Stores-Charlotte, NC
January 2018 to December 2018
Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations
Greeted customers and directed to requested products Assisted customers by finding items quickly and with enthusiasm Kept all aisles clear and clean while restocking to prevent accidents and enable others to easily pass by Inspected floor displays, noted missing items and immediately replenished merchandise Coordinated warehouse organization and product placements Packed, secured, labeled and applied postage to materials to prepare items for shipment Unloaded pallets and deliveries and organized products. Holiday Temp Stock
Macy's.Inc-Charlotte, NC
January 2018 to December 2018
Cross-trained in multiple areas to contribute to team success Kept dock operations moving smoothly to maintain deadlines Used correct handling procedures to minimize risk of damage to items Organized warehouse stock and delivered product to sales floor Loaded complex freight into trailers according to tight schedules Directed delivery trucks to shipping doors or designated areas and helped unload and load goods Received all imported goods and checked product condition and count Tagged all inbound merchandise with receiving date Oversaw return and exchange processes from customer to supplier Swept floors and stored equipment at the end of each shift Received, stored and shipped goods and materials
Loaded and unloaded pieces into boxes for shipment Stocked, staged and transported goods
Attached identifying tags to containers.
Education
Training in Cybersecurity
Merit america
February 2024 to Present
Vocational school in Diploma
Penn foster
September 2020 to February 2021
Skills
• Barista experience
• Time management
• Pallet jack
• Backhoe operation
• Communication skills
• Restaurant experience
• Business management
• Computer Skills
• Accounting
• Warehouse experience
• Maintenance
• Picking & packing
• Upselling
• Heavy lifting
• Order picking
• Negotiation
• Organizational skills
• Freight
• Cash handling
• Procurement
• Delivery driver experience
• Coffee experience
• ER
• Stocking
• Heavy equipment operation
• English
• Food Preparation
• Cash register
• Sales
• Load & unload
• Customer service
• Front desk
• Packaging
• Live chat
• Pricing
• Floor care
• Order Picker
• Technical support
• Shipping & receiving
• Moving
• Math
• Basic maths
• Cleaning
• Merchandising
• Driving
• Environmental services
• Logistics
• Food production
• Hospital experience
• Manufacturing
• Guest services
• Typing
• Windows
• Documentation review
• Manufacturing facility
• Microsoft Excel
• Hotel experience
• Data entry
• Food handling
• Alcohol server
Certifications and Licenses
Non-CDL Class C
Responsible Alcohol Delivery Service Permit Training March 2022 to March 2025
Food Handler Essentials Course
February 2024 to Present
Food Handler Certification
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