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Customer Service Patient Care

Location:
Baltimore, MD
Posted:
October 20, 2024

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Resume:

Barbara Scofield

Baltimore, MD *****

**********@******.***

+1-410-***-****

Amazing ability to multitask under pressure and meet deadlines. Ability to approach professional settings with positive energy and enthusiasm. Capable of cooperating harmoniously with staff, visitors, and personnel. excellent customer service

Outstanding verbal and written commutation skills. Work Experience

CMT Technician / Caregiver

Serinity Manor Inc - Baltimore, MD

July 2018 to Present

Administer prescribed medication to patients and provide support to nurses and healthcare professionals. A short list of Medication Technician duties includes offering medication to patients, performing basic medical check-ups, providing patient care, updating records, and filling in forms. Maintain a sanitary environment

Performed a sanitation inspections for infection prevention and control Disposed of waste, medically contaminated utensils and medically soiled garments. separating, loading and unloading washers and dryers, sorting, folding, weighing and distribution of clean linen, and nursing home patient personal clothing. Folds, loads and records linens and incontinent products onto institutional racks for delivery.

Certified Phlebotomy Technician

Quality Care Phlebotomy Services - Baltimore, MD

November 2015 to April 2018

• Coordinated workflow based on requested draws.

• Ensuring timely arrival to scheduled blood draws, focused and efficient to ensure patient confidentiality and safety.

• Prepared blood-collecting equipment, including but not limited to needles, gloves, tourniquet, collection vials, etc.

• Obtained variety of blood samples through venipuncture or capillary puncture.

• Prepared samples for lab collection: labeling blood vials accurately with critical information like time of collection, date, and all patient information.

• Maintaining the storage and safe transport of collected samples. Housekeeping

StaffMark - Baltimore, MD

August 2015 to April 2016

August 2015 - April 2016

- To maintain a clean room using prescribed cleaning methods and procedures.

- Dust mop and sweep patients rooms, nurses, and administrative.

- Maintain adequate stock of cleaning supplies.

- Clean and disinfect patients bathroom along with public restroom and other area around the hospital. Sercurity Guard

Madison Security Company Security Guard - Baltimore, MD November 2012 to May 2014

Traveled to the offices, and the other sites

Make rounds

Secured merchandise and store personnel

Recorded daily activities, and post surroundings

Trained new employees

Caregiver

Garden of love assisted living - Baltimore, MD

June 2010 to November 2012

Maintain a sanitary environment

Performed a sanitation inspections for infection prevention and control Disposed of waste, medically contaminated utensils and medically soiled garments Prepared and served hot and cold meals, and beverages as well, served breakfast, lunch, and dinner. Perform other duties as assigned

Front Desk Receptionist

Kids On The Hill - Baltimore, MD

June 2006 to June 2010

Baltimore, Maryland

June 2006 - June 2010

Greet guest

Answer phones

Route calls to specific people

Take and relay messages

Arrange and schedule appointments

Send emails and faxes

Seeks an experienced, competent and caring person to develop and manage a comprehensive youth development program for school age youth.

Cash out people when necessary

Education

High school or equivalent

Skills

• Home Health

• Phlebotomy (2 years)

• Venipuncture

• Caregiving

• Vital Signs

• Patient Care

Certifications and Licenses

CMT

June 2018 to December 2021

CPR/First Aid

October 2020 to October 2022

Certified Phlebotomy Technician

Additional Information

CNA/GNA

June 2022-



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