Customer Service Patient Care
Resume:
CAROLINE M. HERNANDEZ
Phone no.: 210-***-****
Email: ********.********@*****.***
GOAL
Seeking a position as a Licensed Vocational Nurse
SUMMARY OF QUALIFICATIONS
Proficiency with the use of office facilities
Good with kids and the elderly
Patient in terms of handling kids and the elderly
Caring and understanding
Ability to communicate effectively
Exceptional interpersonal ability with regards to customer service and satisfaction.
Strong working knowledge of golf supplies and merchandise
Exceptional ability to manage inventory effectively
Ability to keep accurate records
Remarkable ability to deal courteously with the public
Excellent ability to establish and maintain effective working relations
Highly diverse and adaptable to demanding and stressful situations
Careful and works great under pressure
WORK EXPERIENCE
Uvalde Healthcare nursing and rehabilitation (April 9, 2024 – Present)
Cedar Hills Geriatric Center (November 2023 – March 2024)
Amistad Nursing and Rehabilitation Center (November 2023 – December 2023)
Patient Care Assistant, Uvalde Memorial Hospital (July 2021 – November 2023)
Production and Shipping, Unifirst Corporation (January 16,2020 – July 2021)
1 year experience as caregiver (May 2015 – May 2016)
Senior sales assistant, Camp John Hay, Baguio City (August 2006-February 2011)
Front desk clerk, The Manor, Camp John Hay, Baguio City (March 2002 - April 2004; July 2004 - June 2006)
Telephone Operator, The Manor, Camp John Hay, Baguio City (April 2004 – June 2004)
Receptionist and cashier, Camp John Hay Golf Club, Baguio City (September 2001-January 2002)
Marketing, Camp John Hay Commissary, Baguio City (March 1999-August 2000)
TRAINING AND EDUCATION
Southwest Texas Junior College (Fall 2022 – Spring 2023)
-Vocational Nurse
Southwest Texas Junior College (Fall 2020 – Spring 2021)
-Certified Patient Care Technician
oStudent in Good Standing
oPresident’s List
Notre Dame de Chartres Hospital (June 3, 2019 - October 16, 2019)
-Nursing Assistant
National institute of Information Technology (NIIT)
-Professional Diploma in Entrepreneurial Leadership (First Year, 2nd Term, SY 2016-2017)
Technical Education and Skills Development Authority (TESDA)
-National certificate in caregiving awarded on October 17, 2015
Camp John Hay Fire Department, Camp John Hay (September 2004)
-General firefighting and search and rescue
Guthrie Gensen, Company Management Consultants (August 2002)
-Creating a culture of excellence through values advocacy
Data Center College of the Philippines, Baguio City (1998-1999)
-Computer Secretarial/front office
Pines City Colleges (Formerly Pines Educational Center), Baguio City (1990-1991)
-Health Care Aid
PERSONAL PARTICULARS
Nationality: Filipino/Chinese
Religion: Roman Catholic
Gender: Female
Height: 5’2
Marital Status: Married
CERTIFICATES AND CERTIFICATION
National Certificate on Caregiving presented by TESDA
Certificate of Proficiency for standard first aid training and basic life support – CPR training for healthcare providers presented by Red Cross Philippines
Certifications of employment presented by Camp John Hay and The Manor
Certification of on-the-job training at the Community Based Rehabilitation and development Center presented by the center
Certificate of attendance and completion of the hands-on clinical skills enhancement program presented by NurseZone Review and Skills Training Center
Certificate of attendance and completion of the fire and water safety seminar presented by NurseZone Review and Skills Training Center
Certificate of Training for completing the program in Caregiving NC II presented by MMS Development Training Center Corp.
Certificate of completion for completing 80 hours of internship as caregiver presented by Benguet General Hospital
REFERENCES:
1.Cristine Bandala (Nurse Practitioner at Community Health Development)
2.Amanda Hadley (Director of the LVN Program and a Nursing Instructor at Southwest Texas Junior College)
3.Ibeth Morin (Registered Nurse/BSN at Uvalde Memorial Hospital)
Contact this candidate