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Customer Service Warehouse Associate

Location:
Fontana, CA
Salary:
20
Posted:
October 21, 2024

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Resume:

Valerie Verduzco

**** ****** ***.

Bloomington, CA 92316

909-***-****

ad9k4c@r.postjobfree.com

Skills - Excellent customer service and communication skills

- Strong organizational and time management abilities

- Proficient in inventory management

- High attention to detail

- Effective teamwork and collaboration

- Problem-solving capabilities

- Physical stamina and ability to handle physically demanding tasks

- Bilingual: English & Spanish

Experience John’s Incredible Pizza Company / Hostess & Server June 2021 - October 2021, Montclair CA

As a server and hostess, my role entailed greeting and seating guests, ensuring they had a positive first impression of the restaurant. I took food and beverage orders accurately and relayed them to the kitchen and bar staff efficiently. I served food and drinks promptly, maintained table cleanliness, and addressed any special requests or issues guests had. Additionally, I handled billing and payments, managed cash and credit card transactions, and worked closely with the kitchen staff and other servers to ensure a smooth dining experience. My responsibilities also included upselling menu items to enhance guest satisfaction and increase sales.

Amazon Fullfilment Center / Warehouse Associate (Packer) October 2021 - May 2022, Eastvale CA

As a packer, my job involved efficiently packing products for shipment, ensuring that all items were securely and correctly packaged to prevent damage during transit. I was responsible for labeling packages accurately, verifying the contents against shipping orders, and maintaining a clean and organized packing area. Additionally, I collaborated with other warehouse staff to meet daily shipping targets and adhered to safety protocols to ensure a safe working environment. My role also included inventory management tasks, such as tracking stock levels and reporting any discrepancies to supervisors.

Sprouts Farmers Market / Courtesy Clerk

August 2022 - September 2022, Chino Hills CA

As a courtesy clerk, my responsibilities included assisting customers with bagging their groceries, ensuring a pleasant shopping experience by helping them locate items, and providing general customer service. I also helped maintain the cleanliness of the store by organizing carts, cleaning spills, and restocking shelves as needed. Additionally, I assisted with price checks and occasionally helped with cashier duties during busy times. My role required excellent communication skills, a friendly demeanor, and a strong focus on customer satisfaction.

Amazon Fullfilment Center / Warehouse Associate (Picker) October 2022- April 2023, Eastvale CA

As a picker, my job involved selecting and gathering products from the warehouse robots to fulfill customer orders accurately and efficiently. I used handheld scanners to track inventory and ensure that the correct items were picked and prepared for shipment. My duties also included organizing and maintaining the picking area, verifying product quality, and ensuring that items were packed correctly to prevent damage during transit. Additionally, I collaborated with other warehouse staff to meet daily order fulfillment targets and adhered to safety protocols to maintain a safe working environment.

City of Montclair Afterschool Program (MAP) / Learning Leader June 2023- Present

As a Learning Leader for the city my job involves stepping in after school and delivering lesson plans across various subjects. I ensure a smooth transition by maintaining classroom order, engaging students in educational activities, and adapting to different teaching styles and classroom environments. My responsibilities included taking attendance, managing classroom behavior, ensuring students are fed, ensuring the classroom is a safe and clean space, participating in physical education/sports activities, and providing support to students with their assignments. This role requires flexibility, strong classroom management skills, patience, and the ability to quickly build rapport with students. ㅡ

Education Montclair High School / High School Diploma August 2017 - May 2021, Montclair

During High School I participated in various AP and Honors classes, as well as assisted the ASB program wheneer was possible. I had the privilege of being our High school’s Basketball Captain and Cross Country Captain, so most of my dedication during high school was spent on sports.

California State University, San Bernardino / 86 Credits August 2021- Present, San Bernardino

I am a full time student at Cal State San Bernardino with approximately 86 credits. I am currently on my final year of school, that being my fourth year, I will be complete with my education in Spring of 2025. ㅡ

Awards National Society of Leadership and Success



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