Scrum Master Project Management

Zarina Alam

**** ******** *****, ******, ** *****

571-***-**** ad9k30@r.postjobfree.com

Certified Scrum Master with over seven years of experience in Agile project management, adept at facilitating cross-functional collaboration and ensuring the successful delivery of software products. Proficient in Agile methodologies, Jira, and fostering a culture of continuous improvement. Seeking to leverage my expertise to drive efficiency and innovation as a Scrum Master in a dynamic organization.

EXPERIENCE

Servlistor, Alexandria, VA

Scrum Master

2016 – Present

Led agile teams in the delivery of complex Web, Mobile, and Robotic Process Automation (RPA) solutions, ensuring high-quality and timely project execution.

Conducted and facilitated key agile ceremonies, including daily scrum meetings, sprint planning, sprint demos, and sprint retrospectives, resulting in streamlined project workflows and enhanced team collaboration.

Certified Scrum Master, driving the adoption of agile methodologies across cross-functional teams.

Configured and managed agile enabling tools such as JIRA, Rally, and Confluence, with expertise in JIRA board creation and management to optimize task tracking and team productivity.

Successfully led distributed teams, managing nearshore and offshore resources to ensure seamless project collaboration and delivery across multiple time zones.

Managed multiple concurrent projects, maintaining a high standard of communication and transparency to stakeholders, while ensuring project milestones and deadlines were consistently met.

Applied leadership skills to foster a collaborative work environment, enhancing team performance and delivering successful project outcomes in a fast-paced, agile environment

Facilitated Agile ceremonies (daily stand-ups, sprint planning, retrospectives, and demos) for development teams, enhancing productivity and team cohesion.

Collaborated with cross-functional team members to ensure alignment with client business requirements, resulting in a 25% improvement in project delivery timelines.

Utilized diverse techniques to elicit and document project requirements, ensuring clear communication and alignment between stakeholders.

Law Office of Gerald M. Bowen, Herndon, VA

Assistant Paralegal

2013 – 2018

Gathered and documented business requirements through interviews and meetings, supporting the successful execution of over 50 legal projects.

Analyzed and optimized legal processes and workflows to enhance efficiency, reducing case processing times by 10%.

Assisted in integrating legal technology solutions with existing systems, managed legal databases, and provided user training and support.

Generated custom reports and dashboards to provide real-time insights into case status, improving case tracking accuracy by 15%.

Ensured compliance with industry regulations and standards, contributing to the firm's excellent compliance record.

Collaborated with cross-functional teams to facilitate project execution, enhancing teamwork and project outcomes.

EDUCATION

Marymount University, Arlington, VA

Bachelor of Business Management

CERTIFICATIONS & SKILLS

Certified Scrum Master (CSM)

Agile Methodologies: Scrum, Kanban

Tools: Jira, Confluence, Trello

Soft Skills: Strong communication, leadership, and conflict resolution skills

Languages: English (Fluent), Farsi (Conversational)

ADDITIONAL INFORMATION

Volunteer Work: Participated in local community tech outreach programs, teaching Agile principles to high school students.

Professional Development: Regularly attend industry conferences and workshops to stay updated on the latest Agile practices.

TECHNICAL PROFICIENCIES

Project Management: Expertise in Agile project management, sprint planning, backlog grooming, and stakeholder communication.

Software Tools: Proficient in Jira, Confluence, Microsoft Office Suite, and various Agile project management tools.

Process Improvement: Strong ability to analyze and optimize processes for efficiency and effectiveness.

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