Customer Service
Resume:
CYNTHIA ROBERTS
CONTACT
********@*****.***
Rio Linda, CA 95673
SKILLS
Accounting Assistance
Business/Professional Communications
Copy and scanning of documents
Customer Service
Microsoft Office
Standard office machines
Typing Proficient
PROFESSIONAL SUMMARY
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Seeking long term employment.
EXPERIENCE
September 2023 - June 2024
Medical Records Specialist
Gemini Legal, Rocklin, CA
Efficiently managed and organized incoming medical records and mail, ensuring accurate documentation and timely accessibility for legal clients.
March 2023 - September 2023
Cashier
Grocery Outlet, North Highlands, CA
Managed cash transactions efficiently, ensuring accuracy and customer satisfaction.
March 2022 - September 2022
Freight Assistant
The Buckle, Roseville, CA
Streamlined freight operations, enhancing efficiency, and reducing processing time
August 2021 - February 2022
Care Provider
Blissful Gardens, Cameron Park, CA
Provided compassionate and personalized care for elderly residents
November 2019 - April 2020
Customer Service and Cashier
Sam's Club, Citrus Heights, CA
Managed membership transactions and inquiries
Streamlined checkout processes to reduce wait times
November 2019 - August 2020
Cashier
Starbucks Coffee House, Rio Linda, CA
Optimized order processing reducing wait times and boosting customer satisfaction
Ensured product quality and consistency
October 2018 - June 2019
Order Processor
Amazon, Sacramento, CA
Worded seamlessly with cross-functional teams to optimize order fulfillment
September 2013 - October 2018
SECRETARY
The Forest Sweepers, Oroville, CA
Maintained meticulous records and executed precise accounting procedures, ensuring financial accuracy and compliance.
November 2011 - May 2012
Night Replenishment and Cashier
Kohl's, Antelope, CA
Managed cashier transactions and implemented price changes which ensuring customer satisfaction
August 2007 - September 2010
Childcare Attendant
24 Hour Fitness, Roseville, CA
Supervision and safety practices of children
December 2003 - December 2006
Office Assistant
Nelson Staffing Solutions, Sacramento, CA
Provided crucial administrative support, enabling smooth office operations.
Maintained welcoming environment for visitors enhancing the company image
February 1996 - September 2003
Call Center Representative
Homeq Servicing, North Highlands, CA
Processed mortgage inquiries with precision conducted through document research
Posted payments with accuracy
EDUCATION
March 2013
Associate degree in Health Information Management Billing and Coding
Bryan College, Gold River, CA
.
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