Customer Service Front Desk

Experience

Super * Motels Florence, KY

Front Desk Manager 05/2012 - 06/2014

Offered strong customer service skills, keeping customers satisfied and increasing sales Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfaction

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Managed the work of employees,

Tried to sell more rooms daily,

Skills

Customer service, Communication skills, Time management, Leadership, Microsoft word, Guest services, English, Documentation review

Education

Simon Kenton Independence, KY

All 06/2003

Alicia Konerman

513-***-**** *************@*****.*** Covington, Kentucky

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