Patient Care Account Manager

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Robert Boldt

Crystal Lake, IL, USA ad9htn@r.postjobfree.com +1-847-***-**** in/bboldt1

SUMMARY

Results-driven account management professional with 20 years of experience driving business growth through strategic sales and marketing initiatives. Proven expertise in developing new business opportunities, implementing marketing automation, and mentoring junior account management professionals. Skilled in customer relationship management, sales management, and data analytics. Proficient in CRM software and experienced in leading cross-functional teams. EXPERIENCE

Business development

Waternly-Crystal Lake, IL April 2024 to Present, Crystal Lake, IL Account Manager

LTF Technology-Huntley, IL January 2023 to July 2023, Huntley, IL

• Developed new business opportunities for lighting manufacturers and electrical distributors.

• Implemented marketing automation for the sales team.

• Conducted data mining to identify under-reached customers and set up customer enrichment campaigns for improved engagement.. Sr Account Manager

Other World Computing-Woodstock, IL October 2013 to June 2022, Woodstock, IL

• Provided extensive support to key accounts in sales, technical, and business areas.

• Mentored and supported junior account management professionals, contributing to increased company revenue.

• Utilizing a targeted approach to address business challenges and exceed sales goals through upselling and cross-selling products.

• Demonstrated expertise in guiding customers to select products that met their specific needs.

• Trained sales team members on customer prospecting and email marketing strategies.. Operations Manager

Perry S. Marshall & Associates-Oak Park, IL January 2010 to August 2013, Oak Park, IL Managed various aspects of operations, including passwords and protocols, servers, email boxes, domain names, CRM (Infusionsoft), and merchant accounts.

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• Resolved customer and infrastructure issues promptly, ensuring excellent customer service.. Account Manager

Other World Computing-Woodstock, IL August 2003 to January 2009, Woodstock, IL

• Increased sales for current accounts and acquired new educational and government accounts.

• Led reseller acquisition for the Newer Technology product line, resulting in significant sales growth. Demonstrated excellence in email marketing to drive sales for account representatives and employed a top-down approach for major retail partnerships.

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• Consistently achieved top sales performance and utilized data mining to drive customer sales.. Warehouse Manager

Pacific Science Supply-Elk Grove, IL April 1998 to May 2003, Elk Grove, IL

• Managed and organized warehouse operations, overseeing a 370% growth in import shipments from China.

• Designed an optimized warehouse layout to maximize stock space and improve fulfillment efficiency.

• Led and motivated warehouse staff to meet schedules and performance targets during a period of significant company growth.. EDUCATION

Paramedic school

Minor in Emergency medicine • Good Samaritan Hospital • Downers Grove, Illinois • 1992 License in Medical Technician

Harper College • January 1990

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SKILLS

Sales Management

Account Management

Customer Relationship Management

E-commerce

Business Development

Salesforce

CRM Software

Infusionsoft

Power BI

AWS

Project Management

Strategic Planning

Marketing Automation

Leadership

Data Analytics

Data Mining

Market Research

Internet of Things

IT Support

Windows

Mac OS

Technical Support

Product Development

Team Building

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