Business Development Project Management

BERNADINE CHRISTINE FARTHING-MCLEAN –

(DMS) H DIP Bus M; BMIN

SURNAME : FARTHING-MCLEAN

NAME : BERNADINE CHRISTINE

BIRTH DATE : 1971-10-09

AGE : 52

IDENTITY NUMBER : 711**********

PLACE OF BIRTH : BENONI

NATIONALITY : SOUTH AFRICA

ETHNICITY : WHITE

MARITAL STATUS : MARRIED

DEPENDANTS : 2 SONS (29 YEARS AND 27 YEARS)

2 STEPSONS (38 YEARS AND 31 YEARS)

AND ADOPTED SON (15 YEARS) AND HUSBAND

HEALTH : EXCELLENT

HOME LANGUAGE : AFRIKAANS – EXCELLENT

OTHER LANGUAGES : ENGLISH – EXCELLENT, FRENCH – POOR FULLY BILINGUAL : YES

DRIVERS LICENCE : CODE 08/ EB, OWN TRANSPORT

JUDGEMENTS I.R.O DEBT : NONE

CRIMINAL OFFENCES : NONE

RESIDENTIAL ADDRESS : BENONI

1501

CELLULAR NO. : 079-***-****

ad9fyv@r.postjobfree.com

PROFESSIONAL PROFILE A highly driven & ambitious individual with expertise in the fields of Corporate Administration & Executive Personal Assistance. Integrative commercial awareness & the ability to take preventive measures to solve complexities as they arise. Systems Administration & Maintenance; Relationships Management; Persuasion; Marketing & Brand Management. Has a proven track record of contributing towards the advancement & optimum efficiency of various operational business processes, leading improvements & steady development initiatives with significant impact. Equally maintains a track record of facilitating profitable business development, driving results and providing viable management solutions to organisational challenges. My plan to get to management is to get my Bachelors in Business Leadership and then to study further to focus on Business. I am a team player as illustrated through all my positions however I also tend to work individually. TRANSFERABLE, SOFT & IT SKILLS AND EXPERIENCE

31 years Sales, Marketing and Negotiation Experience 30 years of Accounting experience

30 years of Key Account Management and Management Accounting experience 26 years of Administrative and Secretarial experience 9 years of Project Management

10-year Managerial experience

7 years of Tendering and Business Development experience

• Direct Selling, Brand Marketing, Party Planning, Hostess Coaching, Entertaining, Educating, and Speaking in Groups or Presentations – Pure Romance, Avroy Shlain, Honey & Smile Educational Systems.

• Perfectionist, Good Track Record, Detail and Goal Orientated, Perseverance, Forward-thinking, Artistic, Religious, Counselling, Confident, Dynamic, Confidentiality, Presentable, Self-Starter – Personally

• Communication skills, writes clearly and concisely, Listens attentively, Negotiates/ resolves differences, Provides and asks for feedback, Team player, Thrives in a collaborative environment, Resource Management, Research Management, Task Management, Project Management, Meets deadlines, Peer and Subordinate training and counselling, Conflict Management, Team member goal setting, Client Relationship Management, Brand Ambassador for De Broglio Attorneys & the Opportunity Management System, Industry influencing connector, Social Media Communications, Individuality - Business environment

• MS Office – Word, Advance Excel, PowerPoint, MS Designer 2007, JDE, Oracle ERP, ACCPAC, CCS Estimating and Valuations, CCS Planning & Programming, Abode Photoshop, Specsoft, Internet, Intranet, MS Office Projects 2007, MS Office Visio 2007, Solid Converter PDF, Multimedia Centre for think offerings, Abode Acrobat 9 Standard, Dragon Naturally Speaking 10, MP 3-2-wav converter, Sound recorder, SharePoint Designer 2007, MS Access 2007, Publisher 2007, Oracle-Projects, Google Drive, Skype. DIRECT MARKETING/ Avroy Shlain – 1995 – 2008 Beauty Advisor SALES/ BUSINESS Smile Educational Systems – 1995 – 2008 Consultant DEVELOPMENT/ DIGITAL Honey Accessories – 2006 – 2008 Consultant MARKETING Pure Romance – 2014 – 2019 Advanced Consultant Market Surveys – 2014 – Present Individual Participant Mystery Shoppper – 2018 – Present Mystery Shopper

PERMANENT POSITIONS

EXPERIENCE 15 April 2024 – Present Greensoft Solutions (Pty) Ltd Senior Bid Manager & PMO

ITC Bid Management (End-to-end)

Personnel Management of 1 staff member

Human Resources for all 20 new employees (Employment Offers, Employment Contracts, Leave, Banking Details).

Monthly Invoicing – University of Zululand, South African Social Security Agency Contract Management

Inventory Management

Meeting Management

Project Manage the office when Directors are out of town and Country. Reason for Leaving: 1 Year Contract and looking for something permanent with medical aid and pension.

30 January 2023 – 31 March 2023 Henry Fagan

Bid Manager

End-to-End Engineering Bid Management

Personnel Management of 5 Staff Members

Reason for Leaving: 2-month Assignment assisting interns while manager moved up from Cape Town

8 March 2021 – 08 September 2022 Ornico Group

Bids & Tenders Manager

110 tenders were submitted in 2021, and 16 tenders were submitted in May 2021. The biggest tender won was R3,200,000.00 and the strike rate is 1 out of 7. Lead the bid process for high-value, strategic and complex bids Ensure Bid processes are in place and are adhered to by the relevant stakeholders Support the wider company on various bid issues/challenges, make recommendations and intervene if required

Ownership of the entire bid life cycle management for all Tenders/RFPs/RFQ received

Stakeholder management ensures clarity on requirements/expectations of their input

Ensure the bid response articulates the key messages, value proposition, and differentiators

Implement and adhere to the necessary bid procedures, governance, and processes

Ensure compliance with the bid qualification (bid / no bid) process Develop and maintain company pricing models.

Schedule periodic bid reviews in line with the bid process, and obtain the necessary sign-off

Conduct effective bid reviews, and maintain version control of all proposals and support documents development including the final submission Provide technical writing, editing, and proof-reading of all proposals Responsible to ensure all bids comply with RFP requirements Manage multiple bid and competing priorities through effective organization and time management, and ensure the timely delivery of compliant and commercially sound bids

Manage the pre and post-bid clarification phase with the client and internally Assessing and addressing the technical and commercial risks relating to the bid Researching current and future market trends

Reviewing SLA and contracts before signing

Implemented the ISO 9001:2015 policies, procedures, and manual. E-Tender Auction attended (Reverse Auctioneering)

If the bid is successful, brief the teams who will carry out the project work. 20 November 2020 – March 2021 Prosperity Trading Academy Sales Manager

Sales of Trading Systems

1 May 2015 - 29 June 2018 Altron TMT – Shared Services Project Accountant

Led the project management of Intercompany national billing contracts worth R1.3bn

(to date R 219 330 422.96 was billed) in Oracle Projects – self-starter as I knew nothing about Project Controlling. Oversaw outsourcing to development companies and developed a daily billing system enhancing cash flow by replacing a non-existent monthly version in Shared Services.

Financial Management

Monthly management fee Accounts Receivable billing requests processed.

Open and close monthly period.

Assigned to multiple Business Units i.e. Marketing, IT, Finance, Human Resources, Legal, Risk, Facilities, and Conferencing.

Detail and deadline orientated

Oversees Order Management.

Reason for Leaving: No Career Advancement

1 June 2014 - 30 April 2015 Altron TMT – Shared Services Executive Assistant Andrew Holden (Chief Operations Officer) Administration Management

• Prepared 1-on-1 monthly reports for Executive to CEO consisting of cost savings.

• Local & international Travel Management for the Executive: Shared Services, Facilities Lead: Shared Services, Group Risk Control Manager.

• Successfully organized the activities of the Executive: Shared Services at the OpenWorld Oracle Conference in 2014.

• Administrative Management – meetings, appointments, and venues.

• Administrative Management – Set up agendas, Minutes taking as directed by the Executive: Shared Services.

• Service Level Agreements processing.

Financial Management

• Processing accounts on Oracle.

Reason for Leaving: Transferred to be a Project Accountant 1 August 2008 - 31 August 2013 Murray & Roberts Cementation Executive Personal Assistant/ Estimating/ Tendering Department (17 Tender Compiler/ Business Allan Widlake (Business Development Development Director) and Mike Wells (Managing Director) Mine Development

Multitasked and worked on 10 complex tenders at once, I was a self-starter as I knew nothing about tenders or mining. Was Executive Personal Assistant to 2 Directors and the Project Executive now the Commercial and Financial Director. Received an R42, 000.00 bonus for work ethics. I know when to say no to more work and when to take on more responsibilities.

Complex Tender Management/ Business Development

• I was detail and goal orientated in order to work on a Tender worth R6.9 Billion Venetia Tender adjudicated to MRC. 20 Files were submitted for adjudication while mourning the death of my mother.

• Tenders ranging from R25 million to R6.9 Billion.

• Good Commercial awareness.

• Forward-thinking all Tender Inquiries in order to set up a Schedule of Responsibilities, Tenderer instructions i.e. Risks (Country, Equipment), Tender Validity, Tender Submission Date, etc.

• Assisting Commercial Manager with tender information, contracts, stationery, etc.

• Development of Tender Compilations for submission – Making of Tender Tabs in Photoshop – opportunity specific.

• I was dynamic in the compilation of a Pre-Qualification for Konkola Mines.

• Time Management on-time deliveries of tender documents.

• Editing and Proof Reading of all documents before entering into submission documents to ensure standardization.

• Cutting CD for the Clients as per requirements.

Human Resources Management

• Managing of 2 permanent staff members working on the compilation of tender submissions.

• Supervising 2 temporary staff members assigned to do the filing on Sharepoint

(from August 2009 – October 2009).

• Coordinate the Tender submission process until submitting clarifications. Customer Relations

• Liaise with Clients regarding tender documents (extensions), queries, clarifications, and regret letters in writing.

• Developing and writing response outlines for Directors and Executives.

• Contact person for all communication between Murray & Roberts Cementation and Client in order to keep correspondence centralized. Administration Management - Minute Taking

• Minutes of Meetings for planning sessions with Clients, OMS Changes, Health & Safety Committee, Association of Mining Contracting Companies (AMCC).

• Decision Points for Kick-off Meetings, Pre-Finalizations, and Finalizations. Opportunity Management System Super-user

• OMS Superuser entering opportunities in the system.

• Maintain the OMS system and keep it updated weekly as per the weekly progress report and monthly with the Opportunity Data state report.

• Sorting out queries on the OMS system with the Systems Support Training Co- ordinator at Murray & Roberts Limited.

• Apply for Guarantees on OMS Guarantee Management.

• Cancellation of Guarantees with Murray & Roberts Cementation Limited (Cheryl van Bosch).

• Apply to add new users and take inactive users off the OMS system.

• Assist with program configuration OMS3.

• Report technical problems on the OMS system.

Secretarial Services - Board Reports Compilation

• Run monthly EXCO Board reports from OMS for Business Development Director, and Guarantee report for Project Executive as OMS Guarantee Management was not operational.

• Run Quarterly Board Report from OMS for Managing Director of M&R Limited and Managing Director M&R Cementation.

• Clean up the Opportunity Data Sheet in order to run the Quarterly Board Report.

• Assist with Market Analysis, Configuration Reports, Mining Contractors List, Organogram, OMS Project Indexes, and Cementation SA as and when required by Murray & Roberts Limited.

• Run QS Payment Schedule for Monthly EXCO report for Gerrie Pieters. Account Management - Construction Computer

Software – Candy

• Assist with the formatting of the Bill of Quantities in CCS before submission.

• Forward updates on CCS versions to all 80 users.

• Maintain users (80 licenses).

• Account Managed CCS to be paid on the 1st of every month to ensure credit on licenses.

• CCS consultant's account submitted to Human Capital for payment.

• Arrange training sessions for CCS through Paula Goncalves and Martin Kruger.

• Forward CCS Masters distributed to nominated users by Martin Kruger.

• • CCS Procedures forwarded to users as and when required.

• • Replacements of licenses as and when required.

• SharePoint Super-user

• • Sharepoint Superuser for the Estimating Department and Cost Engineering.

• • Supply department training when required.

• • Add new users and Advance Permissions.

• • Set Alerts on Folders and Files.

• • Filing all new opportunities on Sharepoint to enable other departments to access Enquiry Documents.

• Administration Management

• • Filing of Hard Copies manually in a filing system.

• • Making sure that all correspondence is filed.

• • Run QS Payment Schedule for Monthly EXCO report for Gerrie Pieters.

• • Control Stationery for the Estimating Department and QS Department.

• • Diary Management for Dirk Strachan, Gerrie Pieters and Allan Widlake, Mike Wells.

• • Send/ book meeting requests for Estimating Department. Update leave roster and make sure authorized leave forms are forwarded to Human Capital Department for Estimating and QS Departments.

• • Forwarded authorized time schedules for Consultants and temporary staff to Human Capital monthly.

• • Coordinate the allocation of office seating for new staff as well as electronic equipment, name labels, etc.

• • Reporting of faults for Estimating and QS department – computers, printers, photocopiers, chairs, lights, plants to Executive Secretary and IT Helpdesk.

• • Filing, photocopying, faxing, scanning of Contracts, Tender documents, letters, etc.

• • Taking of messages, screening of calls, and answering phones for Gerrie Pieters, Dirk Strachan, and Estimating Manager.

• • Make accommodation arrangements for Estimating Manager.

• • Updating Policies and Procedures for Estimating/ Tendering Department.

• Health and Safety

• • Appointed as secretary for Health & Safety Committee, Health & Safety Representative.

• Additional Functions

• • Appointed on the Wellness Committee.

• • Update information on the Leadership Pipeline and Specsoft for Gerrie Pieters and the Cost Engineering Department.

• • Making sure that all proof for his Leadership Pipeline meeting is collected to present to the Managing Director and the Financial Director.

• • Assisted with the front cover of the Best Practices Volume 2 Edition on Photoshop.

• Financial Management

• • Accounts Receivable (Weekly report)

• • Departmental Reports (Monthly Department Expenditure).

• • Requisitions.

• • Cementation AR Clerk.

• • Make sure that yearly subscription for SEIFSA, CCS, and subscriptions to magazines, etc. is done on JDE – Requisitions.

• • Updating Policies and Procedures for Estimating/ Tendering Department.

• • Forward Cheque/ Payment Requisitions to the Procurement department.

• Project Management

• • Worked in MS Projects correcting Projects.

• • Worked in Candy Planning and Programming.

• Personal Assistant for Gerrie Pieters (Commercial & Financial Director) (1 August 2008 – 15 February 2009) then promoted to Project Systems Administrator. In May 2010 promoted to Executive Personal Assistant to Allan Widlake and Mike Wells.

Reason for Leaving: Retrenched

31 October 2005 - 31 July 2008 Construction Computer Software Office Assistant Joe De Klerk - Managing Director

I multitasked by doing the invoicing, setting licenses, and doing the training schedules on a daily basis. I was a self-starter as I knew nothing about Software Development or Construction/ Mining. I was remunerated with two bonuses in one year on the basis of my strong work ethic, forward-thinking the dynamic way in which I worked. I have a good track record by being goal-orientated at CCS. Customer Relations/ Business Development

• Setting CCS licenses via email and telephone for 3000 users

• Dealing with walk-in customers.

• Dealing with customers telephonically.

Financial Management

• Sorting out Diners Club and Standard Bank Accounts.

• Delivery Notes.

• Invoicing of attendants to Clients.

Administrative Management

• Data Capturing of information into Act Database

• Filing, photocopying, faxing.

• Organizing of the training on Candy General and Siteplan General as well as other courses.

• Preparation for training i.e. Catering, Venue, Security, Manuals, Schedules, Setup disks.

• Communication between Training officers and lecturers.

• See attached diagram (Slide 1).

Stock Control

• Stock Control(Access)

• Stocktaking of manuals and course supplies.

Account Management

• Account movements of Clients like Murray & Roberts, WBHO, Grinaker-LTA, Stefanutti & Bressan, etc.

• Dealt with Waste Management through internal processes.

• Stocktaking of manuals and course supplies.

Reason for Leaving: The company moving to Centurion and are looking into operationally retrenching

10 March 2003 to 31 October 2005 PPASA

Administration Manager National (Planned Parenthood Association of South Africa) – Health Services

I multitasked here as an Administration Manager, and Personal Assistant to the CEO as well as managing 2 employees in the IT department. I was a self-starter as I knew nothing about Administration Management at a NPO in the Health Sector.

• Managing 7 people in Admin Department

• Managing 2 people in IT Department

• PA to CEO – Sipho Dayel

Administrative Management/ Business Development

• Office Systems and Procedures – Develop and implement office systems and procedures.

o Develop, revise and review policies and procedures to ensure compliance.

• Filing Systems – To develop and implement a filing system and to supply training on the filing system.

Communication Management – Telephone system training and sharing user knowledge.

o Develop telephone policy and procedures.

o Investigate different communication systems.

o Ensure compliance with policies and procedures.

Security Management – Review policies and procedures. o Co-ordination of System.

o Future contracts and negotiations.

Technical Support in Office Systems – Manage IT’s Productivity. o Provide technical support to provincial offices in the development of office systems.

Logistical and Event Management – Negotiating better rates on flights and conference facilities through Contract negotiations. o Organizing travel arrangement via AVIS, SAA, Rennies Travel, and directly with supplier.

o Ensure that logistical arrangements are made for all national meetings, conferences and workshops.

o Ensure catering is done satisfactorily and specific i.e. Kosher, Halaal.

Human Resources Management – Participate in the selection and induction of administration and support staff.

o Manage performance of administration and IT staff. o Setup of performance contracts, job descriptions, work reviews done on quarterly basis. Performance appraisals done yearly. o Arrange meeting with admin and IT staff.

Finance Management – Develop and manage National Office Administration Budget for R2.6 million.

o Developed the IT Budget of R1.4 million.

o Developed the CEO’s budget of R1.2 million.

o Manage National Office petty cash, receipt all incoming monies and maintain cash flow.

Negotiations with suppliers of services – Negotiate the best possible deals with suppliers of services i.e. Lease agreements and service contracts, Waste Management - Mondi, SAA, Rennies Travel, AVIS, Netstar, ADT Security, Courtyards, Sun International Hotels, Neotel, Rentokil. Secretarial Services – writing of correspondence for CEO. o Provide secretarial services for meetings, workshops and conferences. o Send out notices, distribute documentation, take and distribute minutes. o Record proceedings of national governance meetings and ensure distribution of all documentation pertaining to all national meetings. o Co-ordinate National Annual Members Assembly.

o Provide other administrative support as requested by the CEO and National Office Directors.

Maintenance Management - develop protocol for regular maintenance of motor vehicles and equipment through Contract Negotiations. o Manage cleaning of premises internally by General Assistant. o Maintain Asset Register – label all equipment and setup a register. o Ensure premises are well maintained – supervision of general handy man.

o Co-ordinate the allocation of office space for new staff and for the upcoming move to new premises.

o Insurance Portfolio – Manage the insurance portfolio on premises and vehicles nationally.

o Manage the Tracker and First Auto accounts.

o Manage internal accounts i.e. telephone, water and lights etc. o January 2004 – PA services rendered to the CEO.

Reason for Leaving: Retrenched due to no funding for my department 2 May 2002 to 7 March 2003 Courier & Freight Group Secretary to Manager PX Containers & XPS Couriers

I worked in every department in order to stand in if anyone who were to go on leave by multitasking my work and theirs.

Administration Management

• Keeping notice boards up to date. Filing, photocopying, faxing.

• 20/09/2002 was nominated as Communications Champion for Phambili Project of Kaserne and Isando.

• Reporting of faults – computers, printers, photocopiers, fax machines, burst pipes and bathrooms.

• Dealt with Waste Management through internal tender processes.

• Report on telephone account per month.

• Canceling of telephones not being used.

Stock Control

• Ordering of consumables, stationary, procurements.

• Stock taking, also reports on stationary, procurements, consumables, and stock distributed.

Asset Management

• Keeping the asset register up to date.

• Received training on PAS – PLATO Project.

Lecturing

• Gave training on PAS. Worked overtime on weekends. Financial Management

• Certifying of accounts and Contract Employees accounts.

• Random POD check-ups on Intranet.

• Gemini projects – Graphs & setting up of Boardroom for meetings & agendas.

• Phambili Project – Communications Champion of 2 depots. Health and Safety

• Secretary for Act 85. Meetings. 5.40 Reports – Maintenance

• Completing and follow-ups on BOD and Injured on Duty. Customer Relations/ Business Development

• Sorting out of client queries.

• Seeing that refreshments are made available at meetings. Operating Systems

• MS-Word, MS-Excel, Internet, Intranet, INTAC, Powerpoint, E-mail.

• Collect all information to complete the Daily Production Sheet. Repair Management

• Data capturing of repairs on INTAC, maintaining the figures for the month not to go over the budget.

• Setting up of the monthly report on MS-Excel, working out of line-haul costs and percentages of container movement over the month to different depots.

• Downloading of scanners on Scan Symbol.

• Writing out of Gate passes when taking out of goods.

• Sort out queries, liaise with clients.

• Capturing or IR reports.

• Typing of correspondence, letters & setting up of formats of documentation.

• Ordering of Container Seals.

• Tracing of Containers on INTAC – Track and Trace. Freight - Over border – Africa Desk

• Check that all documentation is correctly completed i.e. PX10, CCA1, and Custom Tariffs.

• Check that all the documents are there i.e. Invoices, purchase orders, DA 550, F178 – Bank statement for goods over R50 000.

• Sort out queries, liaise with the clients regarding bill of entries.

• Filing of manifests, CCA1’s.

• Over border: Lesotho, Bulawayo, Harare, Swaziland, Botswana, Windhoek. Financial Management - Orders

• Liaise with clients – ordering of containers.

• Capturing on INTAC system, PX10’s

• Giving clients a reference number.

Financial Management - Cashier

• Liaise with clients, giving quotations.

• Check validity of account, check if contract is valid.

• Check if there’s a route between depots.

• Do Banking, Petty cash, balancing of daily cash, list of cheque payments, cash transfers, Daily Cash Balance.

• Seeing to documents captured not delivered, documents delivered not captured.

• Daily Income Statements, Monthly reports.

• Receipting of payments.

• Sorting out of queries.

• Faxing of quotes, re-check of quotations.

• Writing out of INTAC 05.

• Checking of over border accounts.

• Correspondence of Tax Invoices, Typing of correspondence. Secretary to Regional Operational Manager

Administrative Management

• Filing, Photocopying, Faxing.

• Receiving of e-mails for the Regional Ops. Manager.

• Corresponding through e-mails (letters).

• Typing of letters to other managers at other depots – MS-Word

• Capturing data on Transparency Film – MS-Excel

• Making of tea and coffee for ROM

• Keeping ROM’s daily diary.

• Binding done for manuals – Training, Management Meetings, Human Resources, Health & Safety.

• Sorting filing out into new filing system.

• Moving office from Kaserne to Prolecon.

Customer Relations/ Business Development

• Answering of calls, screening of calls, taking of messages.

• Dealing with Union representatives.

• Making bookings for service calls on machinery.

• Making of appointments and receiving of clients. Financial Management

• Daily income projection done in MS-Excel for Management Meeting. Reason for Leaving: Accepted permanent position as Administration Manager. 21 May 2001 to 30 April 2002 Metrofin Financial Services Executive Secretary – Financial Services

Administrative Management

• Typing of agreements, service contracts and joint ventures – Adv. E. Bester

(Tax Manager) and Mr. Jan Vorster

• Typing of correspondence to Unions and companies

• Typing and binding of proposals and promotional data – Tax Proposal and

‘’The Family Provider’’.

• Data capturing/ Typing of correspondence – Mr. H.N. Swanepoel

(Managing Director), Mr. B. Saayman (Director), Mr. D. Crabtree (Director), Mr. Jan Vorster, Adv. E. Bester.

• Posting of corporate Proposals and HR Material.

• Reception, taking of messages, screening of calls and answering of phones done on Hymax Switchboard.

• Photocopying, filing, faxing and posting of HR correspondence.

• Typing of minutes of meetings and agendas.

• Data capturing of all the companies that belong to Trade Unions and maintenance on the – M-Tax HR program.

• Printing of production lists of Trade Unions.

• Typing of the whole IT12 SE on word for the M-Tax program. Customer Relations

• Liaise between clients/ agents and management.

• Call centre division – HR Department with new clients to promote the product.

• Making of appointments.

• Making of coffee & tea for meetings when Kate isn’t available.

• Printing of production lists of Trade Unions.

• Typing of the whole IT12 SE on word for the M-Tax program. 26/03/2002

Administrative and Financial Management

• Completing details (name, surname, ID number), sorting of cheque remittance forms to be collected at the post office for the different clients.

• Done sorting of filing in alphabetical order for creditors department. 02/04/2002

Financial Management

• Sorting of SARS cheques alphabetically and coding of same cheques in company codes.

• Cheque reconciliations.

Operating Systems

• Office Equipment: Mita PointsourceVI200 photocopier/ printer, Panafax Faxmahine, Phaser 850 N Printer, binding of manuals.

• Programs: Network Neighbourhood, Metrofin M-Tax, MS-Word, Powerpoint, Excel and Works.

Reason for Leaving: Company moved to Lyttleton in Pretoria and found position closer to home.

29 August 1997 to 26 June 2000 Wright Accountants

Personal Assistant, Receptionist, Data Capturing, Debt Collector Administrative Management

• Personal Assistant to Mr. SJ Wright and Mrs. CS Wright

• Maintaining of appointment schedule.

• Organizing of refreshments.

• Data capturing – all client’s information on computer.

• Compiling of letters & faxes to clients.

• Filing – Alphabetical order in assigned system.

• Collection of all important stationery, e.g. Cheque books, stamps.

• Photocopying – all documentation coming in or going out. Customer Relations

• Receiving of messages & screening of calls.

• Liaising with the SARS concerning outstanding Income Tax Returns, queries, extensions.

Financial Management

• Debtors & debt collection (telephonically and manually)

• Banking – Deposits and cash transfers.

• Posting of statements to debtors, registered mail.

• Typing of Income statements.

• Purchasing of consumables.

• Faxing of pay slips – quotes, VAT, RSC and other documents.

• Payments of general accounts e.g. Transitional Local Council (Electricity and water)

Secretarial Services

• Taking minutes of meetings & typing of reports.

• Typing of financial statements, letters faxes.

Reason for Leaving: Retrenched.

Same Managers 29 August 1997 to 26 June 2000 Wright Cover As Wright Accountant Personal Assistant, Receptionist, Data Capturing – Insurance Insurance Customer Relations

• Liaising with different Insurance companies for settlement of claims. Insurance Policies

• Receiving of endorsements & personal policies.

Customer Relations

• Customer service.

• Liaising with clients regarding claims.

Administrative Management

• Data Capturing.

• Maintaining of appointment schedule.

Operating Systems

• Programs worked on: Pastel, MS Word, MS Excel, Momentum Health, Mutual & Federal in house programs, SA Underwriters, Bonusplan.

• Faxing,

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