Client Services A Dedicated

Summary

With a focus on luxury transportation, my company's reputation for high-quality client services has been meticulously built over nearly two decades. As a dedicated hospitality specialist and U.S. Marine Corps veteran, my mission has always been to exceed expectations in every facet of service. This ethos extends to my volunteer work, where an active Amateur Radio Operator's License enables me to contribute meaningfully to emergency response efforts. The skills cultivated in attention to detail and guest relations are the cornerstone of our business, ensuring that every journey is not only luxurious but also a benchmark in the private transportation industry. Experience

Small Business Owner

CS Executive Services • Washington, DC

09/2006 - Present

Over a 17+ year long tenure, I've managed to handle the day to day operations of several segments of the business and network with other leading business executives to harness their collective advice and skill-sets to achieve better levels of administrative focus within my business. Some of the many hats I've worn are as follows: - Executive Chauffeur: Providing an upscale, branded bespoke experience for exclusive and esteemed clientele. While maintaining a high level of awareness of current and upcoming trends in client workflows and transportation needs, utilizing my analytical skills and local knowledge to best plan for routes and scheduling to best provide customer satisfaction expected with an higher ultra luxury experience. - Executive Personal Assistant: Providing an upscale, seamless integrated solution for mid- senior level executives enabling them to increase their personal and executive team's productivity. Helping with analytics for all segments of the client's business needs, and redefining goals and metrics to better quantify their goals and progress. - Executive Automotive Detailer: Providing an exclusive and upscale offering for executive clientele for their personal and corporate vehicles. Maintaining an awareness of trends in both body work and cleaning techniques and technology to aid in providing the best experience with the least amount of excess delay or workload per client vehicle. - Information Technology Consultant: Providing small businesses and collegiate clients with compliance and core competences. Leveraging my analytical skills and base knowledge of my client's needs and requirements creating a sustainable plan for them to implement and maintain in the future, that leverages both open source and scaleable technologies and hardware where possible.

Personal Driver (W2 Contract)

Alto • Washington, DC

12/2023 - 10/2024

- Providing a high level of luxury transportation while retaining the flexibility of a traditional rideshare asset similar to Uber Black. - Providing industry leading safe rides for discerning clients, safety backed by Samsara telemetrics. Executive Driver (W2 Contract)

Charis Services LLC • Washington, DC

07/2023 - 10/2024

- Ensuring safe and efficient transportation of senior government staff and other appointed passengers as directed. - Responsible for maintaining a comprehensive maintenance schedule of GSA-leased vehicles, and safety policies, within transportation other duties & trips.

Rideshare Driver (Contract Work)

Alto • Washington, DC

06/2019 - 10/2024

- Providing quality and upscale transportation for clients that sought an alternative to Uber & Lyft. Corey Sheldon

ad9fxd@r.postjobfree.com / 571-***-**** / Falls Church, VA Barista

Starbucks • Chantilly, VA

02/2019 - 10/2024

- Creating and providing gourmet and custom made-to-order variants of menu driven drinks and food. Rideshare Driver

(Lyft) • Washington, DC

11/2018 - 10/2024

- Providing a reliable ride experience for clientele. Ensuring compliance with applicable DOT/FMCSA regulations as they pertain to ride-share driving. 4.97

Full Service Valet

Rated 5800+ rides • Washington, DC

08/2010 - 10/2024

- Providing an up-scale experience for clientele. Valeted various clients vehicles in accordance with Marriott, Hilton, Sheraton Regulations. Provided Forbes service to all clients regardless whether they visited with the hotel once a year or were checked in 30+ weeks and were extended family in more than just words. Emergency Aircraft Recovery Specialist

United States Marine Corps • Yuma, AZ

01/2003 - 10/2024

(3 years 7 months) - Building, maintaining tactical airfields to include layouts, marking and lighting. - Maintaining visual and radar landing aids as needed on site. - Recurrence on performance and emergency procedures for all respective aircraft.

Skills

Management, Stressful Situations, Solid Professional Standards, Spanish (Limited Working), English (Native or Bilingual), Guest Services, Falls Church, Virginia, United States Education

Independent Studies

Federal Emergency Management Agency (FEMA) • Washington, DC 12/2017

Emergency Care

Associates in Emergency Care • Manassas, VA

02/2012

General Studies

Westfields HS • Chantilly, VA

06/2002

3 Years of participation in School Band

Languages

English, Spanish

Certificates

CPR (BLS Provider) (Expired 12/2022), Licensed EMT (VA) (Expired 03/2012)

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