It Manager Support
Resume:
LARRY WHITE
IT Management
*****.*****.*****.**@*****.*** 312-***-**** Belvidere, IL/Edgerton WI
WORK EXPERIENCE
Infrastructure IT Manager
Envista Forensics
Managed a Team of 7 including global employees
Managed day-to-day Helpdesk Activities, pc replacement, inventory, asset management. Azure Entra Global Admin.
Azure Migration of all devices and MDM. Built and trained a new IT Support Team.
Replaced over 400 computers in a year and migrated to Azure during the process.
Purchased all equipment for the company, dealt with vendors and finance to procure orders.
IT Manager
Lowes Corp
2020 - 2022 Rockford, IL
Managed IT helpdesk operations across 4 locations serving both administrative and warehouse environments.
Upgraded many servers and software in an Amazon-like Mega Warehouse while maintaining high levels of productivity.
Administrate onsite Servers and software systems, including conveyer systems
Performed weekly upgrades to proprietary systems and backup.
Infrastructure Manager
Brunswick Corp. Life Fitness Corp
2001 - 2020 Mettawa/Lake Forest/Franklin Park, IL
Oversee twelve IT personnel in completion of helpdesk operations across 15 locations serving both administrative and manufacturing environments.
Continuously deliver PC, printer and peripherals support to 2K+ users globally, resolve complex problems and maintain high levels of productivity.
Implemented a companywide standard secure print protocol, including badge printing capabilities for each employee, resulting in a savings of $1M during first year of implementation.
CAREER OBJECTIVE
I am a seasoned IT Manager with 25 years of experience in the IT field. I have a track record of building successful teams through making good hiring decisions, mentoring individuals, leveraging their strengths and mitigating their weaknesses. I quickly grasp business processes across multiple IT platforms, business functions and industries. I can perform multiple roles at multiple levels, if necessary, to make my Team successful and I foster the same attitude in the organizations I manage or work under. I excel at coherently explaining technical concepts and their relevancy to non- technical people. My technical disciplines, functional disciplines and dedication to the business and my Team are number one. My track record of success makes me a valued resource among my subordinates, peers and superiors. I have achieved many accomplishments within my positions. I have, "with help" achieved many ways to enable the user to work more efficiently in their day-to-day activities. I really enjoy helping people and enabling them to help themselves where possible.
EDUCATION
Business Systems
Triton College
River Grove, IL
Information Systems College of DuPage Glen Ellyn, IL
Executed a lap top device upgrade for 175 sales team users, pre- configured units and shipped allowing for a swap out completion in 2 days' time.
OSD imaging, Service Desk Express ticketing system, Lotus Notes, Adobe Cloud Administrator, + Proven track record of creating Business Function Applications.
Keeping SOX compliant according to new regulations in data/information and financial risks.
Audit current licenses with Finance to make sure assets and licenses are within legality.
Work with offshore partners and contractors to complete and verify work completed.
Act as a liaison with the business to IT to complete projects on time and be compliant.
Always ensure emergencies are completed ASAP.
Work with external customers/accounting or consulting companies and keep within compliance.
Work with the business to ensure we move in a positive IT direction with the approval of VP's.
Delegate and provide directions to offshore work if needed.
Configuration Technician
Valcom PCC
1998 - 2001 Itasca, IL
Managed customer accounts and purchase requisitions; provided users with software and hardware configuration services as well as imaging computers and servers.
SKILLS
Project Management Leadership
Vendor Relationships
Training & Development Process Improvements
IT Azure Administration
Windows Administration
CERTIFICATIONS
A+
Network +
MCSE Certified
Azure Entra O365
Lean Six Sigma Green Belt PMP techniques
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