Forklift Operator Warehouse Worker

Brandon Duncan

Garland, TX ***** ad9dvd@r.postjobfree.com +1-214-***-****

Results oriented warehouse contractor with over 13 years experience in all warehouse areas seeking a position as a warehouse associate to help streamline the ordering and distribution process through my ability to learn quickly on the job, as well as apply my physical strength, organizational skills, and general problem solving knowledge.interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Authorized to work in the US for any employer

Work Experience

Warehouse Worker/Forklift Operator

Express Staffing-

Dallas,Tx

May 2024 to August 2024

Operator, order puller, shipping and receiving, electric and Forklift standard pallet jack, computer literate, warehouse organisation skills, very neat and professional.

Warehouse Worker/Forklift Operator

Xander Staffing-

Dallas,Tx

January 2024 to April 2024

Operator, order puller, shipping and receiving, electric and Forklift standard pallet jack, computer literate, warehouse organisation skills, very neat and professional.

Warehouse Worker/Forklift Operator

National Wholesale Supply - Mesquite, TX

June 2023 to January 2024

operator, order puller, shipping and receiving, electric and Forklift standard pallet jack, computer literate, warehouse organisation skills, very neat and professional, and very dependable.

Forklift Operator/Material Handler

Regal Machine, Inc. - Tyler, TX

October 2021 to Present

I Operate forklift and Case Forklift to load and unload trucks, and move large material from the yard to the warehouse storage facility. I Operate on the computer and heavy machinery for packaging, shipping, and storage. Must stay adaptable, dependable, and keep a good memory of product and shipping dates.

Forklift Operator/Order Puller

Spherion Staffing LLC - Tyler, TX January 2023 to May 2023

Contracted for forklift operations and order pulling

Forklift Operator/Material Handler

Express Employment Professionals - Tyler, TX

July 2022 to January 2023

Temporary To hire Company contracted for hire jobs that required me to operate the sit down and stand up forklift and electric pallet jack

Warehouse Worker/Forklift Operator

Kent Water Sports - Tyler, TX

February 2022 to June 2022

Loading and unloading trucks, dock work, shipping and receiving, labeling, tagging, and wrapping product .

Packing and Shipping Associate

Lapeyre Stair - Harahan, LA June 2021 to August 2021 packing and shipping rep. utilizing light and heavy machinery and equipment. Forklift experience

Publix warehouse

Publix - Saint Petersburg, FL March 2020 to June 2020

Stocker and warehouse worker

Warehouse Associate/Forklift Operator

Moveworks - Dallas, TX

May 2015 to August 2019

Organizing an retrieving stock in the warehouse

Lifting and carrying packages weighing up to 80 pounds

Heavy equipment operation

Shipping and receiving

Package preparation

Loaded and unloaded shipment trucks, trailers and train cars

Inspected all merchandise for damage and discrepancies with paperwork

Counting and confirming inventory

Followed all safety rules and regulations

Manager/Customer Service Representative

Moveworks - Dallas, TX

June 2018 to June 2019

Worked closely with team members to ensure that all project requirements, deadlines, and schedules were and remained on track.

•Submitted project deliverables, prepared status reports, established effective project communicationplans as well as the proper execution of said plans.

•Coordinating with cross discipline team members to ensure that all parties are on track with projectrequirements, deadlines, and schedules

•Constant meetings with project team members to identify and resolve issues

•Prepared status reports by gathering, analyzing, and summarizing relevant information

•Identified and developed new opportunities with clients

•Managed and maintained customer satisfaction within project transition period

•interact with customers to handle complaints, process orders, and provide information about ourproducts and services.

Call Center Representative/Customer Service

Omcor - Dallas-Fort Worth, TX May 2018 to May 2019

•Open and maintain customer accounts by recording account information

•Resolve product or service problems by clarifying the customer's complaint; determining the cause ofthe problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

•Maintain financial accounts by processing customer adjustments

•Recommend potential products or services to management by collecting customer information andanalyzing customer needs

•Prepare product or service reports by collecting and analyzing customer information

•Contribute to team effort by accomplishing related results as needed

•Manage large amounts of incoming calls

•Generate sales leads

•Identify and assess customers' needs to achieve satisfaction

•Build sustainable relationships of trust through open and interactive communication

•Provide accurate, valid and complete information by using the right methods/tools

•Meet personal/team sales targets and call handling quotas

•Handle complaints, provide appropriate solutions and alternatives within the time limits and followup to ensure resolution

•Keep records of customer interactions, process customer accounts and file documents

•Follow communication procedures, guidelines and policies

•Go the extra mile to engage customers

•Resolve customer complaints via phone, email, mail or social media

•Use telephones to reach out to customers and verify account information

•Greet customers warmly and ascertain problem or reason for calling

•Cancel or upgrade accounts

•Assist with placement of orders, refunds, or exchanges

•Advise on company information

•Take payment information and other pertinent information such as addresses and phone numbers• Place or cancel orders

•Answer questions about warranties or terms of sale

•Act as the company gatekeeper

•Suggest solutions when a product malfunctions

•Handle product recalls

•Attempt to persuade customer to reconsider cancellation

•Inform customer of deals and promotions

•Sell products and services

•Utilize computer technology to handle high call volumes

•Work with customer service manager to ensure proper customer service is being delivered

•Close out or open call records

•Compile reports on overall customer satisfaction

•Read from scripts

•Handle changes in policies or renewals

•Resolve customer complaints via phone, email, mail or social media

Supervisor/Trainer/Teamleader/Customer Service Rep

Moveworks - Dallas, TX

August 2017 to May 2018

Usually fast paced mostly commercial relocation and I.t disconnect/reconnect

•Making sure that employees who report to me meet performance expectations

•Professional service with personality

•Giving clear and concise instruction and orders to subordinate employees

•Ensuring that the work environment is safe, secure, and healthy at all times an in complete agreementwith terms in the contract

•Meeting Deadlines

•Approving employees work hours

•Ensuring Impeccable community service

•Maintaining a positive attitude in a fast paced environment to increase overall team morale whileworking

•Answer telephone with proper etiquette

•Handle cash/credit transactions

•interact with customers to handle complaints, process orders, and provide information about anorganization’s products and services. Qualifications include good communication, problem-solving, and computer skills

Education

High School diploma

Lakeview Centennial HS - Garland, TX

University of Kansas - Lawrence, KS

Skills

•Excellent communication skills

•Organizational skills

•Warehouse Associate (3 years)

•Shipping Receiving

•Picker Packer

•Order Puller

•Unloading

•Pallet Jack

•Load & Unload

•Order Picker

•Forklift

•Heavy Equipment Operation

•Materials Handling

•Reach Truck

•Freight Experience

•Delivery Driver Experience

•Machining

•Maintenance

•Logistics

•Inventory Control

•Mechanic Experience

•Microsoft Word

•RF Scanner

•Manufacturing • Lawn Care

•Merchandising

•Blueprint Reading

•Handyman

•Landscape Maintenance

•Warehouse Management

•SAP

•Mechanical Knowledge

•Microsoft Excel

•Leadership

•Conflict management

•Computer literacy

•Warehouse experience

•Customer service

•Carpentry

•Assembly

•Purchasing

•Backhoe Operation

•Basic math

•English

•Teaching

•Supervising experience

•Microsoft Office

•Time management

•AS400

•Cash handling

Certifications and Licenses

Forklift Certification

Additional Information

Skills:

High Performing

High emotional intelligence

Problem solving skills

Adaptability and Flexibility Patience

Attentiveness

Self Control

Effective Listening

Previous leadership experience

Excellent communication skills

Eye for detail and accuracy

Reliable with high integrity and strong work ethic

Professional appearance and attitude

Proactive organizational skills

Ability to keep a positive and uplifting attitude in a fast paced environment

Proven experience in warehouse work, project management, and supervisory roles

Ability to lead project teams of various sizes and see them through completion

Contact this candidate