Mortgage and Real Estate Professional Manager

JP John Picone

Palm Beach Gardens, FL ***** 561-***-****

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PROFESSIONAL

SUMMARY

I seek challenging position where I can fully use my skills for the success of the organization and myself.

SKILLS • Loan Underwriting Expertise

• Fraud Detection Awareness

Effective Communication

Techniques

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• Credit Analysis Proficiency

• Process improvement strategies

Regulatory Compliance

Knowledge

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Performance Monitoring

Techniques

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• Conflict Resolution Competence

• Advanced Organizational Skills

• Strong Decision-Making Skills

• Pipeline Management Efficiency

• Loan Closing Coordination

• Relationship Building Capacity

• Document Review Proficiency

Loan Processing Software

Familiarity

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• Time Management Excellence

• Attention to detail mastery

• Document Review

• Loan Underwriting

• Credit analysis

• Loan Origination

• Mortgage lending

• Teamwork and Collaboration

• Customer Service

• Problem-Solving

• Time Management

• Attention to Detail

• Leadership skills

• Problem-solving abilities

• Multitasking

• Reliability

• Excellent Communication

• Customer service-focused

• Organizational Skills

• Team Collaboration

WORK HISTORY LOAN PROCESSING MANAGER 01/2012 to CURRENT Home Loan Experts, LLC San Antonio, TX

As the Loan Processing Manager at Home Loan Experts and I also own JP First, LLC processing, I currently oversee all loans originated by a dozen plus loan officers in several states from pre-approval to post funding.

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My expertise is in both QM and NON- QM loans. I can handle FHA, VA, USDA & Jumbo Loans as well as DSCR, Self Employment and Bank Statement Loans.

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I have excellent problem solving skills, customer service skills and superb communication skills.

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• I am use to working in a fast paced environment, multitasking as needed to get loans closed on time with the highest level of satisfaction from borrower, LO, Agent and other third of parties involved. I am 5 star rated on all social media platforms including Google business, experience and Zillow.

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LOAN MANAGER 01/2008 to 12/2011

Florida Housing

I managed a team of Loan sales people, I processed all loan modifications brought in by sales team.

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I communicated with more than a dozen lenders, including BofA, Chase, Wells Fargo, Mr Cooper, SunTrust, Ocwen, and successfully closed more than 500 loan modifications.

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FINANCE & INSURANCE DIRECTOR 04/2000 to 12/2007

Honda/Acura Finance

As a Finance & Insurance Director, I managed a team of Finance & Insurance Managers and Sales People, I obtained loan approvals for new and used automobiles as well as sold finance and insurance products

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I did hiring, training and assisted the General Manager and Comptroller with day to day operations and month end closeout.

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FINANCE MANAGER 08/1997 to 03/2000

AutoNation

As a Finance Manager, I closed car buyers, by reviewing credit, income and assets and placed them in the correct loan product and offered insurance products.

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EDUCATION Course

NMLS Mortgage License

Course

Florida Notary

Course 01/2022

Intuit level 1

Course 01/1997

AutoNation Finance University

Degree Automotive 01/1997

Penn Foster

Diploma 01/1989

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