Customer Service Leasing Agent
Resume:
Ana Cristina Watson
San Tan Valley, AZ
*******@*******.***
Experience:
Administrative Assistant - RE/MAX International Headquarters
January 2005 – December 2005, Greenwood Village, CO
-Provided high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions. Required to communicate with all other related offices and companies associated with the founder and co-founder. High-level interaction and setting meetings with the Company's top executives.
Customer Service Specialist - RE/MAX International Headquarters
September 2004 – January 2005, Greenwood Village, CO
-Handled complaints and provided resolutions by answering queries regarding opening RE/MAX franchises. Directed callers to the appropriate Franchise branches, and dealt with the Franchise branches directly to ensure a resolution was provided quickly and efficiently.
Headquarter Services Coordinator - RE/MAX International Headquarters
March 2003 – September 2004, Greenwood Village, CO
-Answered multiple queries regarding the company's service and directed them to the appropriate individual, company, or location when necessary. Required high-level of customer service throughout the day. Led the team in data entry and assisted other departments with clerical work as needed. First person to greet guests and provide a lasting great impression of the company.
Receptionist - BURNS FIGA and WILL, P.C.
March 2000 – October 2001, Englewood, CO
-Answered incoming calls as well as in charge of data entry of our accounts receivable to our Shareholders. Provided an easy snapshot of our purchasing, inventory, and cost analysis.
Leasing Agent - Omni Properties at Meadowlark Apartment Community
March 2000 – December 2000, Aurora, CO
-Led the company in setting appointments with potential clients to tour units on property. Leased apartment units on a routine basis. Problem solving skills to deal with tenant issues and complaints in a timely manner.
Education:
-Les Roches Hotel and Restaurant Management School
Bluches, Switzerland 1990 – 1992
-German Swiss International School
Hong Kong, P.R. of China 1984 – 1989
Additional Skills:
-Communication Training
-Customer-Focused Service
-Phone lines
-Appointment Setting
-Front office operations
-Phone etiquette
Contact this candidate