High School Human Resources
Resume:
******************@*****.***
Nassau, New Providence, Bahamas
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Team Player
Multi Tasking
Problem Solving
Organizational Skills
High School Education
Seagulls Alternative High School
2015-2016
425 SW 28th st.,
Ft. Lauderdale, Florida
33315
College Education
Early Access Training Center
Patient Care Certification
2016-2017
Nassau, New Providence
The Bahamas
Human Resources Clerk (Contract)
Teachers and Salaried Workers Co-Operative Credit Union File paperwork and maintain organized records
Set up and manage appointments
Answer and direct phone calls
Distribute incoming mail
Plan and coordinate upcoming events
Handle daily administrative tasks and errands
December 2018 - 2020
As a motivated and ambitious young Bahamian woman, I am seeking a dynamic position where I can assist others while continuously expanding my knowledge and skills. I am looking for a role that leverages my abilities and offers opportunities for advancement. Given the chance, I am confident I will contribute to the company's growth and success.
S E R E N A R O L L E
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E Sales Associate
Jay’s Jewelers
Displayed and arranged jewelry pieces to highlight their features and benefits. Ensured the store was well-stocked and organized, with all merchandise properly labeled and priced.
Conducted regular inventory checks and assisted with stock replenishment. Achieved and exceeded sales targets through effective product knowledge and customer engagement.
Maintained up-to-date knowledge of current sales promotions, policies regarding payment and exchanges, and security practices. Upsold and cross-sold additional products to enhance customer satisfaction and sales.
June 2017 - December 2017
References available upon
request.
Customer Service Representative
Lifestyle Luxury Vacation Club - Goldwynn Resort & Residences
June 2024 - Present
Greeted and assisted vacation club members with their travel planning needs. Provided detailed information about club benefits, destinations, and travel packages.
Helped members make reservations and bookings for accommodations, activities, and transportation.
Responded to member inquiries, concerns, and complaints in a timely and professional manner.
Maintained a high level of member satisfaction by delivering exceptional service.
Handled difficult situations and resolved conflicts to ensure a positive member experience.
Conducted follow-ups with members to ensure their vacation experiences met their expectations.
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E I am writing to express my interest in joining your team. With over 8 years of experience in customer service, I am eager to contribute my skills and dedication to a dynamic organization committed to excellence.
Throughout my career, I have developed a strong foundation in providing exceptional customer service and fostering positive relationships with clients. I am known for my ability to handle diverse customer needs, resolve issues promptly, and maintain a professional demeanor in challenging situations. My background has equipped me with a deep understanding of customer preferences and the importance of delivering a superior customer experience.
I am particularly attracted to opportunities where I can apply my expertise to support a company's growth and success.
Enclosed is my resume, which details my professional achievements and qualifications. I am enthusiastic about the possibility of contributing to your team and would welcome the opportunity to discuss how my skills align with your organization's needs.
Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to your objectives.
T O W H O M I T M A Y C O N C E R N,
S I N C E R E L Y,
S E R E N A R O L L E
1 - 2 4 2 - 4 2 3 - 5 0 3 2
S E R E N A R O L L E
Contact this candidate