North Carolina Customer Service

Quanaysha Moses

Assembly Line Worker

Professional Summary

Resourceful candidate experienced in production operations and customer service. Known for being a fast learner, able to quickly comprehend and follow instructions. Possesses strong problem-solving and time management skills. Proven track record of meeting production goals and exceeding customer expectations. Excellent communication, organizational and multitasking skills, with the ability to work independently or in a team environment.

Experience

Assembly Line fastfood Worker

April 2020 to Present

KFC Co. - Rocky Mount, North Carolina

Cashier Team Lead

March 2023 to November 2023

Krispy Kreme - Rocky Mount, North Carolina

Education

High School Diploma : June 2023

Rocky Mount High School - Rocky Mount, North Carolina GPA: 3.8

Relevant Coursework

Extracurricular Activities

Skills

Address: Rocky Mount, North Carolina 27801

Phone: 252-***-**** - Email: *********@*****.***

• Maintained cleanliness and orderliness of storage areas by sweeping and mopping.

• Transferred supplies and equipment between storage and work areas by hand or by cart. Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques.

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Provided excellent customer service to clients, demonstrating strong interpersonal and communication skills.

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• Greeted customers and asked qualifying questions to quickly determine needs.

• Trained new employees on job processes and procedures.

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

• Processed customer orders and ensured the accuracy of their purchases. Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.

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• Delivered quick, professional, and friendly check-out experience to customers. Communicated regularly with store manager regarding inventory levels, customer inquiries, new product offerings, promotional campaigns.

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• Unpacked merchandise from boxes and crates carefully without damaging goods or labels.

• Kept work area clean at all times by sweeping floors, wiping down surfaces.

• Received incoming shipments, inspected for damages, and logged receipts into inventory system.

• Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.

• Business Administration

• Boys And Girls Club ( Volunteer Work)

• Production Support • Customer Relations

• Crew Support • Loading and Unloading Procedures

• Microsoft Excels • Stock and Inventory Management Certifications

References

References available upon request

• General Housekeeping • OSHA Requirement Knowledge

• Physical Labor • Machinery Inspection

• Materials Loading • Set Up Devices

• Restaurant Operation • Leadership

• Safety

• Career Readiness Assessment

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