Customer Service Warehouse Operations

Eliezer Mendoza Trujillo

************@*****.*** 346-***-**** Houston, TX

SUMMARY

Bilingual professional with 8 years of Warehouse operations, customer service and sales experience, Forklift operator, adept at ensuring safety and efficiency in warehouse operations. Demonstrated ability to bridge communication gaps and maintain inventory control.

WORK EXPERIENCE

LL Flooring Inc. Houston, Texas

Warehouse and Sales May 2024 - Sep 2024

•Managed LL Flooring Inc.'s warehouse operations, ensuring efficient inventory control and order fulfillment, while also providing exceptional customer service and support on the sales floor to drive revenue and maintain high satisfaction levels.

Mendoza Insurance & Tax Service Houston, Texas

Sales Representative May 2023 - Apr 2024

•Translated client communications to facilitate clear and effective interaction across language barriers.

• Ensured accurate conveyance of information in line translations, maintaining the integrity of the original messages.

LL Flooring Inc. Houston, Texas

Warehouse and Sales Associate Jan 2022 - Apr 2023

•Managed inventory and maintained accurate stock levels within the warehouse, provided exceptional customer service on the sales floor, and processed sales transactions, contributing to the efficient operation of LL Flooring Inc.

Mendoza Insurance & Tax Service Houston, Texas

Sales Representative Jan 2016 - Dec 2022

•Provided comprehensive sales support and effectively translated client needs into actionable insurance solutions.

•Enhanced communication with diverse clientele by ensuring accurate and empathetic language translation services.

EDUCATION

Universidad de Guadalajara 1988

Ing. Agronomist Fitotecnista

CERTIFICATIONS

Forklift operations, LL Flooring 40 hours

Negotiation, AMA 2011

Strategic Thinking, ASEPCO 24 hours, 2010

Finance for Non-financial, P. Marquez Oct 2009

Business Culture, Tecnologico de Monterrey Oct 2009

Time Management Focus, F. Covey 60 hours, 2008

Training internal auditors ISO 9000, SGS Oct 1996

Principles of food security, American Institute of Baking Oct 1995

SKILLS

English – Fluent • Spanish – Fluent • Teamwork • Organizational Skills • Positive Attitude • Decision Makin

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