Customer Service High School

Elaine Parks

*************@*****.*** SLATINGTON, PA, US 484-***-****

WORK HISTORY

Optician at Crystal Vision Center

February 2018 - September 2024 (7 Years)

Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.

Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.

Instruct clients in how to wear and care for eyeglasses. Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions. Recommend specific lenses, lens coatings, and frames to suit client needs. Verify that finished lenses are ground to specifications. Maintain records of customer prescriptions, work orders, and payments. Order and purchase frames and lenses.

Arrange and maintain displays of optical merchandise. Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.

Show customers how to insert, remove, and care for their contact lenses. Determine clients current lens prescriptions, when necessary, using lensometers or lens analyzers and clients eyeglasses.

Supervise the training of student opticians.

Obtain a customer s previous record, or verify a prescription with the examining optometrist or ophthalmologist.

Helped set up online scheduling book.

Maintained online schedule books for all stores.

Helped with accounting.

Put in payments for all stores.

Looked to see what information stores where missing and have them finish. Helped with insurance. Figuring out how to submit information to different insurance. Customer Service at AmeriGas Propane, Inc.

January 2017 - January 2018 (1.5 Years)

Helping customers schedule propane deliveries.

Answering questions for customers.

Scheduling installation for new customers.

Helping get someone there for emergency.

Putting in daily information for propane deliveries. Sorter/Packer at Amazon Fulfillment

August 2014 - March 2016 (2 Years)

Sorting totes

Putting customer orders all together

Packing customer orders

Making sure nothing was broken

EDUCATION

Northern Lehigh High School - High School

Graduated 2003-01-01

General Studies

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