Medical Records Data Entry

KAREN DAVIS

*****.*********@*****.*** 918-***-****

Summary

Dedicated service professional providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling confidential and sensitive materials.

Skills

Data Entry

Records Management

HIPAA Compliance

Medical Terminology

Time Management

Organizational Skills

Active Listening

Customer Service

Experience

Senture Wagoner, OK

Humana Customer Care Advocate

08/2024 - Current

Provided prompt and professional phone support.

Provided timely resolution to concerns of customers through effective communication over diverse platforms.

Identified customers' preferences and needs to suggest suitable products for them.

Choice Health at Home Muskogee, OK

Office Clerical Aide

02/2018 - 03/2024

Provided administrative support to staff members, including filing and scanning medical documents.

Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Performed data entry tasks and updated electronic databases with customer information.

Handled confidential information with discretion in accordance with company policies.

Mayes Home Health Wagoner, OK

Office Clerk

02/2013 - 02/2018

Provided administrative support such as typing documents, filing medical paperwork, photocopying, scanning documents, and faxing documents.

Maintained an organized filing system of patient charts and documents.

Responded to emails promptly from both internal and external customers.

Ensured all HIPAA regulations were followed when handling confidential patient information.

Hillcrest Hospital Tulsa, OK

Medical Records Clerk

02/2009 - 03/2013

Processed incoming medical records requests.

Entered data into electronic health record systems.

Maintained a secure filing system for confidential documents.

Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.

Hillcrest Hospital Waco Waco, TX

Medical Records Clerk

02/2001 - 06/2008

Assisted in the development of policies and procedures related to the maintenance of accurate medical records.

Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.

Retrieved patient medical records in response to requests from authorized personnel.

Supported administration staff with records requests to support patient care.

Education and Training

Elsie Robertson Lancaster High School Lancaster, TX

High School Diploma

Certifications

Temple College- Medical Terminology Certification

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