Ka'Detria Mitchell
Conroe, TX *****
**************@*****.***
I’m highly talented and accomplished with extensive skills and experience, seeking employment in a professional setting. I'm responsible and successful in handling and completing assignments as well as
dedicated to maintaining strict patient confidentiality. Authorized to work in the US for any employer
Work Experience
Substitute Teacher
Kelly Educational Services-Port Arthur, TX
August 2022 to Present
Supporting teachers who are absent from work by carrying out their lesson plans. My role in the classroom is to keep students on task and implement classroom rules. ER Registration Clerk
Medical Center of Southeast Texas, Port Arthur, TX-Port Arthur, TX April 2016 to December 2022
Duties Include: Gather and record patient data pertinent to admission procedures, verify eligibility for receiving benefits and acquire insurance authorization, and perform data entry services. Complete admission papers by obtaining and recording information and signatures. Coordinate admissions and discharges, and maintain patient charts in order to provide supplementary information to medical records Patient Access Representative
CHRISTUS Health-Beaumont, TX
July 2020 to May 2022
Guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. Answering multiple phone lines of patients need, preparing for the next clinic day!
Front Desk Clerk
Prime Occupational Medicine-Beaumont, TX
June 2019 to April 2020
Duties include: Greeting patients when they arrive, answer all incoming calls, assist with all questions along with any complaints, gathering information for all occupational services, complete authorization paperwork recording information and obtaining signatures, drug screens, PFT, Respiratory fit testing, auditing charts for clinic review
Intake Coordinator
Alliance Medical Service-Beaumont, TX
May 2014 to June 2019
Duties Include: Satisfying patients concerns regarding billing, process and entering patient's information into database,
completing billing along with insurance verification, daily referral processing and checking over paperwork making sure it
meets guidelines.
Customer Service Representative
Conn's Corporate-Beaumont, TX
October 2013 to May 2014
Duties Include: Answered inbound calls in support of customer needs, conveyed in a reassuring manner step by step
instructions to resolve application issues, reviewed and issued audits on account information and processes, performed
queries in multiple databases, adhered to government monetary regulation, assisted in the creation and development of the banks customer relationship management system. Medical Billing & Coding Specialist
Great American Medical Supply-Beaumont, TX
October 2012 to April 2013
Completed 200 Hours of Externship-Hired from Externship) 3875 N. Major Drive Apt 312 Beaumont, Texas 77713
936-***-**** • **************@*****.***
Duties Include: File, answer phones, complete ICD-9 Coding, complete patient paperwork, complete billing notice letters and promptly mailing them out to patients with existing balances, verify various medical insurance, accounts
receivable/payable assist in going out into the field and setting up patient's equipment and also explaining how each
medical supply product works.
Education
High school diploma in Medical Billing and Coding
Kaplan College - Beaumont, TX
December 2012
High School Diploma
Nacogdoches High School - Nacogdoches, TX
May 2009
Skills
• BILLING (5 years)
• DATA ENTRY (10+ years)
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (5 years)
• RETAIL SALES (5 years)
• Filing (10+ years)
• Medical Terminology (10+ years)
• Excel (7 years)
• Cashier (5 years)
• CPR (4 years)
• Scheduling (4 years)
• Medical Coding (5 years)
• CPT Coding (5 years)
• Cerner (4 years)
• ICD-9 (5 years)
• ICD-10 (5 years)
• Vital Signs Experience (3 years)
• Medical Scheduling (4 years)
• Transcription
• Medical Records (7 years)
• Medical Billing (5 years)
• Insurance Verification (5 years)
• Accounts Receivable (2 years)
• QuickBooks (2 years)
• Hospital Experience (3 years)
• Clerical Experience (10+ years)
• HIPAA (10+ years)
• Relationship Management (10+ years)
• Anatomy Knowledge (10+ years)
• Triage (2 years)
• Phone Etiquette (10+ years)
• Quality Assurance (10+ years)
• Medical Receptionist (6 years)
• ICD Coding (5 years)
• Data collection (10+ years)
• Medicare (5 years)
• Microsoft Excel (5 years)
• Front desk (10+ years)
• Microsoft Office (10+ years)
• Microsoft Outlook (10+ years)
• EMR Systems (10+ years)
• Multi-line Phone Systems (10+ years)
• Medical Office Experience (7 years)
• Auditing (8 years)
• Meditech (2 years)
• athenahealth (2 years)
• MEDHOST (4 years)
• Typing (10+ years)
• Medical collection (5 years)
• Documentation review (5 years)
• Leadership (10+ years)
• Windows (10+ years)
Assessments
Administrative support professional fit — Proficient May 2020
Measures the traits that are important for successful administrative support professionals. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills and Qualifications
• ICD-9 & 10 CM, Medical Software, Office Excellent written and verbal communication skills,
• Office Skills, Trainer, Insurance Billing, with an eye for detail Scheduling, Word Processing, ProtoMed, Insurance Extremely productive in a high volume, high stress,
Co
• Brightree Software, STAR and Cerner environment
• Verification, Data Entry, and Keyboarding Highly productive in the use of Office 2007
• Problem Solving Skills, Confidentiality Professional
• Equipment, Internet, HCPCS, Medical Self-starter with a can-do attitude Terminology, Medisoft, MS Word, CPT
• 10 years of Customer Service experience
• DOT Certified
• Vital Signs experience