Customer Service High School

Kaitlyn Wall

Springfield, IL ***** 217-***-****

Highlights/skills:

Management Adaptive

Communication Problem solving

People/social skills Teamwork

Organization

Education: Lanphier High School Springfield, IL

August 2008 to May 2010

Certification: Food handlers June 2024 to June 2029

Experience:

McDonald’s Springfield, IL

Shift Manager March 2024 to September 2024

Managing systems: Oversee systems like training, food safety, and inventory management

Planning shifts: Plan for each shift, including daily line ups

Running floor and positioning staff: Run floor and position staff to areas for the day

Walmart Springfield, IL

Manager November 2018 to November 2022

Inventory: Ordering and maintaining inventory, and ensuring merchandise availability.

Communication: Communicating with customers, employees, and other individuals

Customer service: Handling customer complaints and concerns, and prioritizing customer satisfaction

Strike on Spare Springfield, IL

Activity Coordinator August 2011 to June 2018

Created and implemented daily activities and special events

Managing a budget and ordering necessary supplies

Ensuring the safety of participants

Other employment and experiences includes work in: office work, business, and home-health.

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