Data Entry Customer Service
Resume:
SKILLS
Remote Office Availability
Problem Resolution
Basic Accounting
Customer and Client Relations
Call Answering and Routing
Office Administration
Customer Service
Business Correspondence
Written and Oral Communication
Complaint Investigation and Resolution
Word Processing
Business operations understanding
Verbal and written communication
Report Preparation
Data Entry
Administrative Support
Client Support
Complaint Resolution
Customer Relations
MS Office
Barbara J. Backus
1886 Wythe St.
Columbus, Ohio 43235
Email: *********@*****.***
********@***.***
Barbara J. Backus
1886 Wythe St.
Columbus, Ohio 43235
Email: *********@*****.***
********@***.***
EDUCATION
• High School Graduate, Marion Harding, Marion, Ohio, 1965 - Business Courses
• Miscellaneous Business Courses, Columbus State University- No Diploma
• Columbus State University Desktop Publishing, Publisher, BRAGGING RIGHTS
Business Administration Falcon Enterprises, Inc. 2003-2013 Falcon Enterprises is the “employer-of-record for actors/talent and crew in the TV, Radio, and Stage industry. My duties included ordering equipment and supplies for our other 3 locations, and payroll entry processing for approximately 100-250 employees. I worked in conjunction with all the unions, i.e. Screen Actors Guild, AFTRA, and many others. Process Pension and Health payments. I worked with the employees, their agents, and unions to solve problems.
I returned to Falcon in 2017-Present
Responsible for talent onboarding for Theatre, TV, and Radio. Communication with producers, talent, and crew members. Maintain and manage customer files and databases. Consistently, meet or exceed performance metrics while juggling multiple tasks effectively under tight deadlines.
Mobile Notary Public 1997 – 2014
Agent for the mortgage industry as a Mobile Notary. This included in-home mortgage refinances, Home Equity Line of Credit, home purchases, Annuity, and hospital services. PROFESSIONAL MEMBERSHIPS
• National Association of Professional Businesswomen
• National Notary Association
ACHIEVEMENTS
• National Register’s Who’s Who in Executives and Professionals. award for 1999-2000
• Winner of the First District and State Small Business Administration’s (SBA) Home-based Business Advocate of the Year Award for 2001 for Central Ohio Association of Home-Based Business.
• Designed and maintained the organization’s website, www.homebizmart.com. (no longer active)
• Articles published in the national publication “Business@Home” and on their website.
• Other interviews and articles published by Business First, Today’s Columbus Woman, Entrepreneur Magazine and Entrepreneur Home Office, Home Office Computing, and CEO Magazine. RESUME OF BARBARA BACKUS
INTRODUCTION
I am looking for a position that I can interact with clients, companies that need my skills and experience.
I love working and have learned a whole new way of working. I never thought I would be typing a letter on a computer, texting on a phone and redoing my resume.
(I think I wasted a lot of time learning shorthand.) I have been an employee of Falcon Paymasters on and off since 1992. My brother started the company and asked me to join him in his endeavor. I have held several positions with other companies but I always seem to return to Falcon. My current duties with Falcon Paymasters is Onboarding the talent that do TV, Radio commercials and theatre. We are authorized by the SAG, AFTRA unions to process payroll for the talent. I work with the talent to get them set up to be paid. I process their W4’s, etc. I am known as the “company nag”.
I enjoy working with people. I could retire but working is what gives me purpose. Therefore, thanks to technology, I can work from home doing what I love. WHAT I AM LOOKING FOR AS AN INDEPENDENT CONTRACTOR OR EMPLOYEE.
I am looking forward to working with you
- Processing your Data as a Data Entry Assistant,
- Chat assisting your clients and customers helping to resolve their problems, or
- Onboarding your employees or clients to your company. Availability
I am available all-day Thursday and Friday or evenings all week. Weekends I am available anytime day or night.
Wage – May be negotiable – Minimum: $25.00/hour Special Projects: $35.00/hour
Contact this candidate