Professional summary
Customer service professional with 2 years of experience in enhancing customer satisfaction and loyalty through effective communication and problem-solving. Skilled in team leadership, multitasking, and conflict resolution, with a proven track record of improving service delivery and streamlining operations. Committed to leveraging analytical skills and adaptability to drive continued success in a customer-focused environment. Employment history
Wingstop restaurant customer service clinton
Feb 2022 - Jul 2024
Skills
Team Leadership Time Management
Customer Engagement Communication Skills
Problem Solving Conflict Resolution
Multitasking Data Analysis
Adaptability Sales Techniques
Education
diploma Gwynn Park High School Brandywine Md
Aug 2020 - May 2024
sarai Murphy
customer service (18 years old)
11410 Mary Catherine dr, clinton, usa, 20735
black/African American
**************@*****.***
Managed customer interactions, resolving issues to enhance satisfaction and loyalty. Increased customer retention through effective communication and problem-solving. Utilized feedback to improve service delivery, ensuring a positive dining experience. Collaborated with team to streamline operations, leading to faster service times. Implemented strategies to handle peak hours efficiently, boosting customer throughput.