Field Service On-Site

Sal J. Cervone

*** ****** **. *********, ** *****

E-mail *********@*********.***

Home 516-***-****, Mobile 516-***-****

SUMMARY

Technical Support, Field Service, Installation Engineer, Layout design, Customer Acceptance testing and revenue recognition, assisting sales, Electrical / Electronic Engineering Technology Industry experience, Field service, pre / post-sales support, Installation, and maintaining electronic /Electrical /mechanical / optical based systems utilizing both technical skill and experience, liaison with a diverse customer base.

EXPERIENCE

TTg Imaging solutions 2022 – 2024

Field Service Engineer. Maintain, Troubleshoot and Repair of Linear Accelerators for delivery of High Radiation treatment of Cancer in patients and Industrial imaging and inspection application. Perform on-site servicing and repair of High Voltage Varian accelerators and associated equipment. Provide support to customers on operational and maintenance aspects of system equipment.

LE3 Engineering Services 2021 - 2022

Senior Field Service Engineer. Maintain, Troubleshoot and Repair of Linear Accelerators used by Radiation Oncology for treatment of Cancer in patients. High Radiation delivery systems encompass complex sub-systems involving high voltage integrated to create the linear accelerator. Perform on-site servicing and repair of Varian accelerator and associated equipment. Provide support to customers on operational and maintenance aspects of system equipment. Serve as customer point of contact on technical and service-related problems. Diagnose hardware and software failures using established practices and procedures.

Oncology Services International / Avante Health Solutions 2013 - 2021

Senior Field Service Engineer. Maintain, Troubleshoot and Repair of Linear Accelerators used by Radiation Oncology for treatment of Cancer in patients. High Radiation delivery systems encompass complex sub-systems involving high voltage integrated to create the linear accelerator. Perform on-site servicing and repair of Varian accelerator and associated equipment. Provide support to customers on operational and maintenance aspects of system equipment. Serve as customer point of contact on technical and service-related problems. Diagnose hardware and software failures using established practices and procedures.

VARIAN MEDICAL SYSTEMS 2008 - 2013

Field Service Engineer. Maintain, Troubleshoot and Repair of Linear Accelerators used by Radiation Oncology for treatment of Cancer in patients. High Radiation delivery systems encompass complex sub-systems, involving high voltage integrated to create the linear accelerator. Perform on-site servicing and repair of Varian accelerator and associated equipment. Provide support to customers on operational and maintenance aspects of system equipment. Serve as customer point of contact on technical and service-related problems. Diagnose hardware and software failures using established practices and procedures.

ROBOTIC VISION SYSTEM INSPECTION LLC. Hauppauge, NY 2004 - 2008

Technical Support Engineer. Respond and resolve technical problems via e-mail, phone support and on-site visits on capital equipment utilized in the inspection of semiconductor devices. Provide support on Wafer inspection and lead scanning systems. RVSI's laser (3D) and CCD (2D) based scanning equipment runs in a UNIX environment and are networked to WINDOWS based pc using secs / gem protocol and TCP / IP protocol as well as connectivity to customer networks. Previous positions: Technical service center (Acting manager)

NUTEC COMPONENTS Inc. Deer Park, NY 2003 - 2004

Sr. System Specialist. Responsible, for building, refurbishing, calibration and testing of precision positioning motion

control stages, Gantries, platforms, and systems.

VEECO INSTRUMENTS Plainview, NY 2001 - 2002

Installation Engineer. Responsible for worldwide travel installing capital equipment. High vacuum, plasma / ion beam etching (ion milling) and deposition tools are used in the research, development & manufacturing of semiconductors, data storage drives, and several other high-tech industries. Accomplishment successfully reduced manpower required per installation by about 50% while increasing productivity and streamlining the installation process by about 52%.

ROBOTIC VISION SYSTEMS CORPORATION Hauppauge, NY 2000 - 2001

Technical Support Engineer. Respond and resolve technical problems via e-mail, phone support and on-site visits on capital equipment utilized in the inspection of semiconductor devices. Provide support on Wafer inspection and lead scanning systems. RVSI' s laser 3D and CCD 2D based scanning equipment runs in a UNIX environment and are networked to WINDOWS based pc using secs/gem protocol and TCP / IP protocol as well as connectivity to customer networks.

MOTOROLA BROADBAND COMMUNICATION SECTOR New York based 1999 - 2000

Senior Field Engineer. Satellite and Broadcast Network Systems Responsible for Eastern region installation, configuration, and support of video, audio, and data encoding equipment. NT, VMS and UNIX are the main O/S used to control encoder operation and are networked using Ethernet with TC / IP and Diginet Protocol.

KLA-TENCOR INSTRUMENTS CORPORATION New York based 1990 - 1999

Associate Test Engineer III. Responsible for, international travel to customer locations at two-week intervals to install, configure, troubleshoot and, perform acceptance testing of KLA-Tencor capital equipment used in research, development and manufacturing within the semiconductor industry. The customer base includes such companies as INTEL, IBM, MOTOROLA, SONY, and TSMC to name a few. Perform installation of KLA2135, 2138, ADC/ILM, and 2552 defect detection and analysis equipment. KLAC’s line of wafer inspection systems are optical/electronic/mechanical systems. Duties involve supporting, installation, qualification, documentation and report completion, application support and retrofits of KLAC's automated Wafer Inspection systems. Sub-systems include image-processing hardware/software. Earlier defect detection systems are controlled by Motorola’s 68xxx VME based computer and 24 Intel Mpus. The KLA21xx is based on Intel’s Pentium and operates in a DOS environment with KLA and third-party software. The KLA255x analysis system is PC based, and runs in a UNIX environment utilizing XUI windows, RS1, NFS and Kla application software, an Informix Relational Database and Ethernet networking. ADC/ILM is WINDOWS based. These Optical/Image processing systems are designed to detect sub-micron defects in the manufacturing of semiconductor devices. The function of the equipment is to improve yields, throughput and help engineers analyze processes and develop procedures using SPC techniques in a clean room environment. Previous assignments (expatriate): Taiwan Field Service Support, Ireland Field Service pre-sales Support, Japan Field Support. Previous positions: Field Service post-sales Engineer at IBM Fishkill, NY and Burlington, VT.

UNITED STATES AIR FORCE 1981 - 1986

Electrical Power Systems Specialist. Operate, Repair and maintained electrical power generators in the field. Monitored, maintained and troubleshooting of uninterruptible power supplies (250KVA-UPS) and auxiliary power systems. Operate, maintain and monitor a two-500KW generator power plant.

EDUCATION

DEVRY INSTITUTE OF TECHNOLOGY Kansas City, MO 1990

Bachelor of Science Electronics Engineering Technology

COMMUNITY COLLEGE OF THE AIR FORCE 1985

Associate of Science Electric Power Systems

SKILLS

A sound technical ability, proficient use of DMV, Oscilloscope, Logic Analyzer, etc. Verbal / written communication aptness and customer satisfaction are a few of the skills employed to perform my duties successfully. Easily adaptable to dynamic situations quickly learn new concepts. Understand and Converse in Italian.

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