Project Manager Scrum Master
Resume:
SAMUEL ROBLES
***********@*****.***
Yonkers NY 10710
https://www.linkedin.com/in/samuel-robles-24418110/
EDUCATION American InterContinental University, Hoffman Estates, IL
Masters of Information systems 2006 with security certifications
Bachelor of Information Technology, 2005
PMP Certified Nov 10th, 2022 Active
Scrum Master Certified October 2024 – Via SCRUMStudy
Security certs pending
PROFESSIONAL EXPERIENCE- Infrastructure build outs, application Migration and Security projects
February 2024 to August 2024, Contracted to Nat West Markets Via GFT & Technosphere Stamford CT.
Senior Project Manager
Responsible for the migration of Sybase EOL databases to SQL 2022 and the modernization of the Infrastructure.
Projects required creating project plans in Planview PPM Pro Tool using MS project Gantt charts and dependencies, setting up Kanban boards for deliverables, used Scrum and Service Now to track project stages and managed Gating process according to PMO standards.
Updated the BC/DR Plans with the security teams using MS project and Visio.
Managed the teams that build out the infrastructure for CGP Legacy datacenter upgrades and Multiple mini datacenter closets within the environments being built out for new datacenter environments.
Managed the engineers responsible for LVC along with the documentation plans where the cables were to be installed for the least impacts to the construction projects.
Reviewed all distribution plans using MS office tools like Visio, MS project and managed the budgets for all resources on the project Planview.
Consent Order Project Managing Primary Responsibilities as part of my PMO duties.
Provided detailed plans of action to take during the failover process for testing DR site.
Followed the LEAN and Six Sigma process for all projects to improve the team waste elimination requirements.
Worked on applications that directly attributed to the contact center equities trading systems.
Managed onboarding of new user accounts through SNOW, role assignments requests, resource requirements, resource planning within Planview.
Set up and chaired Steering committee meeting rooms along with the technology configuration, teams zoom and skype meetings set ups for communications with Senior management.
Worked with the Information security teams to ensure proper approvals for accessing large data sets where properly protected throughout the migration process.
Project manager responsible for regulatory and security vulnerabilities during the Sybase to SQL2022 Migration occurs.
Managed project roles for vulnerability assessment and the planning of mitigation of new vulnerabilities using the Cyber security tools for threat monitoring & prevention with SOC support concerns,
Required to track the resource billing with various billing tools during resource management.
Coached new resources on security protocols for conversion of batch file migration from Sybase to SQL project deliverables.
Project managed, tasks that were Iterative and stored PMO process documents withing SharePoint for the Sybase to SQL migrations.
Managed the project Information security best practices, SOP processes with regard to security migrations for all stand-alone apps, Backoffice apps, financial apps, Equites, Fixed income apps, Front Office equities. SQL legacy batch file re-writes required prior to the migrations.
Created weekly and monthly status reports for management on timelines, budgets, and deliverables risks.
Handled escalations and managed resources for projects and programs on many levels including the security team management.
Managed budget of 3mil included with the Boardroom Buildout setup
Tracked all vendor risks in regard to applications migration and timeline risk management PM processes.
Managed all TCS resource onboarding. RAID Logs and all aspects related to the Sybase to SQL Migration.
Provided multiple VDI configurations to TCS team including access required to the applications for the migrations.
Managed the upgrade of Citrix workspace which included better performance on the Sybase to SQL application conversions so applications perform best
Coordinated all services for the new environments DEV2, UAT2, Stage2, Prod2 with compliance and documents submitted.
January 2023 to September 2023, TCS contracted to NiSource
Senior Project Manager/Program Manager
Responsible for multiple data center build projects included with Agile, integrative and Waterfall methodologies during the data center build outs including E911 compliance diagrams.
NiSource company headquarters Projects required creating project plans with MS project and updates to Score cards weekly using Excel and power point, laying out deliverables, using Service Now to track project stages according to PMO standards and multiple data center builds including HA and DR recovers project documents
Requested new VDI accounts along with the permissions on the hypervisor systems with the help of the architects so the design works for all new joiners.
Assisted in the design and patching of the VDIs depending on the client role and responsibilities.
Managed the teams that were responsible for laying out LVC systems within the remote sites and documenting the floor plans for the construction teams for the new sites which included updating the Visio schematics and distribution network diagrams.
Responsible for managing the go live calls where the projects integrations occurred and mared up the changes that were required during the development and LVC of the new sites.
Managed all the telecom teams and electrical contractors during all the datacenter stand up calls.
Managed the contract budget for all the project deployments for new distribution network locations
Worked on the upgrade, design, patching and backup of the entire VDI Citrix environment including in-place upgrades.
Responsible for multiple datacenter Google cloud Migrations using VMware HCX processes.
Responsible for using the Six Sigma and Lean methodologies on all Consent Order Project Management Migrations.
Worked with Engineers to plan proper, role assignments, planned resource requirements, managed resource plans with SailPoint depending on the required access to specific datacenter applications
Set up all meetings and power point documents to review technology requirements and status to senior leadership.
Project Manager to manage cyber security concerns to maintain the corporate security concerns during the build out of new environments with a strong level of urgency.
Mitigated Cyber security vulnerabilities detected in the environments.
Managed Steering committee, standard team meetings, communications with Senior management, TCS resources for merger acquisition projects and reported on their deliverables during the status meetings.
Completed the compliance documents required to be submitted for approval in service areas which included updating drawings and designs.
Coached team on task management using Agile, waterfall, Iterative, PMO processes within SharePoint, Sybase to SQL within SNOW.
Created weekly status reports for management on timelines, budgets, and deliverables risks.
Handled escalations and managed resources for projects and programs on many levels.
Tracked all vendor RAID risks in regard to applications security migration using risk management techniques and PM processes, maintained Plan view lifecycle management solutions and spreadsheets.
Managed the gating process status.
Reported infra status to portfolio managers and managed server build upgrade projects requirements.
Responsible for planning the install of cisco routers and load balancers in the data centers for DR process along with managing any change requests during the weekends.
Extensive stake holder management on project and program builds during the batch file re-writes before actual of migration.
Managed security processes for all aspect the Sybase to SQL migration programs while supporting all technical resources, SMEs, Business partners, while defining end to end processed with DEV, UAT, QA and prod Teams using JIRA .
April 2022 to October 31st, 2022, CSX contracted through TCS
Senior Project/Program Manager.
500 Water Street, 15th Floor
Jacksonville, FL 32202
Responsible SPOC for 900 offshore and onshore resources during the data center build projects.
Responsible for onboarding and training 900 plus SME resources for the QA, DEV, UAT, Stage and Prod Teams using Scrum and security coding best practices required for compliance with CSX and Federal trainings for the Railroad.
Responsible for managing the project requirements for each Railway line supported under the CSX umbrella which was upgraded CAD Design documents for new construction needs
Tracked laptops provided resources with security training best practices on reference to their AD accounts, DL list, Jira Account access for all groups.
Discussed the pprojects requirements and status on the steering committee calls with leadership stakeholders and at times.
Tracked all vendor RAID Risks in regard to applications migration using risk management best practices PM processes on spreadsheets.
Project managed team to lead Informatica Cloud upgrades, migrations and installations using ETL methods and Informatica tools.
Managed project with use of AI-powered data management methods.
Used Intelligent Data Management Cloud tool.
Lead team Required coordination of all data center builds, upgrades, backups systems, migrations, vendor coordination efforts, equipment requisitions, and equipment recovery of all types.
Senior project manager for resources on the office 365 and Citrix Applications, Infra, Security, automation teams which included SDMs, engineers that are responsible for over 900 resources including Data teams, automation project team.
Site SPOC for over 900 resources both onshore, offshore, newhere I deployed and planned the entire Citrix VDI Citrix user upgrades and the infrastructure which was required for the configurations with access rights providing for all IT, Management and Developer roles in the systems.
Responsible for Railroad security, PTC, IoT projects, and change control tools training from all VDI application provisioning and training for the same 900 TCS resources.
During data center build outs and migrations using Informatica Cloud upgrades methods, including migrations and installations using ETL methods with Informatica tools.
Managed projects using AI-powered data management processes.
Used Intelligent Data Management Cloud tool.
Reltio and SAAS Data platforms with LEAN and 6 sigma processes for speed and cohesiveness during the data transfer projects.
Responsible for multiple encryption projects that involved the security team in implementing the encryption process during the weekends.
Project manager for migration of Hypervisor and Citrix applications to Google cloud environments in DEV and UAT to eventually go to Prod Azure or Prod AWS cloud.
Helped design for backup and restoring the date in case of an outage on the individual VDI infrastructure along with DR recovery policy.
Managed all stakeholders during the process of migrating all the apps including Cyber security risk management using spreadsheets and check list reviews of the risk so they do not occur on a weekly basis.
Responsible for Cyber security Projects at multiple sites and addressed the vulnerabilities presented on the servers, routers global load balancers withing the environments where required.
Implemented over 900 requests for VDIs with multiple access types depending on the users roles.
Project manager for Merger and acquisitions of new railway companies for planning the merger and scheduling the DR and Business Continuity process along with documentation of the process with feedback from the engineers.
Worked with all TCS team stakeholder on Sybase to SQL and Oracle the Merger on the Acquisition change controls related to company software Migrations and Oracle CC&B Upgrades along with change management processing and approvals.
Responsible for creating the change requests for Cisco and Arista Gateways routers on the DR failover project, testing the failover process and storage systems disk array configurations with all Raid levels
April 2019 to April 2022 Senior Program/Project Manager
Website upgrades QA manager, and PM for datacenter build projects.
JetBlue in 2701 Queens Plz N, Long Island City, NY 11101
Senior project/program manager for IT EQA applications while representing these major programs on the monthly steering committee meetings, Managed all security programming best practices for DR and HA data center applications and builds, responsible for 5 QA leads, DEV engineers, responsible for over 140 resources of many types including Data drift detection, DR Build teams, automation, performance and backup leads required on aspects of testing of all new releases for Jetblue.com including Trax and Crew Domains.
Followed the Six Sigma and Lean methods for continuous improvement on all aspect of the building of jetblue.com suite of applications during all buildouts and implementation development PI sessions.
Planned and requested all user VDIs Citrix upgrades along with selecting the proper role depending on the users individual needs.
Planned and completed the Jetblue data center upgrade project from the On Prem to Google Cloud Production environment
Lead to many projects where the Legacy Google cloud based VDI systems were getting upgraded to Azure in DEV UAT, Stage and Prod for all Legacy environment VDIs.
Held training sessions with the programmers to remind them on security coding best practices.
Required coordination of upgrades, migrations, vendor coordination efforts, equipment requisitions, and equipment recovery of all types including Sybase to SQL and Oracle.
Project/Program Manager for the installation of datacenter build and setup of new environments including Azure and On-Prem secured by Verizon resource teams.
Responsible for the IoT projects, Office 365 and Citrix deployment projects including tracking of Ipads, handheld devices and deployment of disk arrays with RAID configuration types levels 1, 0+1 and 5.
Responsible for monthly billing settlements through the Clarity billing systems where vendors submitted their invoices with any travel related reimbursements
Responsible for managing budgets and creating scorecards on MS power point.
Worked on multiple merger and acquisitions of smaller airlines like Hawaiian air and Spirit.
Presented with teams and Zoom for all meetings.
Reallocated resources where needed for releases during go live and completed checklist as required during the change management processing with approvals.
Onboarded new resources and informed them on Security best practices for the company.
Provided training for new employees as per the requirements from managers. Worked to explain Life and Annuity benefits and conducted first round interviews.
Tracked all vendor Risks in regard to applications migrations on …Sybase to SQL and Oracle with C2C Oracle CC&B migrations and Applications.
Migrations of many applications to the new data centers using proper SOPs and risk management, PM processes and spreadsheets.
Involved with E911 project at Terminal 5 JFK.
Responsible for reporting status to directors directly and closing projects using Workfront, Microsoft Project, Excel, Power Point and share point on a regular basis.
I created and migrated applications to the SharePoint PTO site for multiple managers and directors so we can manage documents and timesheets for over 140 plus resources which was adopted and made the site the company standard.
Managed over 50 projects simultaneously at a program level on a weekly basis by gathering status using leads and managers involved in the data center build out and backup systems.
Documented the entire SOP documentation for DR and Business Continuity processes, conducted failover of security environment bi-annually.
Attended {steering committee} Wall-walk meetings which is how JetBlue selects the projects with the highest scored in relation the returns against the funding needs.
Managed the LAB which included keeping track of all the cell phones, iPad, tablets and workstations that are used for testing all JetBlue customer and internal websites.
Provided training for the tools used for new team joiners on a regular basis and also created the security patching schedule windos and Linux server environments.
Proficient in setting up team’s meetings and roll out the MS Team tools and Kanban systems along with Azure dev ops tools with the Azure environment team leaders.
Created multiple environments using Azure Dev ops teams in order to save environment cost when deploying new infrastructure with DEV, QA, Staging and prod.
Proficient in many of the tools Like Saber, Azure dev Ops, Jira, Blue Eye and many other flight industry Saber apps, and TSA requirements.
Responsible for multiple encryption projects that involved the security team to implement the encryption process during the weekends on Azure environments
Also proficient in Service Now deployments for all modules and worked with developers and Service Now leadership to improve the quality of the products integrated into Service Now for instance release Go Live, Risk and release modules for JetBlue within the change control teams.
Heavily involved in the stabilization of the environments and modules for integration of new Cisco and Arista Gateway routers and load balancers onto the JetBlue infrastructures.
Created and tested the BCDR process and every 6 month or twice a year for JetBlue it was tested with success while including the change management processing and approvals.
April 2017 to March 2019 Morgan Stanley contracted through internetworks
Project Manager for new data center build outs
1 New York Plaza, New York, NY 10004-1901
Senior project/program managed office 365 Citrix and Oracle application migrations, vendor coordination, equipment installation, decommissions of datacenter, DR and HA recovery documentation, and backup configurations.
Strick adherence to 6 sigma and Lean process methods to eliminate waste.
Completed all Google Cloud from the legacy datacenter environments.
Attended and all Steering committee calls to support programs with the Migration of all the applications within my program and also set the ratings for the programs during the Steering committee calls.
Project Managed the install of circuits, routers, applications cost recovery Decommissions and return of old equipment to partners.
Conduction major migrations using Realto MDM migration software at DR and HA sites along with calculations of on Drift detections tools and also included the security patching of the entire environment both DR and Production.
Documented the SOPs for the Migrations of Application from the Brooklyn data center to the new environments and recommended upgraded security procedures where needed.
Worked in migration of fixed income applications to the Azure and AWS cloud environments.
Worked on encryption projects and decommission the entire E911 system in the Brooklyn data center and rebuilt the E911 systems into the new datacenter systems including change management processing and updating all the CAD documents required but the E911 systems.
Full Risks management and process management on all vendors that worked on applications being migration using proper PM processes and spreadsheets.
Coordinated vendors, company and Oracle CC&B Upgrades. Provided excellence in deciphering complex projects with little legacy documentation.
Laid out timelines for deployments of 1000s of RAID configure disk arrays and their application migrations including the data bases
Managed cost savings projects using Excel spreadsheets for reports that showed monthly saving in excess of 300,000 per month
Responsible for multiple encryption projects that involved the security team in implementing the encryption process during the weekends.
Responsible for IoT projects with the Multiple vendors including tracking of Ipads and other handheld devices.
Managed site upgrades until functioning properly on the G700 to G450 Avaya and Arista Gateways and cisco load balancer with routers
Constantly used multiple project management tools to complete migrations such as Service Now Microsoft project, excel and SharePoint tools.
Successfully created and executed the BCDR and backup plans for Morgan Stanley which is still in use today.
July 2016 to February 10th, 2017, OnX
Program/Project Manager.
Responsible for building infrastructure Racks for Verizon
Program/Project manager for building small and large-scale Verizon infrastructure projects.
Controlled and forecasted budgets, assign resources, aligned deliverables, documented milestones and reported on overall project health.
Responsible for the integration of all new racks delivered into the E911 systems in the required destinations for Verizon and also updated the CAD design documented in the requested regions.
Responsible for documentation of BCDR processes, backup planning and Risk issues.
Evaluated SOW items and produced RFP project documentation as required by PMO processes.
Finalized deliverables in coordination with resources while setting feasible delivery timelines.
Primary POC for internal and external resources with clients such as Verizon, ATT, and multiple medium to large companies for all datacenter builds.
Specialized in completing short term projects with tough timelines and tight resource constraints.
Created RACI documents for new projects using Smart sheet, SharePoint, and Webex.
June2014 to June 2016 Wipro - USA
Program/Project Manager.
June2014 to December 2015 Corning Glass
Program/Project Manager.
Program/Project Management for the migration and build outs of 3 data centers which included all the application Migrations, Decommissions and backup plannings.
Presented all the program applications during the steering committee and discussed the level of importance during the steering committee meeting.
Required to follow the Lean process of continuous improvement and respectful engagement to others.
Project manager for the installation and configuration of Riverbed appliances, MPLS/IPVPN/UVN and OC48 circuits cisco routers load balancers and backup systems.
Migration and testing of Google cloud new DEV, UAT and Stage in preparation to the eventual migration to Google Cloud new DEV UAT Stage and eventually Prod environment.
Also prepared the new Google cloud environment to be used to migrate the MDM portion for our larger migrations.
Responsible for E911 migrations including security cameras and CAD systems documents on the old documents and into new data centers documents in the E911 systems.
Responsible for IoT projects for tracking the Multiple vendors including tracking of Ipads and other handheld devices.
Responsible for updates to SharePoint site spreadsheets on a daily basis and complete migrations to AZURE cloud and Microsoft 365 licensing projects.
Project Management and Portfolio Governance PM for the Server and Patching process
Managed the Change control meetings on multiple occasions which making on the fly updates to pivot table on the spreadsheet by the end of the call so management can approve the requests
Managed the Windows 365 upgrades and remediation projects with constant update presented to senior management
Managed datacenter project that where complexity required me to step in and extrapolate the proper requirements from the teams.
Excellent Project migration organization on the Biztalk, EDI, EIP, Citrix and VMware cloud migrations.
The Project Manager organized the entire building out of the new Data center for Corning glass into the Wipro Datacenters.
Organized the entire build out of the datacenter in Kings Mountain in support of installing VBlock VB340, VB740 with VMAX 40Ks
January 2016 to June 2016 Wipro - USA
Microsoft Redmond Washington
Program/Project Manager for Azure intergrations.
Responsible for organizing the entire transition of Azure integration after Microsoft purchased it.
Worked with the teams at Microsoft to build the project plan for WAN implementation, infrastructure build, tested BCDR related builds and application migrations involved with integrating the newly purchased Azure products after Microsoft purchased it.
Required to attended the Microsoft steering committee meeting to discuss the level of importance for the program while following strick Lean process approach of continuous improvement.
Used Realto to migrate the MDM database products in a timely manager
Responsible for meeting with management and articulating the creation of dashboards and project reporting for Azure integrations and managed the teams involved with the migrations of 361 Microsoft apps to move onto the Azure environment.
Created all documents for the Scrum masters to manage the migrations and also created the biweekly status meetings with senior management at Microsoft.
Managed to load balancing and install of the Routers that managed to data being processed on the applications in the new asure environment.
Worked on the project for billing customers on the new Azure platform which involved purchasing Cores, memory and resources needed for the Azure environment planning for all other organizations to implement Azure as a service.
Used the Azure Dev ops tools with development and required to follow the Lean process methods.
Responsible for IoT projects with the Multiple vendors including tracking of Ipads and other handheld devices.
April 2014- June 2014 GNSI project - Global WAN, Security and application migration
Project Manager.
Project Manager hired to support application migrations within the program
Responsible for creating the MS project plans to move WAN implementation into Application migrations
Responsible for creating the plan to manage Security implementation to protect the Applications during migrations
Responsible for IoT projects with different Vendors which used different handheld devicesfor tracking employees.
Responsible for the updating of new E911 installed racks and needed to make all updated location on the CAD systems for all newly delivered systems in the new E911 areas of service.
Sept 2011- April 2014 Stone Forest Associates
Contracted to Headache and Pain Management Associates of Westchester, NY
Project Manager for Business development and Website management
Project Manager hired to increase website visibility and improve security awareness of headache security prevention methods
Created the plan to improve overall security of the website where new prospective clients can track visitors using Google analytics.
In charge projects to secure all affiliate integrations on the new sites while maintaining the security protocols
Improved the overall web site security upgrade process by implementing QA testing and Google analytics page reporting process.
Implementing improved website patient acquisition and communications for Connecticut office area.
Implemented the Citrix Goto and Goto my PC remote repair meeting environment
Implemented Cloud migrations for multiple applications like EDI, BizTalk, VMware and Exchange.
Project Manager Contractor for deployment of WWW.HealthLawTracker.org
The program entailed migrating 3 datacenters into 2 in Atlanta and conducting the Governance status meetings.
Incorporated 5 project plans into one master MS project plan and reported baselines on a weekly basis.
Created program document for reporting to senior management on weekly and monthly Governance/Resource meetings.
Managed and coordinated all update reports from project managers to senior management during program meetings.
Reported on resource needs in the steering committee meetings and on weekly conference calls.
Managed, reviewed and coordinated all submittals to change control board to requests project changes.
Managed SharePoint PMO Site with all project documents and budgets. plans and incorporated them into Power point presentation for executive review meetings
Personally, managed the migration of corporate applications deployed through Citrix platform on XenApps 3.5 Server, Desktop 5.5, and configurations of alerts using SCCM.
Program Lead on all ETL Informatica Documentation and Cloud based infrastructure migrations.
Completed project migration documentation for Governance meetings and articulated all information to all contractors.
Aug 2010 – Sep 2011 Johnson & Johnson - Raritan, NJ
Global Project Manager for Data Center Migration 30 million Dollar budget with 12 to 17 direct reports
Technical project manager for datacenter Circuit installations, 3000 server migrations from Mexico, Brazil and Columbia to North America that included Canada data warehouse project and datacenter migration of Citrix, Maestro, IIS servers Disaster recovery Environment and all Enterprise Infrastructure Projects (EIP)
Responsible for scheduling server forklifts and designing a clear timing matrix for deployments and Business Continuity by communicating schedule with all teams
Managed migration of data center applications and servers from South American servers, middleware, architecture, business continuity processes and all hosts that can be migrated to NA datacenters.
Provided the DR and migration planning and VM environments for 1500 servers and reported status on Governance meetings
Maintained JNJ compliance standards, Managed budgets, timelines, issue logs with technical engineering teams, SDLC methodology project manager for planning and communicating DR and Business Continuity process to our in Spanish teams. 1200 servers
Managed emergency Data Center migration (DR) after 2011 Tokyo tsunami
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