Customer Service Front Desk
Resume:
Rhonda D. Conjeski
Midland, PA 15059
412-***-****-Cell
WORK EXPERIENCE
MultiPlan:1250 E. Copeland Road, Arlington, TX 76011
817-***-**** Dates: 11/18/2019-Present
Position: Customer Service Specialist, Out of Network Solutions, remote position. Duties: Responsible for research, resolution, and communication of patient, client, provider, and internal customer inquiries; create and execute business correspondence to clients or providers using multiple media formats; adherence to client turn around requirements as it relates to response time and required actions; ensure HIPAA compliance regulations and requirements; perform system claim adjustments based on outcomes and communicate with client regarding information; serve as liaison between claim specialists, client service representatives, and client contacts as needed. Acusis LLC: Benedum Tree Building, 223 Fourth Avenue, Pittsburgh, PA 15222
412-***-**** Dates: 08/26/2019-11/15/2019
Position: Medical Transcriptionist, remote position. Duties: Timely and accurate transcription of hospital admissions, discharges, and operative reports for varying specialties; adherence to client turn around requirements; adherence to HIPAA Boat Club Road Animal Hospital: 9635 Boat Club Road, Fort Worth, TX 76179
817-***-**** Dates : 08/08/2016-08/20/2019
Position: Customer Service Representative
Duties: Front desk duties including checking in clients, answering phones, making appointments, making schedule for CSR Team, checking out clients and payment collection using Idexx Cornerstone software, taking prescription refill requests, scanning documents into client’s electronic medical records, triaging emergency cases.
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Rhonda Conjeski
Greater Pittsburgh Orthopedics: 725 Cherrington Parkway, Moon Township, PA 15108
412-***-****. Dates: 12/01/2014-09/11/2015
Position: Transcriptionist
Duties: Accurate and timely transcription/editing of office notes and radiology reports for multi- physician orthopedics practice using the Phoenix Ortho and Dragon systems. Heritage Valley Health System-Cardiology: 1000 Dutch Ridge Road, Beaver, PA 15009
724-***-****. Dates: 7/10/2006-11/16/2014
Position: Transcriptionist
Duties: Accurate and timely transcription/editing of office notes, testing including thallium stress tests, echocardiograms, EKGs, vascular, pacemaker readings. Also transcribed for internal medicine, rheumatology, endocrinology, pulmonology and physical therapy transcription. Coventry Health Care: 2222 Ewing Road, Moon Township, PA 15108
412-***-**** Dates: 9/2005-7/2006
Position: Enrollment Specialist Medicare Part D
Duties: Processing applications for Medicare Part D. CMS reconciliation. Davis Transcription: Oakdale, PA 1-866-***-**** Dates: 8/2000-9/2005 Position: Senior Transcriptionist
Duties: Accurate and timely transcription of office notes for various specialties including internal medicine, orthopedics and sports medicine.
InstaCare Family Physicians: Baden, PA 15005 Dates: 05/1992-04/1994 Position: Front Desk/Reception
Duties: Checking out patients, collecting payments, making follow up appointments, filing, answering phones, posting payments, running daily reports.
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Rhonda Conjeski
Sewickley Medical Association: Coraopolis, PA 15108 Dates: 01/1989-05/1992 Position: Front desk/back office
Duties: Checking in/out patients, collecting payments, scheduling tests, scheduling return visits, making appointments, answering phones, posting payments, calling in prescription refills, taking vitals, giving injections, phlebotomy, assisting physician with in-office procedures, transcription. EDUCATION
Community College of Beaver County: One Campus Drive, Monaca, PA 15061 Pre-requisites for nursing as well as Nursing I-IV with rotations in Medical/Surgical, Emergency Medicine, Maternity, Critical Care, Psych and Pediatrics.
Bradford Business School: Pittsburgh, PA Diploma Program for Medical Secretary 1987 Tarrant County College: 4801 Marine Creek Parkway, Fort Worth, TX 76179-Graduated May 2021 Associates Degree Applied Science-Office Technology-Professional Certification Administrative Specialist
AVAILABLE UPON REQUEST
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