United States Field Representative

Glenn Seltzer

*************@*****.*** PALM COAST, FL, US 904-***-****

WORK HISTORY

FIELD REPRESENTATIVE at United States Department of Commerce May 2014 - December 2023 (10 Years)

Implemented best practices for efficient use of resources in the field. Identified opportunities to increase public awareness of year-round U.S. Census surveys. Called upon numerous occasions to speak to difficult contacts, who needed to be persuaded to complete our surveys.

Developed and maintained positive relationships with existing and potential clients. Demonstrated excellent interpersonal skills when interacting with customers, colleagues, and vendors.

Identified and resolved customer challenges with a solution-oriented approach. SPORTS OFFICIAL (BASEBALL SOFTBALL) at Jacksonville Umpires Association February 1998 - April 2019 (21 Years)

Analyzed plays to determine if they were within the rules of the sport or not. Facilitated communication between team captains regarding rule interpretations or other matters related to play.

Inspected playing fields prior to games and events for unsafe conditions such as holes or debris which could cause injury.

Provided feedback and performance evaluations to fellow officials after each game or event. Assisted in training new sports officials by providing instruction on proper techniques, procedures and safety practices.

SOUTHERN REGIONAL MANAGER at R.L. Polk

June 1992 - August 1996 (4 Years)

Developed training programs for new team members in order to enhance their skillset. Analyzed financial data related to sales performance, budgeting and forecasting of revenues. Conducted regular competitive analysis to identify potential opportunities for growth. Recruited, trained and supervised personnel for various positions within the organization. TELECOMMUNICATIONS TECHNICIAN at USAF

June 1981 - March 1990 (9 Years)

Conducted quality assurance tests of circuits, lines, modems, and other telecommunication devices.

Troubleshot technical issues with voice and data systems in a timely manner. Conducted site surveys to determine technical requirements for installations, relocations and upgrades.

Planned network installations by studying customer orders, manuals and technical specifications.

EDUCATION

Florida Technical Institute (formerly Florida Institute of Technology) - Masters Degree Graduated 1970-01-01

MASTERS DEGREE (MBA) IN BUSINESS ADMINISTRATION

Florida Technical Institute - Bachelors Degree

Graduated 1989-01-01

BACHELOR OF SCIENCE DEGREE (BSBA) IN BUSINESS ADMI

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