Property Manager Sales Representative
Resume:
AP
Ashley Poole
Professional Summary
High performing sales professional with over 10 years' experience in residential operations as a sales representative. Known for contributions of territory growth and for being focused on customer satisfaction. Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills.
Work History
REALTOR - Coldwell Banker Residential Brokerage
Atlanta, GA
09/2018 - Current
Provence Real Estate - Property Manager
Riverdale, GA
09/2016 - 06/2018
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3475 Village Park Lane SW, Atlanta,
GA 30331
Skills
Education
05/2017
American InterContinental
University
Atlanta, GA
BBA: Business
South Gwinnett High School
Snellville, GA
High School Diploma
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
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Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
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Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
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● $432,000 Closed Volume in Q1 of first year
Boosted occupancy 100% by leveraging market knowledge and successful promotional strategies
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Introduced prospective tenants to types of units available and performed tours of premises
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Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
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Reviewed all leases to guarantee proper level of service for tenants
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Analyzed and evaluated monthly and quarterly financial statements
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● Residential management
● Fair housing policies
● Contract negotiation
● Telephone and email etiquette
● Leasing and sales
● Works Well Under Pressure
● Real Estate license
● Prospecting Clients
● Policies and procedures
● Sales Goals
● Time management ability
● Graduated summa cum laude
● Member of Delta Mu Delta
● Dean's List/ President's List
● Graduated with 3.9 GPA
● Member of ROTC
NuRock Companies - Assistant Property Manager
East Point, GA
08/2011 - 02/2012
Peabody Properties Inc. - Leasing Consultant
Decatur, GA
03/2007 - 08/2011
Accomplishments
Certifications
Ensured adherence with safe housing requirements and contractual obligations by resolving tenant issues and service needs
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Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
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Oversaw monthly collections and maintaining high payment rates by building positive relationships with tenants
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Established strong, professional relationships with property manager, leasing consultants and residents by promoting team collaboration and delivering exemplary service
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Maintained thorough, accurate and compliant records for internal and regulatory audits
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Inspected property every 6 months, took pictures and wrote reports regarding findings for submission to Owners
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Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
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Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
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Toured property with prospective tenants and provided wealth of information in regards to its key features
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Promoted the property to businesses in the local area through marketing collateral, phone calls as well as email messages
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● Atlanta REALTORS Association Member
● Atlanta Top Producer in Quarter 1 (2019)
● Increased occupancy rates from 76% to 100% in 6 months
● Home Partners of America Certified
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