Customer Service Call Center
Resume:
Mary Pigg
After being laid off due to the covid-*9 demek I'm looking for a new Road dot dot. When
that may start temporary I still have potential to turn into permanent employment. Marion, KY 42064
************@*****.***
I'm a loyal, dedicated and hardworking employee. Bring this to stay productive and naturally curious nature has given me the opportunity to learn a lot of different roles in my careers. I'm the type of person who believes that no matter how long you've worked in a position there is always room for growth and Improvement.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shipping and Receiving Coordinator/equiptment operator/maitenance and sanitTion
Ryder everbetter - Princeton, KY
June 2016 to January 2020
Sign drivers in and out. Assign to docks. Check loads in and out. Billing appropriately..load and unload trucks, pick orders, maintenance on the building. Cleaning ceilings and changing lights. Filling and sealing cracks in walls and floors. Painting equipment and buildng as needed. Assistant Store Manager
Pilot Flying J - Cocoa, FL
July 2015 to May 2016
Ran shift. Placed employees in position. Counted drawers. Deposits. Schedules. Inventory and ordering. Hiring and interviewing.
Utility\ shipping and recieving
Par 4 plastics - Marion, KY
June 2011 to May 2015
Stocking presses. Loading unloading trucks. Organizing loads. Billing. Call Center Representative
Sykes Enterprises, Incorporated - Morganfield, KY
March 2009 to May 2011
Answering call and text messages providing cell phone customer service for tech support and billing. Education
Enrolled in Information Technology
Colorado Technical University-Online - Colorado Springs, CO January 2021 to Present
Associate in Business management
University of Phoenix-Online Campus - Marion, KY
March 2019 to Present
High school diploma in General
Crittenden - Marion, KY
January 1995 to June 1999
Skills
• Shipping & Receiving
• Logistics
• Warehouse Management
• Store Management Experience
• Freight Experience
• Order Picking
• SAP
• Forklift
• Inventory Control
• Quality Assurance (8 years)
• Warehouse Supervisor Experience
• Microsoft Office
• Typing
• Load & Unload
• Warehouse Experience
• Technical Support
• Packaging
• Materials Handling
• Manufacturing
• Supply Chain
• Quality Control
• Pallet Jack
• Oracle
• Administrative Experience
• Computer Networking
• Reach Truck
• Warehouse Distribution Experience
• 5S
• Time Management
• Supervising Experience
• Production Planning
• Lean
• Order Picker
• RF Scanner
• Lean Manufacturing
• Purchasing
• ERP Systems
• Merchandising
• Driving Experience (10+ years)
• Forecasting
• Filing (10+ years)
• Home care
• Telemarketing
• Recruiting
• Constant Contact
• Customer service
• Yes
• Six Sigma
• Painting (4 years)
• ISO 9001
• Production Management
Assessments
Customer Focus & Orientation — Proficient
June 2020
Responding to customer situations with sensitivity Full results: Proficient
Attention to Detail — Familiar
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Management & leadership skills: Planning & execution — Proficient September 2020
Planning and managing resources to accomplish organizational goals Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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