Front Desk Data Entry
Resume:
Murcell Singleton-Tarver
Allendale SC 29810
Summary
Diligent and detail-oriented professional seeking the role as the Joint Council Director for Jacksonville. Skilled in data entry, customer service, and administrative support. Proven ability to manage time effectively and communicate clearly in virtual environments.
Work Experience
Department Of Social Services
Front Desk Clerk Aiken SC Mar 2015 - Jun 2019
• As a Front Desk Clerk at the Department of Social Services, I served as the initial point of contact for clients seeking assistance and information, providing a welcoming and supportive environment. I efficiently managed a multi-line telephone system, directing calls to appropriate staff members while ensuring minimal wait times. My role included maintaining and updating client records with accuracy and confidentiality, in compliance with departmental guidelines. I adeptly handled scheduling for client appointments and coordinated with service providers to ensure seamless service delivery. Additionally, I assisted with the organization and facilitation of department events and meetings, contributing to a collaborative team environment. My responsibilities also encompassed the receipt and distribution of incoming mail and the preparation of outgoing correspondence, ensuring timely and effective communication channels within the department. I played a key role in the inventory management of office supplies, placing orders and monitoring stock levels to support the department's operational needs. My commitment to providing empathetic and efficient service was instrumental in enhancing client satisfaction and supporting the Department of Social Services' mission to serve the community.
Sygenery
Security Demark sc - Jan 2024
• As a dedicated Security Officer at Synergy, I maintained a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. My responsibilities included enforcing property rules and regulations, preventing losses and damage by reporting irregularities, and restraining trespassers. I diligently monitored surveillance equipment, inspected buildings, equipment, and access points, and permitted entry after thorough verification. I was instrumental in preventing crime, responding to alarms and analyzing security footage, which required a keen eye for detail and quick decision-making skills. My role also involved contributing to team efforts by accomplishing related results as needed, ensuring a collaborative and comprehensive approach to the security of the company.
Town Of FairFax
Utility Clerk FairFax Oct 2022 - Present
• Utility Clerk at Town of Fairfax.
• Serves as the primary point of contact for customer inquiries and concerns regarding utility services, billing, and account management. Manages and processes utility payments and adjustments with accuracy and efficiency, ensuring timely account reconciliations. Coordinates the setup and termination of utility services for residents, maintaining detailed records and documentation for all transactions. Provides support in the resolution of billing disputes and collaborates with other departments to ensure a seamless customer service experience. Maintains a comprehensive understanding of utility rates, policies, and regulations to provide accurate information and guidance to the community. Assists in the preparation of reports and analysis related to utility usage and revenue, contributing to the town's financial planning and sustainability efforts. Engages in ongoing professional development to stay abreast of industry best practices and enhance service delivery.
Murcell's
Catering Owner Allendale SC - Present
• As the Catering Owner at Murcell's, I oversee all aspects of the catering business, ensuring exceptional service delivery that aligns with client needs and company standards. I manage financial operations, including budgeting, pricing strategies, and profit optimization, while also leading a team of culinary and service professionals to execute events ranging from intimate gatherings to large-scale functions. I cultivate and maintain relationships with vendors, suppliers, and venue managers to ensure high-quality resources are available for each event. In addition, I develop and implement marketing strategies to expand the company's client base and brand presence in the market. My role requires a keen eye for detail and a commitment to upholding health and safety regulations to guarantee the well-being of both clients and staff. I also engage in contract negotiations, menu planning, and event design, providing personalized experiences that exceed expectations and enhance Murcell's reputation for excellence in the catering industry.
Education
Allendale Fairfax High (1994)
Denmark tech
Associate, Early childhood denmark May 2008
Certifications : OES Chapter 352 Charlie Will Thomas (2016)
Financial Sec(2016-2018) Education Team ( Leadership Exam 2018)
Vice of Jacksonville Guiding Light City Joint Council(2020)
Financial Sec Shrine, Ambassador of the West (Lady Knight)Queen Bathsheba Esther 344 Court.
Achievements: I became the 1st runner up for Lady Knight on a Grand and Supreme level.
Qualification: My education and skill and background in office management, computer skills and administration will allow me to utilize my organizational skills to implement growth opportunities. I will be able to use my 9+ years as an EasternStar to lead and teach.
Proposed Program Platform:
Growth:Reaching out to the community as a whole giving back.
Educate:Will invite more ppl from the community to educate us on different things that will have a impact in our daily lives.
Charity: Having functions that will help raise money to help different charities like Alzheimer’s, Relay for life, etc..
leader ship Eastern star 2018
Skills
Data entry proficiency, attention to detail, written and verbal communication, ability to handle confidential information, multitasking, self-motivation, adaptability, proficiency with Microsoft Office Suite, time management, problem-solving
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