Medical Assistant (Front and back office)

ALICE NGUYEN

*****.******@*****.*** Garden Grove, CA

Summary

Nursing student with hands-on experience in patient care. Demonstrates strong skills in multitasking, communication, and EMR systems, particularly in Epic, while effectively collaborating with multidisciplinary teams. Committed to building a long-term career in healthcare, with a focus on enhancing patient care and developing professional expertise.

Skills and Abilities

• Vital signs.

• Patient's basic assessments.

• Administer medications and injections.

• Fast and accurate typing skills.

• Telephone triage.

• Electronic medical records.

• Insurance knowledge.

Experience

Breastlink Women’s Imaging (Garden Grove, CA) Jan 2025 - Present

Medical Receptionist (Part-Time)

• Pre-registers, submit reports and documents. Inputs clinical data and requests films as needed.

• Schedules, reschedules or cancels appointments.

• Answers/ transfers incoming phone calls.

• Collects and logs all co-pays and fees.

• Obtains proper insurance and patient information. Collects signatures, ensures accuracy and completion of documents.

Mississauga Hospital (ON, Canada) May 2024 - Aug 2024

Nursing Student

• Completed 450 hours of clinical placement with hands-on experience in patient care, particularly in Internal Medicine Unit.

• Managed an average of 6 patients per shift, developed individualized care plans for each, and assisted patients with ADLs.

• Demonstrated ability to handle confidential information, communicate effectively with other healthcare providers and engage with patient’s family members directly or via phone calls regarding their situation.

• Administered medications safely under supervision of nurse preceptor.

• Proficient in data entry and ensuring accuracy of patient information in EMR.

Credit Valley Hospital (ON, Canada) Jan 2024 - Apr 2024

Nursing Student

• Completed 168 hours of clinical placement in a hospital setting, particularly in Medical-Surgical Unit.

• Collaborated effectively with multidisciplinary teams to enhance patient care.

• Effectively managed a high workload.

• Developed fast and accurate typing skills while managing multiple patients’ records efficiently.

Holland Christian Homes (ON, Canada) Sep 2023 - Dec 2023

Nursing Student

• Completed 168 hours of clinical placement in a nursing home, with hands-on experience in senior care.

• Assisted an average of 6 residents with ADLs under the supervision of a CNA and nurse preceptor.

• Conducted comprehensive head-to-toe assessments.

• Provided accurately electronic medical records for each resident.

K-Sweets Tea (ON, Canada) Jan 2023 - Aug 2023

Cashier/ Barista

• Learned 20+ food and drink combinations and fulfilled customers’ requests.

• Stocked, tagged and displayed merchandise as required.

• Assisted customers with inquiries and provided exceptional service.

Education

Golden West College (in progress) Jan 2025 – Present

Pre-Nursing

Sheridan College (ON, Canada) – Not Graduated May 2023 – August 2024

Practical Nursing Diploma

High School Diploma (Ho Chi Minh City, Vietnam) Aug 2017 – July 2020

Le Hong Phong High School for the Gifted

Certification

First Aid & CPR/AED Level C May 2023 – May 2026

Canadian Red Cross (Issued in ON, Canada)

Medical Assistant (in progress) March 2025 - Present

U.S. Career Institute

Languages

• English – Highly proficient.

• Vietnamese – Native.

Contact this candidate