Customer Service Occupational Health

Joe M. Martinez

**** ***** ****

Indianapolis, Indiana 46240

Cell: 317-***-****

ad8z5n@r.postjobfree.com

ad8z5n@r.postjobfree.com

Qualifications:

I have over 4 decades of professional Civilian & Military experience Supervising, Facilitating and Building High Performing Teams through collaboration and knowledge sharing. My main focus is always the concern for safety and to provide the best quality of customer service/product support for the customers needs and expectations. I advocate teamwork, and treat colleagues with respect and dignity. I am always open to others perspectives, values and diversity. I have led, trained, and supervised multiple personnel of all crafts for over 27 years of my 40 plus years of experience. I have written and implemented Occupational, Safety and Health documents for most of my past jobs and employers. I have also written and implemented Hazard Communication training plans. I’ve maintained these training plans as a template for my next prospective employer and plan to implement them according to their needs. I apply safety and occupational health laws, regulations, principles, theories, practices, and procedures to advise on or resolve technical matters dealing with occupational safety and health requirements. I constantly analyze or evaluate new and existing jobs, processes, products, or other systems to determine the existence, severity, probability, and outcome of hazards. I ensure training of workers, supervisors, managers, or other safety and occupational health personnel in safety or occupational health subjects. My experience along with technical trade schooling, and field training (OJT) has elevated my trade skills to that of an HVAC/R Craftsman. I possess experience with digital/pneumatic control systems, Rotary/reciprocating chillers, pumps, hospital grade air conditioning and ventilation systems, fire suppression systems, and medical air compressors. I have experience with all hand, and power tools relative to the trade. I am also an experienced Arc, Gas, MIG and TIG welders. I have many years of pipe fitting experience attained while working as a Heating Mechanic in Air Force. I am also an experienced Boiler Mechanic having worked on and assembled steam and hot water systems that are oil or gas fired. I have experience working with cryptographic equipment, to include loading and destroying Traffic Encryption Key (TEK), Key Encryption Key (KEK), Over The Air Re-keying crypto (OTAR). I also possesses a vast knowledge in technical writing, and have Microsoft Word, Office, Excel and Power Point experience.

Sep 2018 to Aug 2023 HVAC/Power Generation Mechanic, Systems Engineer, General Dynamics Information Technology

In this position I conduct technical analysis of product implementations, modifications, and enhancements to customers products in accordance with customer specifications. I troubleshoot technical problems and issues to determine technical solutions. I recommend actions to the company or customer representatives for the coordinative product solution. I also assess product needs in accordance with customer specifications. I conduct technical training and product briefings with customers, vendors, and company representatives. I act as the local on-site representative to customer's organization. Aug 2017 to Sep 2018 Engineering Analyst B with Computer Science Corporation Currently I am the Lead Technician / Assistant Maintenance Manager of the Regional Support Center Panzer Kaserne, Kaiserslautern Germany. My responsibilities include overseeing daily operations of repairs to C4ISR and HV AC equipment. I assist in overseeing the technical, 3 Harris Radio technicians, 2 Trojan Spirit Technicians, 2 Logistics personnel, and 2 power Generator/HVAC technicians that work on a vast scope of Electronic Information and Warfare equipment, to include Thermal Weapons sites, Data Pak 2, Environmental control units (ECU), and Power GenerationI have experience for commissioning, re-commissioning, troubleshooting, inspection and work planning services for military equipment. I can recommend HVAC/ECS/CPS system modifications to enhance energy savings and am able to conduct design reviews. I have personally developed Operational & Maintenance (O&M) instruction manuals. I can provide field/ classroom training to base level technicians on proper facility HVAC/CPS recurring work ECS tune-up, air/water balancing techniques and use of specialized instruments and equipment.

2011 to 2017: Osan Air Base Korea, CPS HVAC Technician / Maintenance Mechanic Work Lead

In this position I install, maintain, repair, modify and certify Collective Protection Systems (CPS) equipment that produce a toxic-free indoor environment while under chemical, biological, and or radiological substance wartime attacks. Install carbon and high-efficiency particulate air (HEPA) filters, perform airlock purge time testing, ensure facility meets over-pressurization requirements and conduct CPS equipment certifications and re-certifications after repairs or modifications. Troubleshoot and repair complex environmental controls, heating, ventilation, and air conditioning equipment to achieve facility over-pressurization during CPS mode to prevent chemical infiltration during chemical warfare attacks. Synchronize CPS Environmental Controls System (ECS) with heating, ventilation, air conditioning and refrigeration (HVAC/R) control systems in accordance to engineered mechanical design specifications. Provide the 51st Fighter Wing's "Shelter Management Team" CPS Carbon/ HEPA filter installation, change-out training and operations of CPS control panels. Serve as "co-worker" for military and local-national employees on the installation, repair, troubleshooting, and certification of CPS and HVACIR equipment and operating controls. I travel throughout the Republic of Korea to conduct CPS and HVACIR maintenance, troubleshooting, certifications and re-certifications. Wear protective clothing, gear, face masks, gowns, coats, boots, goggles, gloves, or shields and receive training to participate in war readiness exercises and “real world”contingencies. Conduct HVAC/R air and water balancing and ECS fine-tuning to include commission, re-commission or retro- commission of CPS, ECS and HVAC/R equipment in accordance to mechanical design specifications.

Organizational Goals: Plans and lays out work from electrical and electronic block diagrams, wiring diagrams, schematics, technical orders specifications, guides, codes, and work orders. Conduct work order review requirements reflecting systems to be overhauled, repaired, fabricated, or modified. Visits work site and analyzes, evaluates, and determines damage when planning repair and modification projects. Plans the work sequence and determines which equipment meets the requirements for serviceability. Support changes to job layout based on site inspection of job. Interprets and applies complex building plans, blueprints, wiring diagrams, engineering drawings, and maintenance and repair manuals to determine material, tools, and equipment needed for the project and how or what repairs need to be made. I understand and apply manufacturers' handbooks, technical manuals, schematics, and block diagrams to determine the necessary steps for material, tools, and what repairs need to be made. WORK STANDARDS: I accurately interpret blueprints, sketches, work orders, and specifications and detect project requirements.

Plan sequence of work efficiently by accurately determining work to be done and corrective measures to be taken. I can accurately determine the proper tools and materials required for the job or projects. I troubleshoot CPS equipment with complex problems and conduct extensive repairs requiring analytical judgment to locate malfunctions. I calibrate and repair CPS equipment and operating systems to produce a toxic free indoor environment while under chemical, biological, and or radiological wartime attack. I wear protective chemical, biological, radiological clothing gear, face mask, coveralls, boots, gloves and participate in war readiness exercises and real-world contingencies to conduct carbon & HEPA filer change-out and certify CPS equipment and ECS. I travel throughout the Republic of Korea to troubleshoot, repair, and certify CPS equipment during war readiness exercises and real-world contingencies. I am certified in the use of specialized test instruments like Thermal Aerosol Generators, Aerosol Photometer, Electronic Capture Gas Chromatograph, and Halocarbon Monitor to conduct carbon and HEP A filer leak tests. I conduct airlock purge time testing, analyze results and make airflow changes to meet design specifications. Safely transport, use and store CPS tracer gas products that may include solvents, Vertrel Oil, Ply-Alfa Olefin (PAO) Oil, R-l1 Refrigerant gas and other tracer products. I use two or more monitor devices when testing carbon and HEPA filter banks, record tracer gas concentrations, and analyze indicator graphs to determine tracer solvent leakage rate percentages. I troubleshoot and repair fan filter assembly, multi-cell radial flow units, variable frequency drives, supply, return and exhaust fans and variable-air-volume boxes to produce facility over- pressurization in preparation of wartime chemical attack. I repair air handler units, static pressure sensors, temperature controllers, air and water metering devices and isolation dampers. I generate computer-based software products to track and identify CPS condition status. I assist in conducting Squadron Mission exploration of probable reasons for equipment failure.

05/2009 to 11/2011 Electronic Technician 4, Computer Science Corporation I was assigned as the Lead Technician / Assistant Maintenance Manager of the Regional Support Center Panzer Kaserne, Kaiserslautern Germany. My responsibilities include overseeing daily operation of repairs to C4ISR equipment. I oversaw twelve seasoned electronic maintenance technicians that work on a vast scope of Electronic Information and Warfare equipment, to include Thermal Weapons sites, Data Pak 2, Environmental control units (ECU), and Power generation. My duties also include scheduling work, coordinating programs that provide support to the Theatre of Operations, which include C4ISR Europe 405th Army Field Support Brigade - Europe

& Africa. As lead technician I also conduct repairs to a wide range of environmental control units and power generators with sub systems. I have professional technical Heating, Ventilation, Air Conditioning experience (HVAC) to include Environmental Control Systems (ECS) and Collective Protection Systems (CPS). I have experience for commissioning, re-commissioning, troubleshooting, inspection and work planning. services. I can recommend HVAC/ECS/CPS system modifications to enhance energy savings and am able to conduct design reviews. I have personally developed Operational

& Maintenance (O&M) instruction manuals and made recommendations for repairs to resolve temperature humidity pressurization indoor air quality and energy savings issues. I am able to conduct CPS filter/equipment operational testing and certification to ensure protection against Chemical, Biological, Radiological and Nuclear (CBRN) hazards. I can provide field/classroom training to base level technicians on proper facility HVAC/ CPS recurring work ECS tune-up, air/water balancing techniques and use of specialized instruments and equipment.

01/2005 - to 05/2009:

Facilities Maintenance Manager Daegu Korea Repairs, maintains, and monitors building HVAC systems to include power distribution systems in accordance with applicable building codes and safety regulations. Repairs, maintains and monitors redundant Emerson 500 KVA UPS systems. Determines and isolates complex malfunctions, utilizing diagnostic tests and troubleshooting techniques. Responsible for performing quality control inspections for contract upgrades within the facility. Works with other contractors, government employees and team members to coordinate activities in support of installation projects. Attends meetings and provides technical support and quality assurance as required. Also updates facility drawings to ensure compliance with technical standards and project requirements. Provides site surveys, design solutions, develop BoMs, stage materials, manage and participate in installations.

June 5, 2000 to 3 Jan 2005

Senior Electronics Technician, Man-Tech Telecommunications and Information Systems Corporation. MTISC Friedrichsfeld Germany

Work experience: Lead Technician/Foreman of the HVAC/R maintenance and repair section. I was responsible for all Electronics Information Warfare systems environmental control units within the IEW area of responsibility in the European and Southwest Asia Theaters of operation. I possess extensive experience with listed military systems beginning with the QKKFX/EH60 helicopter environmental control system, AN- TRQ-32, TLQ-17, Trojan Spirit II, Trail Blazer, MITT, ASPO, GUARDRAIL, Common Ground Station (CGS), and MIES system.

1. Maintained direct support for EH-60 "Quick Fix" Environmental Control System. Installed modifications/Conversions from Refrigerant 500to R134a refrigerant, and repaired as needed. Manufactured support brackets, duct assemblies, and re-machined fasteners. As a technician I applied in depth troubleshooting to repair electrical, electronic, and mechanical faults. I received field training with the equivalent of up to 96 hours classroom time.

2. Direct support maintenance for the AN/TRQ-32A (V) 2 Teammate. Recent field training conducted in Wurzberg, Germany (101st MI) at approximately 72 hours of troubleshooting, installation and repair.

3. Direct support maintenance on the Army Special Programs Office (ASPO), Environmental control units. I received field training equivalent of up to 48 hours classroom time.

4. Direct support maintenance on the Modern Imagery Exploitation System (MIES) environmental control units. Field training equivalent to 78 hours classroom time.

5. Direct support maintenance on the (ETRAC), Enhanced Tactical Radar Correalator’s environment control unit. Field training equivalent to72 hours classroom time. 6. Direct support maintenance on the Mobil Integrated Tactical Terminal (MITT), Environmental Control Unit, field training equivalent to 48 hours classroom time. 7. Direct support maintenance on the Guard-Rail Inter-op Systems ECU. I received field training equivalent of up to 72 hours classroom time. 8. Direct support maintenance on the Trojan Spirit II ECU, Mobile Antenna Platform

(MAP), and the TSII 15Kw tunnel generator. With field training equivalent to 72 hours classroom time.

9. Direct support maintenance on the Track-wolf systems ECU, I received field training equivalent of up to 48 hours classroom time. 10. Direct support maintenance on the 200, and 400 ampere Teammate A/A generator, field training equivalent to 72 hours classroom time. 11. Direct support maintenance on the Trojan Spirit II tunnel Generator, field training equivalent to 48 hours classroom time.

12. Direct support maintenance on the AN/TLQ-17A (V) ECU, field training equivalent to 48 hours classroom time.

13. Direct support maintenance on the Military Traffic Management Commands (MTMC), Deployable Port Operations Center/Mobile Port Operations Center (DPOC/MPOC). Deployed with system to Kuwait. 14. Responsible for ongoing support of generators to include 400Hz/60Kw, 60Kw, 30Kw, 15Kw, 10Kw, and 3.5Kw associated with the majority of the systems listed above. My respective work includes rebuilding the 15Kw tunnel generator associated with the TSII system, and direct support on all generators listed. Perform full operations and maintenance tests. These tests include load bank tests, re-wiring if necessary, circuit card diagnoses, calibration and adjustments of the DYNA controller’s droop, gain and speed, and periodic engine maintenance such as oil and filter changes. 1998 – 2000 Shop Foreman: Misawa Air Base Japan. I was responsible for maintaining twenty-two facilities employing a twenty-two-man shop on an annual budget of 185k. Technical skills varied from electricians, HVAC/R mechanics, plumbers, carpenters, welders, and painters providing round the clock support. Limited security clearance billets required me to play an active role as a supervisor and a technician within the section. Demonstrated solid judgment and management skills in building a comprehensive listing of parts and materials required in maintaining these facilities effectively set up the maintenance, repair, and scheduling, of recurring work programs on all facilities equipment in the residential, industrial, and commercial areas to include the Secret Compartmented Information Facility (SCIF) Misawa Crypto logical Operations Center (MCOC). Instrumental in identifying and interpreting electrical circuits associated with an over 500KVA redundant uninterruptible power source (UPS). Maintained the battery room for the UPS and provided critical cooling to the main panel. I was also responsible for training the user in the operation, preventive and corrective maintenance procedures for the battery room. My Operations Chief recognized me as one of his key “go to” personnel.

1996 - 1998 Assistant Foreman: Misawa AB Japan.

Assisted foreman in managing all shop personnel, wrote and implemented a detailed initial training program containing a Master Training Plan (MTP) as well as an individualized Master Task Listing (MTL) for each vocations specific tasks in the specified work area, from cradle to grave. Identified as one of the best training plans to date, by Headquarters, Pacific Air Forces, Chief of Enlisted Training 1995- 1996 Reassigned: Misawa AB Japan. Assistant Foreman Assisted the shop foreman in managing all shop personnel in a separate zone of responsibility. Researched, wrote and initiated an initial Hazardous Communication / Hazardous Waste Handler / User Program. Using prescribed Occupational Safety and Health Association (OSHA) standards. Adhered to the strictest Environmental Protection Agency’s (EPA) use and disposal standards. Exceeded the expectations of the local Bio-Environmental Engineers. Selected as a generic template for all hazard communications, waste handlers and users throughout the civil engineering and associated units in the Misawa Air Base Community. 1993-1995: Reassigned: Misawa Air Base Japan.

Crew Leader, Responsible for sixteen personnel composed of four, four man crews for maintenance, repair, and scheduling, of recurring work programs on all HVAC/R residential, industrial equipment inside the Secret Compartmented Information Facility

(SCIF) Misawa Cryptological Operations Center (MCOC) Instrumental in identifying, and interpreting electrical circuits associated with an over 500KVA redundant uninterruptible power source (UPS). Maintained battery room for the UPS and provided critical cooling to the main panel. I also trained the user in operation, preventative, and corrective maintenance for the battery room. I was recognized by the Operations Chief as one of his key “go to” personnel. I have applied principles and theories pertaining to combustion, heat transfer, and steam generation in the operation of power plant boilers. I have applied knowledge of structural and operational characteristics of single and multiple fuel power boilers and associated auxiliary and pollution control equipment or systems. Performed some water treatment procedures and water analysis using standard chemical tests, and have a thorough knowledge of chemical treatment equipment and systems. I am able to interpret environmental laws and apply knowledge of procedures and adjustments necessary during combustion to control pollutants in flue emissions. I have knowledge of steam distribution systems, user equipment, casualty control procedures. I am able to perform operational repairs, such as repairing or replacing valves, gauges, water pipes, and refractory linings. I can apply advanced knowledge of electricity to test and replace wires, switches, and other electronic components. I am able to set and adjust flame patterns in power boilers with single or multiple burners. I can adjust various combustion settings to compensate for varying qualities or conditions of fuels. I can also apply knowledge of physical and chemical aspects of sulfur-containing fuels and chemical reactions involved in combustion and the relationship between fuel qualities and combustion efficiency.

1989-1993: Reassigned: In 1989 to Tinker Air Force Base Oklahoma. I worked on and maintained all facilities throughout the installation supplied with steam, hot water systems and oil fired warm air furnaces. Also assigned as a Pipe-Fitter maintaining and repiping high pressure steam lines ranging from 1/2 inch supply and return lines up to 10 inch lines throughout the installation, recognized as on of the best military pipe-fitters in the shop.

1985-1989: Reassigned: Kunsan Air Base, Republic of Korea where I maintained the same type of equipment and systems as I did at Osan Air Base. During Thanksgiving Day of 1986 I led a 5 man crew to remove and replace a 500 gallon Hot Water boiler to a 1000 man Dormitory, maintaining quality of life standards for residents. 1983-1985: Reassigned: Lowry Air Force Base, Denver Colorado where I was trained in depth on Cleaver- Brooks, Kewanee, Aldrich, Donlee boilers, formerly known as York Shipley. I was also trained on Burnham, Easco, and Scotch Marine, packaged fire tube, and water tube boilers along with McDonnel Miller boiler controls. I received training on assembling sectional boilers, and with the removal installation and re-piping of large packaged/skid mounted boilers

1982-1983: Reassigned: Osan Air Base Republic of Korea, where I maintained steam, hot water boiler systems, Dining Facility clipper style dishwashers, forced warm air, oil fired systems throughout the 51st Fighter Wing

1980- 1982: Initial Assignment to Hill Air Force Base Utah as Heating Systems Specialist/Apprentice. As an apprentice I was the first Airman to solely maintain a steam heating plant and a Military Armament/Munition zone. I was responsible for the Minute Man II re-entry rocket engine for Ballistic Missiles storage facilities, and the “Maverick” Laser guided Missile System Testing and Calibration Facility Technical Training: 05/1980-07/1980 Shepard AFB Wichita Falls Texas, Completed 8 weeks Heating Systems Specialist schoolhouse training April 04/1980-05/1980: AF Basic Training: Lackland Air Force Base, San Antonio Texas. Completed 6 weeks of initial basic Air Force Training Education and Training:

USAF Community College: (63 semester hours), applied towards Associates in Mechanical Sciences

High School Diploma, Centennial high school of Pueblo Colorado 1979 Air Force Mech. Systems Electronic/Controls Troubleshooting Course 20 Feb 98 Air Force Advanced Systems Troubleshooting (6 weeks) 1998 Air Force Advanced Electro-mechanical Systems II (7 weeks) 1997 Air Force Refrigeration and Air Conditioning Systems II Course 10 Dec 97 Carrier Corporation Air conditioning Troubleshooting Course 13 Dec 96 Air Force Advanced Electro-Mechanical Systems Training (2 weeks)1995 Asbestos Abatement Contractor/ Supervisor, Oak Ridge Assoc.Univ. 01/11/95 Air Force HVAC Air Balancing Course 7 Apr 95

Air Force EPA Certified Universal Technician 19 May 94 Air Force Advanced HVAC/R Transition Course (4 weeks) 1993 Asbestos Abatement Contractor/ Supervisor, Oak Ridge University (1 week)1993 Welding Certificate of Training, Metro Tech, Oklahoma City 8 June 92 Air Force Equal Opportunity and Treatment Course 14 Sep 92 Air Force Quality Improvement Course 15 Sep 92

Air Force Haz/Waste (SME) Training & annual refreshers (10 weeks) 1990 Air Force Hazardous/Comm (SME) Training & annual refreshers 1990 Certificate of Training: 40 hrs Depot Level, 18,000 BTU Multiple Power Input Air Conditioner Motor Controller Repair (MPI)

Certificate of Training: 40 hours AN/TRQ V 2 - Systems operation and troubleshooting. Certificate of Training: 40 hrs AN/TRQ32 (V) 2 Systems operation and troubleshooting Certificate of Training: 40 hrs AN/ALQ-151 Systems operations and troubleshooting Certificate of Training: 40 hrs AN/ALQ-151 Systems operation and troubleshooting Certified Customer Support Specialist, HDI Certificate # CSS200525 Date:11/12/2004 Automotive Service Excellence (ASE), Refrigerant Recovery, Recycling & Recharging of motor vehicle air conditioners. Section 609 EPA 2/13/01. ID # MVAC-***-**-**** ITIL Foundation Certificate: IT Service Management 15 May 2007 GEOGRAPHIC LOCATIONS: Korea, Germany, Bahrain, Saudi Arabia, Kuwait, Iraq, Japan, Italy, Poland, and the Netherlands

SECURITY CLEARANCES HELD: Top Secret, Secret Compartmented Information

(SCI) with a Single Scope Background Investigation, (SSBI), I was read on for higher clearance of Talent Keyhole, Gamma, & Human Intelligence (Humint)

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