Administrative Assistant Human Resources

Lisa F. Jenkins

New York, NY *****

Mobile: 631-***-**** Email: ad8yud@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced professional with 10 years providing executive level office administration support with technical communication and organizational skills; Self-starter; Equally comfortable working in a team environment or as an individual contributor; Customer-focused and pro-active.

PROFESSIONAL EXPERIENCE

NYC SCHOOL SUPPORT SERVICES (NYCSSS) New York, NY 10/2023 – 05/2024

CONSULTANT/ HUMAN RESOURCES REPRESENTATIVE

Acted as a liaison between the Custodian Engineer & 32BJ SEIU union members.

Help with recruitment job placements to find work coverage to all NYC Public Schools within the five boroughs.

Maintain accurate Timekeeping records of employee’s attendance.

Respond to phone calls, emails, etc.

Submit all complaint inquiries to the employee relations department.

Provided all administrative office duties.

UNITED FEDERATION OF TEACHERS (UFT) – NURSING DEPT., New York, NY 06/2023 – 09/2023

CONSULTANT/ ADMINISTRATIVE ASSISTANT

Assisted the nursing department in submitting grievance short staffing complaints to union delegates.

Maintain updated excel spreadsheets and daily reports to the union representatives.

Answered all benefit inquiries for new hire registered nurses.

Provided all general administrative office duties.

ST. FRANCIS FOOD PANTRIES & SHELTERS, New York, NY 02/2022 – 05/2023

ACCT RECEIVABLE ASSOCIATE

Maintain and perform daily office functions including accounts receivables and financial information submitted to foundation via multiple payment platforms online.

Create weekly financial reports maintained in a database.

Responsible for sending invoices to clients, letters to donors and new donors to raise money for nonprofit organization.

Participate in event planning and fundraisers to assist in raising funds for the foundation.

JEWISH ASSOCIATION FOR SERVICES-AGED, New York, NY 03/2021 - 02/2022

CONSULTANT / ADMINISTRATOR

Provided support for all office administrative duties; Providing support for all social workers and staff employees ranging from ‘Onboarding’ new staff to ensuring each employee is setup to be successful in their daily work.

Act as liaison between client and vendors to ensure deliveries to the association are being met timely.

Maintained customer information using Microsoft Access data base.

HUNTINGTON’S DISEASE SOCIETY OF AMERICA, New York, NY 09/2018 - 12/2019

EXECUTIVE OFFICE MANAGER

Provided ongoing administrative support to the COO & Finance Department.

Managed billing and processed accounts payable accounts; Organized all office operations and procedures on a day-to-day basis and acted as liaison to all customer service inquiries.

Managed contracts by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

Prepared mail merging ‘Thank You’ letters for donors who contributed to organization to find a cure of rare disease.

ADELPHI UNIVERSITY, Garden City, NY 6/2017 - 8/2018

CONSULTANT / EXECUTIVE ASSISTANT

Provided day-to-day administrative support for university’s Exec Director and Vice President.

Supported the Office of University Advancement Department to ensure all projects and deliverables were initiated timely; Maintain and operate daily functions for the office. Order office supplies, answer phones.

Assisted and researched fundraising efforts.

KENSTAN FIXTURE SERVICES, Plainview, NY 5/2016 - 11/2016

CONSULTANT / DATA ENTRY ANALYST

Provided customer service inquiries; Processed daily invoices, and distributed payments.

Ran and maintained various bank financial reports; Prepared daily bank deposits; Administered other general office duties, daily wire bank transfers, credit cards, and vendor payments.

HADASSAH WOMEN’S ZIONIST ORGANIZATION, New York, NY 5/2014 - 1/2015

CONSULTANT/ ADMINISTRATIVE ASSISTANT

Coordinated schedule, travel and expenses for the Director and team.

Edited and compiled information for donor Pledgemaker Database.

Researched and identified potential donor information for Director of Fundraising & Government Grants.

Arranged and helped coordinate fundraising events including the annual convention in NYC.

WOODHULL MEDICAL CENTER, Brooklyn, NY 9/2013- 4/2014

CONSULTANT / OFFICE ASSISTANT

Provided Office Assistant support to the Medical Department

Proofread confidential documents to verify patient record information.

Scanned time sensitive documents for the main medical database; Coded Emergency cases for insurance purposes.

EDUCATION

Long Island University, Brookville, NY

Bachelor’s degree in mass communication & Broadcast Journalism

Hunter Business School, Medford, NY

Medical Office Administration Diploma

Certified Medical Billing and Coding Specialist, Certified Medical Administrative Assistant

Katharine Gibbs Business School, New York, NY

Business Program Certificate

Skills

Proficient in Microsoft Word, Excel, PowerPoint & Outlook

Knowledge of Salesforce, HCM, Time Labor Management, HR Database Systems

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