Customer Service Client Relations

Andreese Davis Jr

**** ******* **** ********, ** 470-***-**** ***************@*****.***

Objectives: Management and Administration

● Self-directed, goal oriented, hands-on leader with a varied background in leading edge technologies with extensive experience in client relations across industries. Successful record of delivering strong and sustainable improvements in efficiency, productivity, quality, and profits. Excellent problem solving skills with a strong orientation in customer service and satisfaction. Able to work under pressure in fast paced, time sensitive environments. Demonstrated ability in trouble shooting. Highly adaptable to new systems and processes. Well rounded worker with diverse experience. Follows SOP’s and other safety standards. SKILLS:

● Proficient in Google Suite, Microsoft Office

● Proficient in Asana, Trello, Workday, Clover

● Specialized experience in:

- Troubleshooting and Repair of Automated Machinery

- Manufacturing Preventive Maintenance

- OSHA Safety Training

- Customer/Client Relations

- Information Management

- Inventory/Equipment Control

- Quality Control/Assurance

- Technical Research and Lean Six Implementation in Manufacturing EXPERIENCE

Mechanical Maintenance: Collaborate with Maintenance Lead to review, improve and execute plant maintenance system standards. Conduct daily rounds as assigned, log equipment readings while making adjustments and/or create work requests for major repairs. Ensure co-workers are working safely and following safety policies. Works with conveyor and electrical systems as well as machinery such as forklifts and work assist vehicles. Actively participate in the Performance and Development Review process, ensuring alignment to the performance pillars – Perform, Grow, Develop and Innovate. Ensure molding machines and auxiliary equipment cleaned and in a safe working condition after all work is completed. Proficient in use of hand and power tools necessary Scheduling:Coordinate production schedules, material needs, and workers’ shifts using work management software, such as Asana and Clover professionally to meet and exceed corporate deadlines and profit margins. Collaborate with District Managers and management team to plan and prioritize inbound shipments, sales reports, payroll maintenance, scheduling, training of subordinate team members, new equipment needed, and other tasks pertaining to each company respectively. Manage staff of personnel, recruit, conduct orientation, train and follow up on all new hires. Reduced the backlog of invoices, online reviews, sales reporting, and overall product waste by 25% within six (8) months of arriving. Quality Control: Ensured compliance with all QA and Automated Logistics Control System (ALCS) reporting requirements associated with providing accurate and complete data in a timely manner, for all inbound and outbound shipments. Conducted Lean Six Products to research mechanical malfunctions in Pneumatic machines, created new SAP to ensure proper assembly with laminated checklists giving examples throughout the entire process. Held extensive 5S training for all automated machines in-house. Verified all outgoing paperwork for product/work order matching. EMPLOYMENT HISTORY

02/2024- Present

11/2022- 02/2024

07/2021- 10/2022

Pflug Packaging and

Distribution

(Lead Machine Tech.)

Creative South Finishing

(Jr Data Analyst)

PPG-ASC Aerospace

(Trainer/Lead Machine

Technician)

Cartersville,GA

Duluth,Ga

Kennesaw, GA

Jonesboro, GA

References Available Upon Request Page 1

Andreese Davis Jr

5710 Evadale Trce Mableton, Ga 470-***-**** ***************@*****.*** 06/2020- 05/2021 Motorvation (Sales

Consultant)

01/2020- 06/2020 Bryant Tree Services (Sales

Manager/Arborist)

Savannah, GA

03/2019- 05/2021 Barberitos (General Manager) Savannah, GA 03/2017- 01/2019 Sable & Co (Head Landscaper) Statesboro, GA EDUCATION:

Data Analytics and Project Management; Coursera 07/2021-2025 ( 1 year until completion for my P.M.P) References Available Upon Request Page 2

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