Quality Assurance Analyst
Resume:
Ashma Joshi, Quality Analyst
ad8xe4@r.postjobfree.com
SUMMARY:
Quality Assurance Analyst with over 9 years of software testing experience looking to join a position in a stable and high tech organization to apply my diverse technical and professional management skills in testing web based application.
9 years of extensive experience in testing web based, client server, mobile applications.
Expert knowledge in writing Test Plan, Test Cases and Test Script for web-based Banking and Mobile application.
Testing expertise includes System Integration Testing, Smoke Testing, Exploratory Testing, End to End Testing, Regression Testing, Performance Testing, User Acceptance Testing (UAT), and GUI Testing.
Expert knowledge in testing JAVA and .NET applications.
Experienced in working with complex test cases with predetermined entrance criteria and expected results based on external interface functionality.
Complete understanding and knowledge of Software Development Life Cycle (SDLC).
Experienced in writing and executing test cases.
Well versed in executing SQL queries.
Worked in Agile and Waterfall methodology environments.
Worked as a point of contact between Business team, Development team and QA team on making key decisions throughout SDLC.
Experience with Microsoft Tools: Test Manager, Visual Studio, Visual Studio Ultimate,
Experienced in defect-tracking tools: JIRA, Red Mine and HP Quality Center.
Created and managed manual test scripts and test cases in JIRA.
Quick to adapt to new working environment and learn new technologies in short span.
Highly motivated professional with excellent communication skills.
Highly experienced in Information Technology supporting medium to large deployments and the required testing to meet those deployments.
Able to multitask in fast-paced work environments and meet critical deadlines.
Experienced in statistical reporting and analysis.
A team player, quick responsiveness, contributor, coordinator, cooperative, understanding, polite and adaptive to accept changes in a complex changing environment.
Experienced with automation software tool Katalon.
Hands on working experience in writing SQL query, SQL joins for data validation from various data sources using DB2 LUW, Oracle 10g, SQL Server 2008, TOAD and MySQL.
Have good analytical skills and proven experience in analyzing and testing complex business rules and rules engines.
Have knowledge of testing techniques to cover all possible corner cases for testing, verification and validation techniques.
TECHNICAL SKILLS:
Analysis & Design
Rational Unified Process(RUP), UML, Use Cases, MS Project, GAP Analysis,
Languages
C, C++, Java, CGI and SQL, .NET
Database
Oracle, SQL Server, MS Access
Web Design
Html, XML, MS FrontPage
Tools/ Utilities
Visual Studio, Macromedia Flash, Adobe PhotoShop, Smart Draw, Test Director, HP Quality Center, Team Foundation Server, MS InteGreat, Tableau
Packages
Expert in MS Office 97/2000/XP, MS Project, SAP ECC 4.7, SAP ECC 5.0
Architecture
J2EE, .NET
PROFESSIONAL EXPERIENCE:
CarOffer
Dec 2023 to May 2024
Quality Analyst
Addison, Texas
CarOffer is more than an online platform to sell a car with over 13,000 dealers in the company’s network across the US who are looking for cars which fits the need. These dealers place orders for the specific vehicles they need and the highest order is matched to the vehicle, instantly.
I have carried out various types of testing to ensure the application is working as intended. I have compiled and reviewed Test Cases, Test Scenarios, Validated Results, logged in Bugs, reviewed results, and participated in change request management. Conducted User Experience training sessions and got approval after demonstrating the desired results by the product owners. Re-assigned any Bugs back to developers or update documents if it was a documentation bug. I have had experience with all kinds of Quality related task which was assigned to me and have been a self starter too.
Responsibilities:
Developing the Test Plan for each release based on business requirements, change request, Enhancement and functional specifications.
Created Test Scenarios, Test Cases according to RSD (Requirement Specification Documents) and TSD (Technical Specification Documents).
Developed Test Plans for each release, written Test Cases and executed them as part of Functional Testing, Prepared Test Reports and Deliverables and submitted for version releases.
End-to-end functional coverage in testing efforts.
Hands on experience in API testing through POSTMAN and Developer tool.
Worked closely with business & development teams to analyze, define, and document testing requirements for functionality, logical processes & interfaces.
Tracked, managed, and communicated defects status to management team & follow up until resolution.
Led weekly QA scrum meetings, and weekly defect meetings.
Participated in daily stand-up meetings, sprint planning meeting, sprint review and sprint retrospective meetings.
Possess detailed test management experience with building and maintaining Test Plans, Test Suites, Test cases, Defects, Test Scripts using JIRA.
Reporting defects found during functional testing, coordinate resolution with the development team and functional lead. Tracked those defects in Rational Team Concert (RTC) an IBM tools that helps teams integrate tasks across the SDLC.
Experience using Confluence.
Environment: Java, JavaScript, IBM DB2, TOAD, Windows 8, Internet Explorer 11, HTML, XML Rational Team Concert (RTC), IBM WebSphere Application Server.
Aperia Solutions
Sept 2016 to Aug 2023
Sr. Quality Analyst
Addison, Texas
Aperia is an international payment processor which provides a unified system that can serve Payment Processing, Portfolio Reporting, Risk and Customer Service from multiple sources. It brings extensive technical and functional experience to a wide variety of industry challenges to improve processing, increase revenue, and optimize resources for some of the largest companies in the payment industry. Because of the risk of fraud and other illegal activities, Aperia thoroughly evaluates new merchants before offering the service. Worked on CRM application for call center associate to easily identify the caller and the call reason to resolve customer issues.
I have led the testing team and carried out various types of testing to ensure the application is working as intended. I have compiled and reviewed Test Cases, Test Scenarios, Validated Results, logged in Bugs, reviewed results, and participated in change request management. Conducted User Experience training sessions and got approval after demonstrating the desired results by the product owners. Re-assigned any Bugs back to developers or update documents if it was a documentation bug. I have worked hand in hand with the business for UAT testing/Regression testing, Interface testing and operational end to end testing to ensure requirements are thoroughly tested before they are deployed. I am experienced in all types of testing (including functional, non-functional, regressions, integration, UAT, etc.) of applications, business process validations reporting needs and data sanity checks. This includes writing and executing various types of test cases, testing procedures & cycles, manual and automated testing using Katalon and/or similar tools, defects tracking, bugs resolution, periodic testing results communication and requirements-based validation/testing for final deliverables sign-off.
Responsibilities:
Developing the Test Plan for each release based on business requirements, change request and functional specifications.
Created Test Scenarios, Test Cases according to RSD (Requirement Specification Documents) and TSD (Technical Specification Documents).
Developed Test Plans for each release, written Test Cases and executed them as part of Functional Testing, Prepared Test Reports and Deliverables and submitted for version releases.
Coordinated with developers, interpreted requirements, wrote test scripts, and performed functional and regression testing on any code changes. Tracked defects, presented detailed progress reports and feedback to promote code to production after thorough testing.
Reviewed new or modified programs, including documentation and specifications, to determine if program will perform per user request and conform to guidelines.
Creating test data based on test cases.
Executed regression tests, functional tests, and data tests. Reported, tracked, and helped determine priority of reported bugs.
Executed SQL Queries to retrieve data from tables and to create views and perform backend testing.
Prepared Weekly action report & QA feedback to QA team lead & Manager.
Executed Cross browser compatibility testing on different system platforms: Internet Explorer, Chrome, Firefox and Safari.
Performed back-end testing to ensure data consistency on front-end by writing and executing SQL queries in SQL Server.
End-to-end functional coverage in testing efforts.
Worked closely with business & development teams to analyze, define, and document testing requirements for functionality, logical processes & interfaces.
Tracked, managed, and communicated defects status to management team & follow up until resolution.
Performed System Integration Testing (SIT) and User Acceptance Testing (UAT).
Led weekly QA scrum meetings, tripod meeting, and weekly defect meetings.
Participated in daily stand-up meetings, sprint planning meeting, sprint demo and sprint retrospective meetings.
Performed regression testing by using selenium.
Expert knowledge in verifying notices generated after daily batch run. Comparing notices ‘key message’ and business rules from notice sample to make sure expected notice get generated with proper key message.
Reporting defects found during functional testing, coordinate resolution with the development team and functional lead. Tracked those defects in Rational Team Concert (RTC) an IBM tools that helps teams integrate tasks across the SDLC.
Performing cross-browser testing to verify if the application provided accurate information in different browser.
Executing SQL Queries to retrieve date from table and create views and perform backend date testing
Performing User accepting testing, Ad-Hoc testing, End to End testing, Regression testing through individual portal.
Hands on experience in API testing through POSTMAN.
Coordinating with developers, interpreted the requirements, performed functional and regression testing on any code changes. Presented detailed progress reports and feedback to promote code to production after through testing.
Expert in testing Back office (Customer Service) portal functionalities.
Communicates the status of potential issues and outstanding problems to the project and quality assurance Manager.
Possess detailed test management experience with building and maintaining Test Plans, Test Suits, Test cases, Defects, Test Scripts using JIRA.
Ability to adapt to the changing scope of the project in an Agile environment and address it through Change Request Board, prioritize tasks in a sprint.
Interview personnel and conduct on-site observation to make sure work performed, and methods, equipment, and personnel used are on track with the planning.
Ability to collaborate with peers in both, business and technical areas to deliver optimal business solutions, in line with corporate priorities and possess vast knowledge and experience in Requirement gathering and eliciting them by extensively interviewing Product Owners.
Environment: Java, JavaScript, IBM DB2, TOAD, Windows 8, Internet Explorer 11, HTML, XML. Rational Team Concert (RTC), IBM WebSphere Application Server, Rational Quality Manager (RQM),
Bank of America
Feb 2014 to July 2016
Quality Analyst
Dallas, Texas
Bank of America is the second largest banking institution in the USA and the second largest bank in the world by market capitalization. Project Intel Inside was to ensure successful migration of the end user (customer Service representatives) functionalities (crucial day-to-day account transaction activities), from the current green screen system to the newly developed Web based application. Upon successful migration, I was involved in testing the system for data and performance accuracy and assisted in training the CRM members to use the system.
Responsibilities:
Developed Test Plans for each release, written Test Cases and executed them as part of Functional Testing, Prepared Test Reports and Deliverables and submitted for version releases.
Coordinated with developers, interpreted requirements, wrote test scripts, and performed functional and regression testing on any code changes.
Tracked defects, presented detailed progress reports and feedback to promote code to production after thorough testing.
Assisted in performing functional and GUI testing.
Tested security privileges of the application for individual users as well as group access
Reviewed new or modified programs, including documentation and spe
cifications, to determine if program will perform per user request and conform to guidelines.
Created and managed project templates, use case templates and Requirements Traceability Matrix in MS Team Foundation Server.
Specified User and System functional requirements focusing on Data Flows, Data Models and the Data Dictionary.
Exposure to testing methods, such as Regression, Performance, Load, Functionality, Smoke and Usability testing for web and Client/Server application..
Executed regression tests, functional tests and data tests. Reported, tracked, and help determine priority of reported bugs.
Executed SQL Queries to retrieve data from tables and to create views and perform backend testing.
Prepared Weekly action report & QA feedback to QA team lead & Manager.
Executed Cross browser compatibility testing on different system platforms: Internet Explorer, Chrome, Firefox and Safari
Performed System Integration Testing (SIT) and User Acceptance Testing (UAT).
Attended weekly QA scrum meetings, tripod meeting, and weekly defect meetings.
Environment: Java, JavaScript, JAMA, JIRA, DB2, Windows 8, Windows 7, Internet Explorer 8, Internet Explorer 9, HTML, XML.
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