Customer Service High School
Resume:
Diploma - Medical Billing And
Coding
Unitech Training Academy -
Lafayette
Lafayette, LA
High School Diploma
Excel High School
Minnetonka, MN
I also Have a Certification in
Mortgage Field Service Inspector
with Mortgage Field Services.com
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Janitor
roy-wes Inc Baton Rouge, LA
Housekeeping Cleaner
TIAJUANA ”
GRAVES
CONTACT
ad8xbx@r.postjobfree.com
BatonRouge, LA 70816
EDUCATION AND
TRAINING
CERTIFICATIONS
SUMMARY
SKILLS
• Customer service-focused
• Excellent communication skills
• Client Communication
• Work Prioritization
• Team Collaboration
• Customer Service
EXPERIENCE
Maintained cleanliness of restrooms, sinks,
countertops, and other surfaces.
•
Maintained cleanliness by regularly emptying waste receptacles.
•
Executed floor care responsibilities such as
sweeping, mopping, and vacuuming in various
sections.
•
• Maintained inventory of janitorial supplies.
10/2022 - 02/2023
07/2022 - 09/2022
09/2019 - 05/2022
Catholic Presbyterian Apartments Baton Rouge, LA Customer Service Representative
Walmart (Remote) Baton Rouge, LA
Housekeeper
Transition Group Baton Rouge, LA
Ensured a clean and tidy environment by diligently performing floor sweeping, carpet cleaning, and
furniture dusting.
•
Performed upholstery vacuuming and curtain
cleaning, while also washing windows and
eliminating cobwebs.
•
Maintained cleanliness and hygiene in the restroom area, ensuring an adequate stock of soap and toilet paper.
•
• Transported waste to designated disposal locations. Assisted customers by answering questions and
offering accurate details about products and
services.
•
Maintained high standards of customer service,
effectively resolving complaints in a timely manner.
•
Provided support to customers with product
selection, ordering, billing, returns, exchanges and technical inquiries.
•
Maintained cleanliness by performing tasks such as sweeping/mopping floors, vacuuming carpets/rugs,
dusting furniture while ensuring surfaces were
properly wiped down.
•
Performed regular cleaning and sanitation of
bathrooms
•
• Tidied up rooms by changing bed linens and towels. Maintained adequate supply of drinking glasses and coffee cups in guest rooms.
•
Ensured cleanliness of kitchen appliances,
countertops, and fixtures.
•
Immediately informed supervisors of any
maintenance issues or damage.
•
Fulfilled guest room requests by providing
additional amenities like pillows and blankets.
•
12/2011 - 02/2014
Front End Supervisor
DDS Discount Irving, TX
Followed proper guidelines for using cleaning
chemicals.
•
Implemented strategic plans to enhance overall
customer satisfaction in front end operations.
•
Provided training to newly hired individuals on
effective customer service techniques and store
policies.
•
Maintained accuracy and compliance with company
policies by monitoring cash register transactions.
•
Handled and resolved customer complaints with
professionalism and courtesy.
•
Verified the precision of funds on hand through
regular audits on registers and safe counts.
•
Elevated customer satisfaction levels by effectively assisting with various customer needs and
inquiries.
•
Ensure proper maintenance of equipment utilized in the checkout area under my supervision.
•
Contact this candidate