Medical Assistant Customer Service

Jennifer L Isabelle

** ********** **. **********, ** 25314 Cellular 304-***-**** ********************@*****.***

Education

**** *.*., ******* ****** City High School, 1992-1994 Broward College36b Credits in Medical Sciences, 2003 Medical Assistant Certificate.

Relevant Experience, M.A. Skin/Venipuncture

• Collaborated with physicians to help identify and relay certain diagnosis and results to patients.

. Familiar with participating insurance labs, draw stations, and utilizing proper diagnosis.

. Experience with finger stick PT/PTT, and glucometer systems.

. OSHA and HIPPA compliant.

. Utilize Universal Precautions.

Office Skills/Customer Service

. Customer Service and Sales experience.

• Assisted in the care and treatment of patients, by administering tests, performing venipunctures and giving immunizations.

• Some billing experience.

. Utilize POS systems.

• Hospitality/Hotel front desk and reservations.

. Schedule appointments, verify insurance, call in prescriptions as per Physician orders and policies.

. Utilize message centers and provide medical records according to office particulars and payment requirements.

Employment History

2024 Lenscrafters Charleston, WV

2021-2023 Sales Associate, Petco, Charleston, WV

2020-2021 Patient Advocate, Prescription Management, Delray Beach, FL

2019-2020 Customer Service Representative, Risk Assurance Partners, Delray Beach FL

2017-2018- Insurance Verifier/Billing Associate, Nextus Billing Solutions, Boca Raton, Florida

2016-2017 & 2018- Sales Associate, Pet Supermarket, Boca Raton, Florida

2015-2016- Medical Assistant, Dr. Barry Davis, Boca Raton, Florida

2013-2015- Associate/Customer Service, Goodwill Industries, Boca Raton, Florida

2012-2013- Fronter for Insurance Sales, Commercial Marketing Group, Ft Lauderdale, Florida

2010-2012- Appointment Setter, Home Health Assessments, Gonzo Marketing Services, Ft Lauderdale, Florida

2007- 2010- Medical Assistant, Safecare Medical Center, Hollywood, Florida

2007-2007- Medical Assistant, The Greater Ft Lauderdale Heart Group, Ft Lauderdale, Florida (Per Diem)

2003-2007- Medical Assistant, Holy Cross Hospital Medical Group, Ft Lauderdale, Florida

2002- 2003- Optometrist Assistant, Dr Edward C Miller, Optometrist Assistant

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