Customer Service Sales Associate

Timothy F. Heller

* ***** ******, **********, *** York 13901

607-***-**** (Home) 607-***-**** (Cell)

***********@*****.***

PERSONAL Retired district-level and building-level school administrator/educator

PROFILE: looking to use acquired skills, experience, and talents in a customer service setting.

POST-RETIREMENT Grant Writing Team Member (8/21 to present)

Organizational Harmony, Fairport, NY 14450

Operate under the direction of a head grant writer. Experience and success with writing grants for various competitive grants. Assisted with a large federal competitive grant for Cornell University and two Federal School Violence Prevention Program Grants. Awarded several Universal Prekindergarten grants from New York State Education Department, NYSED’s NYS Recover from COVID School Program (RECOVS), National School Lunch Program Equipment Assistance Grant, and NYSERDA’s Onsite Energy Manager Grant..

Student Teaching Supervisor (8/22 to present)

SUNY Cortland, Cortland, NY 13850

Serve as an adjunct faculty member. Supervise between three and six student teachers each semester for their 16-week student teaching experience. Observe teacher candidates, critique lessons and pedagogy, provide suggestions for improvement, elicit feedback from cooperating teachers, and prepare various online reports for the college.

Certified Substitute Teacher (9/22 to present)

Chenango Forks Central School., Binghamton, NY 13901

Serve as a per diem district-wide substitute teacher as needed.

Print & Marketing Department Supervisor (1/22 – 8/22)

Staples, Vestal, NY 13850 Promoted from Sales Associate (8/21 -12/21)

Supervised/mentored six Print & Marketing Associates in a high-volume store to maximize productivity and create high-quality media products while focusing on decreasing overall production costs within the department. Facilitated the growth of the Print & Marketing client base using the Sales Force application, Achieved bonus status for quarterly performance.

Sales Associate (8/21 – 12/21)

Staples, Vestal, NY 13850

Responsible for various tasks including cashier, inventory, restocking shelves, helping customers find items, assisting them with online orders, and managing daily BOPIS transactions. Promoted to Print & Marketing Department Supervisor 12/21.

EDUCATION: Certificate of Advanced Study (CAS)

SUNY Cortland, Cortland, NY (1997)

M. S., Elementary Education (N-6)/Curriculum & Instruction

SUNY Cortland, Cortland, NY (1993)

B. A., Elementary Education (N-6) & Psychology

SUNY Potsdam, Potsdam, NY (1987)

CERTIFICATIONS: NYS, School District Administrator, (Permanent) 9/1/1997

NYS, N-6 Elementary Education, (Permanent) 9/1/1993

ADMINISTRATIVE District Data Coordinator, Title Grants Administrator, Chief Safety

EXPERIENCE: Officer, Registrar Groton Central School, Groton, NY 13073 (7/1/17 – 8/21) (Retired)

Prepared Consolidated Grant Application for Title funds. Provided oversight of the district’s Title IV supplemental grant. Prepared UPK grant applications, managed $260K UPK budget; prepared UPK final reports.

Collected, analyzed, and reported student/staff data to and from NYSED.

Ensured accuracy of student records for enrollments, exiting students, graduations, drop-outs, etc., and reported that data to NYSED.

Revised and updated District Safety Plan after drills and applications of Plan. Worked with Navigate Prepared Company to move to a digital, virtual format of safety plan. Attended school safety seminars and reported updates to District Safety Team.

Athletic Director, District Safety Officer, CSO, Central Registrar

Groton Central School, Groton, NY 13073 (7/1/16 to 6/30/17)

In addition to duties listed above:

Recruited, hired, supervised, and evaluated coaches.

Scheduled athletic practices to maximize use of three gymnasiums and five athletic fields.

Coordinated with other Athletic Directors and coaches to schedule athletic contests; coordinated with our transportation department and assignors of officials.

Maintained the athletic department budget.

Worked with former athletic alumni and former district coaches to update the athletic championship banners hanging in the high school gymnasium.

Enforced the Athletic Code of Conduct and determined eligibility of athletes to participate in athletic contests.

Elementary Principal (Tenured Position) (6/06 to 6/16)

Groton Elementary School, Groton, NY 13073

Rural Title I School, RtI TAC Pilot School, PDS Designation, PMHP Model School

Coordinated the educational programming for 400 students (UPK-5) to foster best instructional practice in numeracy and literacy.

Developed and managed a $3.5 Million annual building-level budget, investigated grant funding sources; established professional partnerships.

Worked collaboratively with Student Services Team and Tompkins County Probation Department to institute CAMPS program within the building.

Significantly decreased self-contained special education population and moved to a co-teaching model of service delivery for students, as practicable.

Prepared UPK Grant Application; initially oversaw a $142,000 annual UPK Grant, subsequently awarded an additional $130,000 competitive grant to provide additional seats for 3- and 4-year-old students, thereby doubling the enrollment in our program.

Managed a 5-year, $100,000/yr Response to Intervention Grant as Principal of one of the 16 Pilot Schools (in New York State) funded by the NYS RtI Technical Assistance Center.

Established Literacy Coach and Math Coach positions and co-planned ongoing PD provided by these coaches; implemented quarterly data meetings to review ELA and math data (benchmarking data as well as State Assessment Data) with the Coaches

Achieved “Model School Status” for Primary Project within two years.

Participated in SEQA Review, Building Focused Review, District Focused Review; Wrote School Comprehensive Education Plans within the DTSDE framework.

Collaborated with SUNY Cortland to implement a new “Immersion Practicum” model to strengthen the Practicum experience for prospective teachers; member of the TPLQ Planning Committee

Hired, Supervised. and evaluated 42 instructional/25 non-instructional staff.

Served as co-chairman of the TST BOCES Elementary Principals’ Council

Elementary Principal (Tenured Position) (4/99 to 6/06)

Maine Memorial Elementary, Maine, NY 13802

Rural Title I School

Coordinated and oversaw the educational program for 470 students (EK-5)

Determined AIS needs and coordinated support programs for identified students.

Supervised a staff of 49 instructional staff/44 Educational Support Professionals.

Developed and managed a $2.1 Million annual building level budget.

Participated in planning meetings for capital construction projects.

Assisted with coordination and delivery of staff development opportunities.

Worked closely with the District’s Mentor coordinator and new teachers to hire, support, and retain quality teachers.

REFERENCES: Christopher Semler, Owner

Organizational Harmony Cell: 607-***-****

Kim Wieczorek, Chair, Childhood/Early Childhood Education ‘Dept

. SUNY Cortland Work: 607-***-****

Cell: 315-***-****

Cynthia Gallagher, Director of Government Relations

School Administrators’ Association of New York State Work: 518-***-****

Michelle Pronti, English Teacher

George Junior Republic School District Cell: 607-***-****

Renee Potter, Coordinator of Academic Advising

SUNY Cortland Work: 607-***-****

Lisa Warmbrodt, BOE Clerk/Secretary to the Superintendent

Groton CSD Work: 607-***-**** EXT. 2434

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