Customer Service Front Desk

GELIAN URSABIA

Contact : +971*********

Address : Muweilah Sharjah UAE

Email : **********@*****.***

OBJECTIVE

I am flexible, reliable and possess excellent time keeping skills. I am self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. SKILLS

Self motivation

Written and Verbal

communication

Customer Service

Multitasking

Attention to details

Time Management

Teamwork and

Collaboration

WORK HISTORY

Receptionist, GML Logistic Company

Dec 2024-Current

Sharjah, UAE

Greeting staff and guests with a positive, helpful attitude.

• Answering phones in a professional manner, politely, and routing calls as necessary.

• Taking and ensuring messages are passed to the appropriate staff member on time

• Managing meeting room availability

• Scheduling appointments

• Perform administrative and clerical support tasks

• Handle office mail and packages

• Perform basic filing and record-keeping

• Prepare letters and documents.

• Maintaining a contact database

• Overseeing front desk services and ensuring cleanliness and tidiness of the reception area.

Bus Supervisor, Pace Modern British School

Sep 2023-Nov 2024

Rashidiya, Dubai

1. Depart from pick-up point on time as per the published timetable. 2. Take daily register of students: (1) on the bus in the morning; (2) on the lower ground floor before walking to the bus in the afternoon.

3. Ensure that students are seated with their seat belts fastened before bus departs. School bags must be placed on the floor in front of the students.

4. New students should be taught how to put on their own seat belts as soon as they are seated. Set this as a routine.

5. Students must not stand or move seats during the journey. 6. There is absolutely NO EATING OR DRINKING on the school bus. 7. Students must not bring home toys to school.

8. Balls e.g. basketball, soccer ball etc. if brought to school, must be in a net bag or any kind of bag. Students must not be allowed to carry them in their arms. 9. Permanent seats must be assigned by the bus supervisor. 10. Students must be reminded to walk directly to school and not walk around in the park. 11. Year 1 students are to be escorted by the bus supervisor all the way to the school foyer in the morning and on the walk to the bus in the afternoon. 12. Bus supervisors must have their ID all times while walking to and from school for better sighting by students.

EDUCATION:

MCCNHS, High School Diploma, Philippines

LANGUAGE:

English

Tagalog

Bisaya

Arabic

PERSONAL DETAILS:

Date of Birth : 01-07-1985

Marital Status : Single

Nationality : Filipino

Religion : Converted to Islam

Passport Details:

Passport No. P0269631B

Date of issue: 16-01-2019

Date of expiry: 15-01-2029

DECLARATION

I here by declare that the above mentioned details about me are authenthic and best known to my knowledge and belief.

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