Data Entry Customer Service
Resume:
Roberta (“Bobbe”) Marvin
Washington, UT 84780
Bobbe.marvin@gmailcom
Mobile: 702-***-****
Objective:
Seeking full-time employment in a professional environment where I can positively impact people, innovation, and results.
Qualifications:
• Associate degree in Applied Science, Computer Science with 28+ years related experience in B2B Sales Marketing, customer service/support, project coordination
• Experience with managing teams and inspection tasks
• Proficient in problem solving with strong objection resolution skills
• 8+ years experience in residential & commercial cleaning experience
• Ability to work remote and/or off-hours as required
Education:
Rio Salado College Tempe AZ, 2004-2008
Associate in Applied Science, Computer Technology
Cumulative GPA: 4.0
Work History:
AutoCamp – Zion
Virgin, Utah
Februrary 2023 – July 2023
Housekeeping Inspector
Camping World
St. George, Utah
August 2022 - present
RV Sales/ Business Development Rep
Consensus Cloud Solutions
Los Angeles, CA HQ (Remote worker – Las Vegas, NV)
February 2022 – April 2022
Partner Account Manager
Demand generation in channel accounts including reengaging current referral partners and net new MSP prospect to determine best channel partner path (Reseller or Referral)
Scheduling appointments with channel MSPs for Sales Reps and Executive team
Identifying IT Managed Service providers with a need for digital cloud faxing and eSignature for regulated industry vertical customer base
Quest Education LLC
Las Vegas, NV
May 2021 – October 2021
Call Center Manager
Training and Development of call center staff in niche financial services education offerings
Assigning daily calling queues and ensuring data quality/data standards are followed
Making sure that calls are answered by staff within agreed time scales and in an appropriate manner
Managing information and statistics; setting daily/monthly/quarterly KPI objectives
Merry Maids
Las Vegas, NV
November 2020 – February 2021
Housekeeper
Cleaning; responsible for cleaning and keeping commercial/ industrial/ residential spaces neat and pleasant; cleaning kitchen surfaces and appliances, washing dishes, and making beds.
Laundy; responsible for washing, folding, and ironing clothes, as well as checking and sending soiled linens to the laundry.
responsible for maintaining inventory and ordering supplies.
oresponsible for restocking toiletries and other amenities in hotel rooms.
Responding to requests
responsible for adhering to health and safety standards.
cleaning and storing housekeeping equipment.
Fifth Avenue Luxury Apartments
Las Vegas, NV
March 2021- November 2021
Condominium Housekeeping
Western Digital Corp Data Center Systems
San Jose, CA HQ (Utah remote worker)
May 2017 - January 2020
Senior Business Development Rep West Region target accounts
Lead/Demand generation activities through outbound and cold calling efforts, supporting diverse territories/AE's including Mid-Atlantic, the Carolinas, West region and a Tegile Founder in target account penetration to create and deliver qualified strategic meetings and $1.7M on average annually in projected pipeline
Mentored newer SDRs in target account penetration remotely and contributed to specialized Account Based Marketing (ABM) and SAP specific training for SDR group
Attended field events to support other regions and build brand awareness for product integration and strategic product alignments
Televerde
Phoenix AZ
May 2004 - April 2017
Hi-tech industryB2B Sales/Marketing roles
Sr Market Research Analyst
Project Coordinator
Sr Sales Development Rep
IT Training Specialist
Contact this candidate