Sales Manager Customer Service

Maurice McGuire

*** *. *** ****** *** * New Albany, IN 47150 • 870-***-**** • ad8wek@r.postjobfree.com

Driven professional with over 15 years of experience in automotive sales and service, including ownership of an automotive detailing and tinting business and a decade of experience as a Sales Manager. Seeking to transition into a customer service role where I can leverage my extensive background in client relations, business management, and sales. Proven ability to enhance customer satisfaction, manage teams effectively, and drive business growth.

Experience

OWNER

CUSTOM TINT AND DETAIL – LOUISVILLE, KENTUCKY

JANUARY 2018 – MARCH 2021

FOUNDED AND MANAGED CUSTOM TINT AND DETAIL, SPECIALIZING IN AUTOMOTIVE, BUSINESS, AND HOME WINDOW TINTING SERVICES, AS WELL AS CAR DETAILING.

OVERSAW ALL ASPECTS OF BUSINESS OPERATIONS, INCLUDING SERVICE DELIVERY, CUSTOMER INTERACTIONS, AND FINANCIAL MANAGEMENT.

PROVIDED HIGH-QUALITY AUTOMOTIVE TINTING, BUSINESS WINDOW TINTING, AND HOME WINDOW TINTING SERVICES, ENHANCING PRIVACY, AESTHETICS, AND ENERGY EFFICIENCY FOR CLIENTS.

DELIVERED PROFESSIONAL CAR DETAILING SERVICES, INCLUDING EXTERIOR AND INTERIOR CLEANING, PAINT CORRECTION, AND CERAMIC COATING.

MANAGED A TEAM OF EMPLOYEES, HANDLING HIRING, TRAINING, AND PERFORMANCE EVALUATIONS.

DEVELOPED AND IMPLEMENTED BUSINESS STRATEGIES TO ATTRACT AND RETAIN CUSTOMERS, RESULTING IN SIGNIFICANT REVENUE GROWTH AND A STRONG CUSTOMER BASE.

BUILT AND MAINTAINED STRONG CUSTOMER RELATIONSHIPS THROUGH EXCEPTIONAL SERVICE, LEADING TO HIGH SATISFACTION AND REPEAT BUSINESS.

SALES MANAGER

BIG O' TIRES – JEFFERSONVILLE, INDIANA

FEBRUARY 2008 – JANUARY 2018

LED A TEAM OF SALES REPRESENTATIVES, PROVIDING TRAINING, SUPPORT, AND MOTIVATION TO ACHIEVE SALES TARGETS AND ENHANCE PERFORMANCE.

DEVELOPED AND EXECUTED SALES STRATEGIES TO INCREASE REVENUE, MARKET SHARE, AND CUSTOMER SATISFACTION.

MANAGED INVENTORY LEVELS AND COORDINATED WITH SUPPLIERS TO ENSURE PRODUCT AVAILABILITY AND OPTIMIZE STOCK.

ANALYZED SALES DATA AND MARKET TRENDS TO IDENTIFY OPPORTUNITIES FOR GROWTH AND IMPLEMENT EFFECTIVE PROMOTIONAL CAMPAIGNS.

OVERSAW CUSTOMER SERVICE OPERATIONS, ENSURING HIGH STANDARDS OF SERVICE AND RESOLVING ANY ISSUES OR CONCERNS.

IMPLEMENTED TRAINING PROGRAMS TO IMPROVE TEAM SKILLS AND KNOWLEDGE, CONTRIBUTING TO OVERALL SALES SUCCESS.

Skills

Skills

Customer Relationship Management

Business Management

Automotive and Home Window Tinting

Car Detailing

Sales Strategy and Execution

Team Leadership

Inventory Management

Effective Communication

Problem Solving

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