Customer Service Office Administrator

RETHABILE

SIKHAKHANE

Address: mahikeng · phone: 071*******. Email :ad8w00@r.postjobfree.com

Email · LinkedIn Profile · Twitter/Blog/Portfolio

A dedicated and detail-oriented professional seeking the Processor position at Mafikeng to leverage my organizational skills and knowledge of laboratory procedures. I am committed to maintaining a clean and safe work environment and ensuring effective specimen flow within the laboratory. EXPERIENCE

RT Burial Society

Intern – Claims and Administrative Support

April 2023 – April 2024

• Assisted clients with claims inquiries and documentation, ensuring accurate and timely processing.

• Conducted investigations into claims, maintaining communication with stakeholders throughout the process.

• Provided excellent customer service and resolved billing queries. Vertex Solutions CC

Customer Service Agent/Office Administrator

2014 – 2016

• Managed high volumes of inbound calls, providing technical and billing support to clients.

• Upsold services to existing customers, meeting and exceeding sales targets.

• Provided administrative support, maintaining organized records of customer interactions and transactions.

DMOLEFI Logistics

Office Administrator

May 2016 – May 2018

• Handled customer inquiries and documentation, contributing to smooth office operations.

• Assisted with administrative tasks, maintaining confidentiality and accuracy in records.

EDUCATION

Bachelor of Commerce in Economic Science

North-West University, 2022

Majored in Economics and Business Management.

2

Post Graduate Certificate in Education

North-West University, 2023

Majored in Economics and Business Studies.

Grade 12

Boitseanape technical high school

2011

SKILLS

• • Knowledge of Meditech system

• Proficient in administrative tasks and data

management

• Strong organizational and time management

skills

• Ability to maintain a clean and safe work

environment

• Basic laboratory task management

• • Detail-oriented and efficient in

specimen handling

ADDITIONAL INFO

• Available to work shifts in a 24/7 environment

• Clear criminal record

• Willing to undergo further training and development

Contact this candidate