Customer Service Entry Level

OBJECTIVE

To obtain a position that utilized my experience and entry level skills by contributing to your organization’s success through the use of my exceptional excellent customer service skills.

EDUCATION/CERTIFICATION

Continental Academy – Equivalent High School

DOT certified, CPR/First

EXCEPTIONAL SKILLS/ INTERPERSONAL SKILLS

● Multi-phone lines ●Alpha numeric keying – filing ●Fast learner ●Dependable

●Customer services skills ●Fax Machine operating ●Accuracy ●Purchasing Orders

●Stocking / Inventory ●Team Player ●Maintenance ●Entry Level Skills Duties

●Data Entry ●Cash Handling / Cash Register ●Detailed Oriented ●Receptionist duties

●Packing / Picking ●Loading /Warehouse ●Self- Motivated ●Time management

Work Experience

Dime Logistics, Sacramento, CA 7/2023 – Present

DOT Amazon Delivery Driver

Costal Concord Logistic, Elk Grove, CA 10/2021 – 6/2023

Lead DOT Amazon Delivery Driver

Duties

Loading and unloading packages from delivery vehicles according to company guidelines

Delivering packages to residences and businesses within a specified area

Communicate with dispatchers about deliveries before leaving the warehouse or store

Communicating with customers about delivery status updates using phone, text, email, or other methods

Keeping track of deliveries made and reporting problems to management

Ensuring safe operation of delivery vehicle by complying with federal and state regulations regarding vehicle operation, maintenance, and insurance requirements

Understanding company policies regarding customer service and behavior towards customers

Providing excellent customer service by greeting customers in person or on the phone, answering questions about products or services, and resolving issues

Patient/Personal Care Attendant Assistant

Good Samaritan Care, Anchorage, AK 11/2013 – 01/2020

Good Faith, Anchorage, AK 03/2013-10/2013

Duties:

Provide assistance to people who are ill, injured, mentally or disabled, or the elderly and fragile.

Being passionate about patient’s quality of life, change linens, launder clothing, and put away items.

Schedule client’s appointments

Transport client for errands.

Prepared daily meals, including special diets, and helping with patients who are unable to self-feed.

Yukon Fire Protection Services 09/2017 – 05/2018

Accounting Assistant

Anchorage, AK

Duties:

Data Entry

Process invoices for Accounts Payables and Receivables

Receivables payments /

Deposit / cash / check/

Filing/ Phones/ Mails / scanning

Collections calls to customer on past due invoices

All other duties as assigned

Temp Assignment - Personnel Plus, Anchorage, AK 10/2013 – 02/2014

Duties:

Receptionist duties

Work orders – purchasing Vehicles

Staples removal of documents

Scanning documents

Filing/ Phones/ Data Entry Tech

Picker (Orders selectors) – Aramark, Sacramento, CA 04/2011-07/2012

Duties:

Pick and Select orders for Inmates

Deliver commissary orders to inmates at correctional facility

Perform warehouse duties

Maintain store room of materials, supplies and records

Tracking records

Customer Services

Cashier – Wal-Mart, Sacramento, CA 11/2008-04/2009

02/2007-06/2007

Duties:

Providing customer services

Cash /Debit/ Credit cards handling

Processing check verification and processing

Answering phone and paging system

People greeter (Customer service)

Maintaining work area / free hazardous area

Stocking/ Sorting go back items

Cashier – McDonald’s, Sacramento, CA 08/2005/01/2006

Duties:

Tracking inventory

Providing Customer Services

Taking orders

Cash/ Debit/ Credit cards transaction and counts

Expediting work orders and process in food ordering

Maintenance and closing stores

References available upon request

Contact this candidate