Gwendolyn Wiley
Monroe, LA *****
**********@*****.***
Seeking employment in an office environment I am able to grow in. I have experience in customer service interactions, financial transactions, stocking, taking estimates, and multi-line phone systems. I am eager to use my skills in order to help your company excel. Authorized to work in the US for any employer
Work Experience
Estimator
Auto Elite Collision-Monroe, LA
August 2023 to July 2024
Write estimates, order parts, answer telephones, call insurance companies and accept payments when vehicles are completed
Cashier/Customer Service/Certified Trainer
Chick-fil-A-Monroe, LA
March 2022 to July 2023
Customer service, taking orders, collecting payments, making drinks, stocking Estimator
Auto Elite Collision-Monroe, LA
September 2019 to May 2021
Customer service, write estimates, call insurance companies, order and check in parts, answer telephone, copy and fax machine
General Manager
Auto Elite Collision-Monroe, LA
January 2019 to August 2019
Write estimates, call insurance companies, customer service, answer telephone, payroll Estimator
Courtesy Chevrolet-Ruston, LA
October 2018 to January 2019
Customer service, write estimates, order parts, answer telephone Line Tech
ABA Therapy Solutions-Bastrop, LA
July 2018 to October 2018
Work with children with ADHD, anxiety, autism
Biller/Collector 11
SMSO-Monroe, LA
October 2017 to April 2018
Answer the phone, greet customers, customer service, call customers about their balance, post billing in computer
Customer Service Representative
AOSS Medical Supply-Monroe, LA
January 2017 to October 2017
Get customer orders by phone, email and online. Key orders in . Answer telephone, work copy and fax machines. Customer service
Body Shop Manager
Van Trow Toyota
January 2015 to September 2016
Assistant Manager
Kens Body Shop
April 2001 to December 2014
Education
Diploma-General studies
Ouachita Parish High School
Skills
• Customer service, answer telephone, fax and copy machine, payroll (10+ years)
• Scheduling
• Microsoft Word
• Word
• Auto Estimating
• Microsoft Outlook
• Serving
• Communication skills
• Workday
• Data entry
• Time management
• Leadership
Certifications and Licenses
Driver's License