Store Manager
Resume:
EMPLOYMENT HISTORY
OCT ****
Assistant Store Manager, Starbucks, Miami
Oversaw staff training, improving service quality
Manage scheduling to ensure team is properly staffed to ensure positive customer experience while also maintaining a budget for store needs.
Enforced health and safety regulations, maintaining a safe environment Enhanced customer experience, resulting in a 25% increase customer engagement. implementing mobile ordering system, increasing order accuracy and customer satisfaction. Mentored and developed staff, enhancing team skills and morale. Optimized inventory management, reducing waste and ensuring we had all product necessary to deliver consistent quality . MAR 2020
Shift Supervisor, Starbucks, Miami
Create positive atmosphere to improve Team Member experience Charge of creating order product shipment. Verified and counted products within the stores insurance within budget to sale ratio.
Produce and manage a productive floor plan to ensure that the Store is running an effective and productive manner. Ensured register and safe had appropriate amount of money. Created deposits, handled change order with Brinks, and managed the distribution of tips.
SKILLS
Food Safety Certified Proficient in Microsoft
EDUCATION
NOV 2020
Civil Engineering, Miami Dade College, Miami
Minor in Business
Miami, United States
ad8vhp@r.postjobfree.com
ADRIANA ROURA
PROFESSIONAL SUMMARY
Interested in cultivating a long-term career in ensuring a positive third place, where I may utilize my devotion to creating a welcoming and warm environment for my partners and customers. Working alongside peers and partners developing coaching plans which enhance performance. Actively recognizing obstacles and creating action plans to create improvement.
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