Customer Service Delivery Driver
Resume:
Suzanne Winder
Conway, AR *****
ad8und@r.postjobfree.com
I would love to become a valuable part of a company, whether it is through customer service, diligent perfection through my organizational skills or carrying out my passion for helping people. I want to have a career not just a paycheck. I want to be successful and happy in all I do. Authorized to work in the US for any employer
Work Experience
Business Associate II/ops operations
FIS/ Teleperformance - Little Rock, AR
October 2022 to Sept 2024
I work with customers everyday providing information and changing status’s on bank cards. I update information turn in disputes and handle situations. Work very hard to de escalate the calls Food Delivery Driver
Bite Squad/Doordash/Instacart - Conway, AR
October 2020 to Present
I work with businesses and customers picking up food. Also picking up groceries and delivering them I drive a lot for my job
Licensed Private Investigator/ Process Server
Leverage Private Investigations - Conway, AR
May 2020 to Present
I am a officer of the court in several different counties. I serve court documents officially. I work with different computer programs and paperwork. I am also a licence private investigator. I work surveillance for different cases, I can work anywhere in Arkansas on any case that we might be hired for. I do carry two badges for the work I do.
Patient Service Representative II
F.I.S./ Patient Financial Services
April 2019 to August 2019
Worked with patient accounts directly with insurance in detail and handling pym and arrangements on payment plans. Did a lot of code calling inbound as well as outbound calls. Kindergarten Thru Highschool Helping What the Teacher Kelly Services
October 2018 to April 2019
left to follow on their assignments as scheduled and any other jobs they had me to do. Apartment manager/Office manager/Assistant in Investigations Mill wood Apts/ Leverage Private Investigations - Russellville, AR March 2016 to January 2018
Verified applications, wrote leases, assisted tenants with their rent payments. Set up appointments for maintenance and paid bills. Worked on invoices and did the bank deposits. Worked closely with investigators and assisted in helping and locating people and places. Administrative and Finance Assistant
Carmart Finance - Russellville, AR
January 2012 to September 2014
Verified applications, worked out arrangements and helping customers that cannot pay their bill, that are in need or have had a family tragedy and have fallen behind on payments and assisting those customers in finding new ways to work out their payments. Invoicing clients for auto work and refinancing their accounts, repossessing vehicles with over due balances, and code calling. Account Manager
Rent-n-Roll
August 2011 to December 2011
Managed accounts with unpaid bills, worked with clients to get the accounts caught up, verified applications, reviewed contracts with clients, sales and repossession concerning past unpaid bills. Admin and Finance Officer
Car-Mart - Russellville, AR
October 2009 to July 2011
Verify applications, working out arrangements and helping customers that cannot pay their bill, that are in need or have had a family tragedy and have fallen behind on payments and assisting those customers in finding new ways to work out their payments. Invoicing clients fir auto work and refinancing their accounts, repossessing vehicles with over due balances, code calling. Account Executive
Y107 My Country
May 2005 to September 2009
Managed Business Accounts and payments. Sold advertising, wrote commercials, hosted live remotes and hosted my own radios show.
Education
Associate in Business Communications and public speaking Arkansas Tech University - Tech, Arkansas, US
2015 to 2019
High school diploma or GED
Skills
• Negotiation (10+ years)
• Microsoft Office (10+ years)
• Typing (10+ years)
• Pricing (Less than 1 year)
• Marketing (10+ years)
• Salesforce (10+ years)
• Surveillance
• Merchandising
• Banking
• Budgeting
• Maintenance
• Serving
• Strategic planning
• Project management
• Business development
• Phone etiquette
• Customer relationship management
• Administrative experience
• Property management
• Organizational skills
• Front desk
• Driving
• Cold calling
• Presentation skills
• Event planning
• Teaching
• Outside sales
• Office manager experience
• Sales
• Events management
• Sales management
• Financial services
• Account management
• Public speaking
• Delivery driver experience
• Customer service
• Relationship management
• Leadership
• Cash handling
• Cashiering
• Communication skills
• Customer Relationship Management (10+ years)
• Administrative Experience
• Front Desk (3 years)
• Phone Etiquette (10+ years)
• Customer Service (10+ years)
• Financial Services (10+ years)
• Account Management (1 year)
• Sales Management
• Public Speaking (2 years)
• Cold Calling (10+ years)
Certifications and Licenses
driver's license
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